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Scott Clark Toyota
Matthews, NC
4,529 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,529 reviews
February 05, 2024
They always take good care of me. Anytime I have service issues I go to Marshall and things get taken care of quickly and well. Anytime I have service issues I go to Marshall and things get taken care of quickly and well. More
by Deborah
Employees Worked With
February 04, 2024
Rashid Gregory was great. I brought my older Toyota in for service/inspection. Of course there were problems. Rashid kept me informed all along the way. Great job . Thank yo I brought my older Toyota in for service/inspection. Of course there were problems. Rashid kept me informed all along the way. Great job . Thank you! More
by Kjhburleson
Employees Worked With
Rashid Gregory
February 03, 2024
My experience with James Perkins, William Young and Brian Young and Steve Garcia was much more than I expected! First class salesmen working together! Thank you for finding the case I wanted and I love it! Young and Steve Garcia was much more than I expected! First class salesmen working together! Thank you for finding the case I wanted and I love it! More
by ritaliano43
February 01, 2024
Friendly and knowledgeable people that told me what needed done and then did it! Also had a shuttle service to pick me up when work was finished. needed done and then did it! Also had a shuttle service to pick me up when work was finished. More
by uherstruly55
Employees Worked With
February 01, 2024
My salesman Samir Alhay was very patient and helpful during the entire process. He even gave me a phone call after my purchase of the vehicle. He was very informative about my Lexus. during the entire process. He even gave me a phone call after my purchase of the vehicle. He was very informative about my Lexus. More
by Silky
Employees Worked With
Other Employees :
Steven Garcia, Jamie McClain, Jennifer Cruz, Mike Barbeau, Sammy Alhay
January 28, 2024
Well to start with the maintenance managers seems indifference and careless about customer service. I have called multiple times and no one returns my calls. Also when I was at the service bay nobody indifference and careless about customer service. I have called multiple times and no one returns my calls. Also when I was at the service bay nobody came in and ask me what I need and when I finally got one of the service managers he was rude and very to me almost prejudiced . I will definitely take my car’s maintenance to another Toyota dealer. More
by Nabil
Employees Worked With
January 28, 2024
Great experience! Fast and efficient:). We waited for service to be complete and waiting area is comfortable. Fast and efficient:). We waited for service to be complete and waiting area is comfortable. More
by ScottishK
Employees Worked With
January 26, 2024
Great dealership with quality employees. I enjoy the perks they offer like the manicure for both men & women, it makes the waiting for your vehicle a pleasure. The hot chocolate is tasty to I enjoy the perks they offer like the manicure for both men & women, it makes the waiting for your vehicle a pleasure. The hot chocolate is tasty too! More
by gerloff
Employees Worked With
Wayne Faust, Kevin Murray
