
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Excellent An all around positive experience. Jonnie was friendly and listened to my desire to be in a specific vehicle at a specific price. He made it happen wi An all around positive experience. Jonnie was friendly and listened to my desire to be in a specific vehicle at a specific price. He made it happen without too much back and forth negotiating. All the staff we worked with were professional and accommodating. Only opportunity for improvement would be reduce the amount of waiting around once the deal was solidified to the time the paperwork was executed and we could leave with the new vehicle. Otherwise any excellent experience... Thank you! More
Needed another car Clark, our sales representative, was informative and didn't pressure us to buy like other places would and James, in finance, made signing the paperwo Clark, our sales representative, was informative and didn't pressure us to buy like other places would and James, in finance, made signing the paperwork quick and painless. Overall our experience was great. Thank you! More
Great service Chrystal in service Takes the time to know her customers and there vehicle s she has taken care of my truck for 12 years and I credit her that the o Chrystal in service Takes the time to know her customers and there vehicle s she has taken care of my truck for 12 years and I credit her that the only time it has has been in shop has been for regular maintenance More
Excellent and dependable service! Called in less than 24 hours of desired service. Marshall Moore got me scheduled and set up with no problem. Steven Vandala helped me out when I got Called in less than 24 hours of desired service. Marshall Moore got me scheduled and set up with no problem. Steven Vandala helped me out when I got there and made some great recommendations. I trust Scott Clark service Department! More
Scott Clark Toyoto Scheduled an appointment for the 10,000 mile check up for my 2019 Avelon. Arrived 10 minutes before my appointment, waited about 5 minutes before Mary Scheduled an appointment for the 10,000 mile check up for my 2019 Avelon. Arrived 10 minutes before my appointment, waited about 5 minutes before Mary Feaster welcomes me, ascertained my purpose for coming, reviewed my current information and told me wait time would be 70 minutes. I went to the waiting area, made myself a cup of hot tea and read my book. An hour later, Mary informed me my car was ready. It had been washed and was ready to go. More
RAV4 Purchase The Scott Clark representative who sold me my RAV4 is very knowledgeable and was very personable. I felt comfortable talking to him, and I never felt The Scott Clark representative who sold me my RAV4 is very knowledgeable and was very personable. I felt comfortable talking to him, and I never felt as if he was trying to push anything on me. He answered my questions honestly, whether it was about pre-owned vehicles or new vehicles. He talked to me, not at me, and he did a good job of explaining the differences in the RAV4 from previous years to the 2019 model. All of the representatives I dealt with at Scott Clark Toyota were very friendly, pleasant, and helpful, from the front desk greeter to the manager to the business representative whom I did the paperwork with. Overall, it was a pleasant experience. And I felt like they gave me a good deal on my purchase. More
Wonderful We arrived before they opened and one salesman introduced himself and invited us in. We told him what we was interested in and he went straight to wor We arrived before they opened and one salesman introduced himself and invited us in. We told him what we was interested in and he went straight to work on it. Everything was a wonderful experience. More
Review of recent visit We love Scott Clark Toyota! They are Always on time and honest. They Never pressure us to purchase anything. Always friendly and helpful. We have us We love Scott Clark Toyota! They are Always on time and honest. They Never pressure us to purchase anything. Always friendly and helpful. We have used Scott Clark for years. More
Excellent From start to finish this was the best car buying experience we've ever had. Everyone was kind, the price was right, and the store was immaculate. Thi From start to finish this was the best car buying experience we've ever had. Everyone was kind, the price was right, and the store was immaculate. This experience turned me into a Toyota girl! More
Bait and Switch I am currently selling my car privately because I know I won’t get much at a dealership. I received a call from Scott Clark Toyota saying they were in I am currently selling my car privately because I know I won’t get much at a dealership. I received a call from Scott Clark Toyota saying they were interested in buying my car. I explained to the man on the phone that I have another offer for $8250 and I am selling privately because every dealership that I had taken it too had quoted $5500 or less. I said if I drive all the way there and get a quote for that I will be angry. The rep assured me that they needed the car and would get me close to my asking as long as the car checked out. So I take off work and drive out to receive a quote for $4500. Wouldn’t be an issue except that I set clear expectations from that time they initially called me. He dealer rep said sorry. We don’t offer above KBB dealer trade in value. I wouldn’t be upset if I chose to come here for a quote but they called me. And gave me the lowest offer I have received to date. More