Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I was waited on within a few minutes of my appointment time. The scheduled maintenance was completed on time and the car was washed before returning it to me. Very satisfied with the service department. M time. The scheduled maintenance was completed on time and the car was washed before returning it to me. Very satisfied with the service department. Marshall Moore is very personable and professional, and he continue to give me outstanding service. More
Service was awesome. Fast and efficient. Great communication. Kevin Murray was outstanding. Even took care of inspection I did not know was due. Also set me up for servic Fast and efficient. Great communication. Kevin Murray was outstanding. Even took care of inspection I did not know was due. Also set me up for service on my other vehicle that was due. More
Sales is fine but techniques are shady. Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trus Started getting messages about buying a new minivan when ours went into their shop for a check engine light. Not good timing as far as building trust with the customer. Service left us in the dark for a week regarding our 2019 Sienna minivan. It drove fine but just got a check engine light on. We were declined a loaner until they figured out the problem and verified warranty coverage. We were told we could pay to rent a car from their dealership but no complimentary loaner as we were on a ‘waitlist.’ I opted to call the loaner/rental dept myself. They said there was no waitlist and 2 cars ( a sienna and a Corolla) were immediately available. Service manager and advisor did not apologize for the blatant lie. I would not purchase from here again. Have purchased 2 Toyotas in the past from here. More
Service was wonderful and fast, but I still miss the donuts! I love that the waiting room is dog-friendly. donuts! I love that the waiting room is dog-friendly. More
Excellent service! Marshall is great. We have 3 cars with Scott Clark and the service is amazing. Marshall is great. We have 3 cars with Scott Clark and the service is amazing. More
Courteous people that received us and also when we we paying our bill. Gentleman in the rental car area was very nice and helpful too! paying our bill. Gentleman in the rental car area was very nice and helpful too! More
Services were performed promptly and completely. Professional and courteous customer care. Waiting area is clean with plenty of room for customers. Professional and courteous customer care. Waiting area is clean with plenty of room for customers. More
First time visiting this Toyota dealer. Excellent, friendly customer service. Dealership was very clean and inviting, highly recommend for anyone looking for top quality service air vehicl Excellent, friendly customer service. Dealership was very clean and inviting, highly recommend for anyone looking for top quality service air vehicles. I will definitely be taking my auto here in the future. More
I’m no longer going to ask for the free car wash. It just never happens. My advisors always ask for someone to do it but they just don’t do it. Otherwise fine. It just never happens. My advisors always ask for someone to do it but they just don’t do it. Otherwise fine. More