Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,528 reviews
Handled all routine maintenance needs quickly and at reasonable costs. As usual, the service staff worked to maximize coupons and get me the best deal possible. reasonable costs. As usual, the service staff worked to maximize coupons and get me the best deal possible. More
Had a dead battery and Haley worked with me to get my car towed into the dealership and fixed and ready the next day. She went over and above to make everything happen. Big Thanh you towed into the dealership and fixed and ready the next day. She went over and above to make everything happen. Big Thanh you More
Billy did an excellent job. His suggestions and knowledge were very helpful! We’ve been a satisfied Scott Clark customer for over 30 years. His suggestions and knowledge were very helpful! We’ve been a satisfied Scott Clark customer for over 30 years. More
Great dealership and service. Working with Marshall is the best. Nice, knowledgeable and professional. Always ensures I am taken care of. Working with Marshall is the best. Nice, knowledgeable and professional. Always ensures I am taken care of. More
Every time I go to Scott Clark Toyota to have my car serviced I know that I am in good hands. Pete Acree is my service advisor and on this last service I was in need of new brakes. Pete recommended the serviced I know that I am in good hands. Pete Acree is my service advisor and on this last service I was in need of new brakes. Pete recommended the best brakes for my vehicle and when the parts department said that they did not have them in stock Pete went back in the back and found them He not going to let me leave the dealership without the brakes that I needed to be safe. The best part is once these brakes were replaced the terrible squeak that I had when backing up was now gone. That was well worth the price of the new brakes This is the first time I’ve had a car reach 90,000 miles and I think the only reason that it’s doing so well is I have an excellent service advisor that makes sure that everything I need for my car is done on time and done right thank you Pete . More
Just had truck service ad asked them to check my tailgate lock. When I picked up the truck they said this model did not come with tailgate lock I informed the that the lock had engaged for two years and just lock. When I picked up the truck they said this model did not come with tailgate lock I informed the that the lock had engaged for two years and just recently stopped working. The said a tech looked at it and said it was not a locking tail gate. I have to say that I do not understand their response. I hope you follow up with me to resolve this issue. Rich Harris 7045197471 More
I enjoy working with Marshal Moore. He is very knowledgeable and so ready to explain everything to you. Also very personable. A real asset to the dealership. He is very knowledgeable and so ready to explain everything to you. Also very personable. A real asset to the dealership. More
Since they are terrible, I wouldn't even give this dealership a one-star review. The only thing they did was lie about everything. We were there for 9 hours. You can't reach anyone when you phone. The dealership a one-star review. The only thing they did was lie about everything. We were there for 9 hours. You can't reach anyone when you phone. They misrepresented the warranty on my car, telling me that my 2024 model didn't have one and that I would need to purchase an extended warranty from them. They told me the warranty did not transfer with buyers and since I wasn't the first buyer I would have to buy a warranty. They claimed that a family member was unable to cosign on my behalf, and said I was denied because of this. Which my bank said was false, they also said I would have to have a cosigner when I did not. In addition to sincerely hoping to raise awareness of these deceivers and manipulators, I will never purchase a car from them again. More
Very good service , convenient location. I would recommend the service and the 6 hour rental if you need your leave. I would recommend the service and the 6 hour rental if you need your leave. More
Heather, who checked my car in, was very courteous and professional. The technician identified a minor problem which I will return to get repaired. professional. The technician identified a minor problem which I will return to get repaired. More