Scott Clark Toyota

The service manager asked for phone number and I gave her my home phone number. What she wanted was my cell phone number but, she didn't ask for that number. This resulted in me sitting in the waiting room, my home phone number. What she wanted was my cell phone number but, she didn't ask for that number. This resulted in me sitting in the waiting room, which I told her I would be doing, for an extra hour to an hour and a half until another service manager relized no one was looking after me. Tell your service managers if they want a cell number ask for a cell number. not just a number. Service preformed was god. More

Great customer service, and just overall good service. Mary did a great job taking care of everything I needed and explained everything clearly for me to understand. Mary did a great job taking care of everything I needed and explained everything clearly for me to understand. More

Courteous staff and quick turn around from service center. Facilities for customers is very nice and accommodating. This was my second service at the department. center. Facilities for customers is very nice and accommodating. This was my second service at the department. More

Friendly and courteous employees. Seems to be an efficiently run organization. The work is done well but the wait time is still difficult. Seems to be too many customers for the mechanics to handle efficiently run organization. The work is done well but the wait time is still difficult. Seems to be too many customers for the mechanics to handle for the 6 months check up. More

Very friendly, timely and I feel like my time while waiting is valued. I appreciate the attention to detail provided during my last visit. Thanks! waiting is valued. I appreciate the attention to detail provided during my last visit. Thanks! More

Service was excellent. Pete Acree was great and kept me informed from drop off to departure. I highly recommend Scott Clark Toyota for the best possible service experience. informed from drop off to departure. I highly recommend Scott Clark Toyota for the best possible service experience. More

Always have appointments available timely. Advisors are friendly and knowledgeable. Am kept informed through every step of service process. Work accomplished in time estimated or less. friendly and knowledgeable. Am kept informed through every step of service process. Work accomplished in time estimated or less. More

Steer clear of this place! They locked my oil cap to where I’m forced to go back to them. Told me for two years that I had to come to them. Went to the concord store and they said that I didn’t need to where I’m forced to go back to them. Told me for two years that I had to come to them. Went to the concord store and they said that I didn’t need to use them for service. Went on a wild goose chase to try to get an oil change and get the cap broken off. Which cost me $200! They should have informed me that there is a lock and allow me to decide if I want it locked or have my car serviced elsewhere. They will deceive you to get your business, hold back information and prey on women. Do not go here for any reason!! More

Pete and the service department were excellent,and completed the necessary repairs to my vehicle in a timely manner. This was my first time using this dealership and I plan on bringing my car there g completed the necessary repairs to my vehicle in a timely manner. This was my first time using this dealership and I plan on bringing my car there going forward. More

Great customer service from Billie my technician who provided excellent feedback back on the condition of my truck.. He is very important part of your operation provided excellent feedback back on the condition of my truck.. He is very important part of your operation More