Scott Clark Toyota

I had my car serviced at Scott Clark Toyota last Friday, 12/27/19, and dealt with assistant service manager, Billy Carroll. It was a pleasure working with him. He promised that my oil change and tire rotati 12/27/19, and dealt with assistant service manager, Billy Carroll. It was a pleasure working with him. He promised that my oil change and tire rotation would be completed in an hour and I was actually done in 50 minutes. That is something you don’t often see in a dealer service department, work done at a promised time. More

The customer service that I received from Scott Clark Toyota was excellent. I know every time I have an issue with my vehicle that it will be addressed in a timely fashion. Toyota was excellent. I know every time I have an issue with my vehicle that it will be addressed in a timely fashion. More

Mike Miller and Rachid Gregory are the Best at Scott Clark. We just bought our 2nd Car from Scott Clark in the past 6 months. We were so happy to call Mike Miller to let him know we were on the way to buy a ca We just bought our 2nd Car from Scott Clark in the past 6 months. We were so happy to call Mike Miller to let him know we were on the way to buy a car. Mike and Rachid Gregory were standing out front waiting on us and again they were able to see what we needed and they helped us AGAIN. We left the dealership with another "TERRIFIC Deal". We feel like family at Scott Clark because of these two guys. They make a great team. I urge everyone that reads this review that you can't go wrong with this team because they will go the extra mile for you. This time we bought a 2020 Corolla and we just love it.... thanks to Mike! More

I am always pleased with service done on both my vehicles. The service rep yesterday was wonderful and efficient and the reps in the recent past have as well. I would highly recommend Scott Clark to vehicles. The service rep yesterday was wonderful and efficient and the reps in the recent past have as well. I would highly recommend Scott Clark to my friends and family. More

Miscommunication rectified. Set Service appt thru Misty only to get there & have none. Pali Pali (new service writer) set up 105K service + wheel locks I was told by Misty were in stock. Paid, went to pick only to get there & have none. Pali Pali (new service writer) set up 105K service + wheel locks I was told by Misty were in stock. Paid, went to pick up & antenna was removed while washed but not reinstalled - just like wheel locks were not installed. I was told Parts/Service would call next morn for install. I called nearly every day for over a week, left word for return call & STILL NEVER GOT A CALL BACK. Every time I attempted to escalate I was told EVERYONE was n a meeting. Finally I got Justin on the phone, brought it n and all was rectified. Lots of apologies but mishandled from jump street. I rated a 5 star for Justin & Pali Pali but the dealership should be rated a ZERO, one at most. More

Everyone at Scott Clark’s Toyota is always very professional. Archie Newton in service is the best. I’ve been taking my vehicles to him for years. professional. Archie Newton in service is the best. I’ve been taking my vehicles to him for years. More

Great dealer and employees. Best TOYOTA dealership in the Charlotte area. Always provides the best service. They never try to rip you off or sell services you don’t need. the Charlotte area. Always provides the best service. They never try to rip you off or sell services you don’t need. More

Received an oil change and new battery for 2007 Corolla. Also rented a 2020 Corolla for 4 hours for $13 while we waited for car (did not.have an appointment. How can you beat that? Also rented a 2020 Corolla for 4 hours for $13 while we waited for car (did not.have an appointment. How can you beat that? More

Excellent service. Completed repairs within requested time frame. Would highly recommend this service department to others. Marshall went above and beyond to ensure everything went smoothly. time frame. Would highly recommend this service department to others. Marshall went above and beyond to ensure everything went smoothly. More

Steve was professional and honest. A pleasure to do business with. Will be back again when more service is needed on my Prius as well as the Highlander. business with. Will be back again when more service is needed on my Prius as well as the Highlander. More