
Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,619 reviews
Marshall took care of all my service needs and he got me out the door in less than an hour! He was kind and conscientious! out the door in less than an hour! He was kind and conscientious! More
Not sure why you have appointments when my appointment was at 1:45 but didn’t get done until 4:45 Took 3 hours for oil change and state inspection was at 1:45 but didn’t get done until 4:45 Took 3 hours for oil change and state inspection More
Great experience Everyone is friendly and knowledgeable. Car was fixed too my satisfaction. It was a long wait for the service to be completed but I assume that is b Everyone is friendly and knowledgeable. Car was fixed too my satisfaction. It was a long wait for the service to be completed but I assume that is because of the high volume of business. More
Not a Trustworthy Dealership I purchased a 2015 Highlander with a platinum warranty package from Scott Clark. During the initial walkthrough we found that the moulding on the bac I purchased a 2015 Highlander with a platinum warranty package from Scott Clark. During the initial walkthrough we found that the moulding on the back door was loose. During my first service call Scott Clark supposedly fixed the moulding. A few months later I noticed the moulding was loose again. Scott Clark indicated that it needed to be replaced and my warranty didn't cover it. After explaining that this was an issue that was supposed to be fixed when I bought the car, they brought this to the attention of my sales person. He approved paying for the part ($29) if I paid for the labor ($50). Don't confuse this dealership with one that will stand behind their products they sell or the work they have done. To get my oil changed and look at the moulding to order the necessary part took 5 hours at the dealership. Kevin was helpful but not empowered to solve the issue. More
Steve was very nice he was courteous straightforward and very efficient in the future I would have no problem working with Steve again valued asset to your company very efficient in the future I would have no problem working with Steve again valued asset to your company More
Excelente! Very wise and kind agent.Punctual and Excelente! Very wise and kind agent. Punctual and precise, practical and knowledgeable, Pleasure making business with you all! My car was ready on Excelente! Very wise and kind agent. Punctual and precise, practical and knowledgeable, Pleasure making business with you all! My car was ready on time and completely clean! More
Great dealership Very happy with this dealership. Professional, easy to communicate, helpful. Very clean great waiting area. Helpful and understanding. Recommend them Very happy with this dealership. Professional, easy to communicate, helpful. Very clean great waiting area. Helpful and understanding. Recommend them as a great dealership. Had no problems More
Marshall was excellent to work with. He offered any explanation I requested. And, he work to find the most cost effective manner to complete the necessary work. He was respectful and pleasant. explanation I requested. And, he work to find the most cost effective manner to complete the necessary work. He was respectful and pleasant. More
Satisfying experience to receive excellent customer service and confirmed professionalism due to service advisor Kevin Donato. 5 star rate for performance going above and beyond all my expectations we service and confirmed professionalism due to service advisor Kevin Donato. 5 star rate for performance going above and beyond all my expectations were exceeded. More
My overall experience as always has been a pleasant one. I have been bringing my cars into your service department for years, mainly because of the rapport I have developed with Archie Newton who has always I have been bringing my cars into your service department for years, mainly because of the rapport I have developed with Archie Newton who has always explained very clearly to me what work needs to be done on my vehicle. I have also found all of the employees I have come in contact with in the Service Department to be very polite and professional. More