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Scott Clark Toyota
Matthews, NC
4,619 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,619 reviews
October 19, 2019
Outstanding Service at Scott Clark Toyota I recently visited Scott Clark Toyota for service on my 4Runner. Everything there was extremely efficient. The service department was neat and spotl I recently visited Scott Clark Toyota for service on my 4Runner. Everything there was extremely efficient. The service department was neat and spotless, and the service person who waited on me was prompt and on point. The servicing was done quickly and thoroughly. Everything about the experience was positive. More
by Lonnie4Runner
Employees Worked With
Steve Vadala
October 19, 2019
Oil Change Took 2-1/2 hours for an oil Change I had an appointment for. Then was told the car was almost ready, but technician noted the car needed the belts rep Took 2-1/2 hours for an oil Change I had an appointment for. Then was told the car was almost ready, but technician noted the car needed the belts replaced; another 4 hours! Why wasn’t I told this near the beginning? No one came to see me or text me to update on progress. Very poorly managed service department. More
by Tucker
Employees Worked With
Melissa Hahn
October 18, 2019
25,000 mi mtc Great service dept...one of the main reasons we keep going back. Sales tries to work with customer to arrive at agreeable price. Service Department Great service dept...one of the main reasons we keep going back. Sales tries to work with customer to arrive at agreeable price. Service Department tries to work with customer to have maintenance completed in a timely manner as promised. More
by Joyce
Employees Worked With
Crystal Kush
October 18, 2019
State inspection I was greeted promptly and was reassured that someone was going to be with me shortly. They were a little busy. The service person Ryan Duffy I work I was greeted promptly and was reassured that someone was going to be with me shortly. They were a little busy. The service person Ryan Duffy I worked with was very friendly and assuring that I was going to be taken care of and kept me updated on time and progress. When my car was ready he let me know what was done and walked me to the service desk. I always take my vehicles here to get service, I feel that they communicate very well while you wait for the service to be done. More
by Blake
Employees Worked With
Ryan Duffy
October 17, 2019
Excellent quick maintenance service. I'm very satisfied with Steve service and a customer service staff. I know I can trust him to do a thorough job at the best price. That's what I like I'm very satisfied with Steve service and a customer service staff. I know I can trust him to do a thorough job at the best price. That's what I like the most about him. This past service was very quick as well. More
by AdamR0885
Employees Worked With
Steve Vadala
October 17, 2019
Excellent Since I have found this location I will not go anywhere else. I absolutely love the service. They have never tried to over sale or suggest bogus produ Since I have found this location I will not go anywhere else. I absolutely love the service. They have never tried to over sale or suggest bogus products. I can trust that my vehicle is being properly serviced and the staff is amazing. More
by Debydeb22
Employees Worked With
Wesley Rasmussen
October 16, 2019
Never seem to amaze me Hands down the service team here is amazing. Dropped my car off after hours. The next day Pete contacted me and disclosed nature of repair and timefr Hands down the service team here is amazing. Dropped my car off after hours. The next day Pete contacted me and disclosed nature of repair and timeframe it would take. He scheduled for me to pick up a rental that evening. My car was finished before the original stated time and is now running just like new again More
by K Payne
Employees Worked With
October 16, 2019
Quick We were early for appointment but they took us right in . Took about a hour usually takes hour and half.. we drive over hour for our service We were early for appointment but they took us right in . Took about a hour usually takes hour and half.. we drive over hour for our service More
by Sherrie
Employees Worked With
Steve Vadala
October 16, 2019
Toyota service It was a pleasure working with Steve The service center was well kept... I was greeted by Steve as soon as I came in . He has a friendly nature ,prov It was a pleasure working with Steve The service center was well kept... I was greeted by Steve as soon as I came in . He has a friendly nature ,provided me options and timely updates More
by Venky Kulkarni
Employees Worked With
Steve Vadala
October 15, 2019
Fast and friendly I did the research and I see that the salesman is knowledgeable and fast. I was looking for information and maybe to get numbers for a truck and inste I did the research and I see that the salesman is knowledgeable and fast. I was looking for information and maybe to get numbers for a truck and instead they gave me a way better interest rate than my bank and I walked out with a truck I have been wanting More
by Missy
Employees Worked With
Dustin Richardson, Glenn Gardner
