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Scott Clark Toyota
Matthews, NC
4,659 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,659 reviews
July 12, 2025
Was told I had to buy a wiper for my car in order to pass its inspection. When I got my receipt, they put the customer requested and windshield wiper, and that was that true very disappointed with the servic its inspection. When I got my receipt, they put the customer requested and windshield wiper, and that was that true very disappointed with the service. More
by irmackiker
Employees Worked With
July 11, 2025
Had warranty service and it was completed quickly and my Service Manager Marshall Moore was amazing. He is the ultimate professional. The Shuttle service was awesome too. Timely, neat, and prompt. I believe Service Manager Marshall Moore was amazing. He is the ultimate professional. The Shuttle service was awesome too. Timely, neat, and prompt. I believe Scott Clark Toyota exemplifies the Toyota quality and service. More
by imua360
July 04, 2025
While I was received very well , I have strong feeling that I was not treated well while delivering the car. Asst manager Roy who handled me went for other appointments and I have to reach multiple people that I was not treated well while delivering the car. Asst manager Roy who handled me went for other appointments and I have to reach multiple people to get help for me. Also the person who gave the bill at end didn’t explain me about the car fixes and outstanding problem. Pure bad customer service at end. More
by satheesh.masilamani
Employees Worked With
July 04, 2025
This visit should have taken 1 hour but took more than 3 hours. Service quality has been getting worse, but I still am loyal since I’ve been going there for decades. hours. Service quality has been getting worse, but I still am loyal since I’ve been going there for decades. More
by steven.g.ennis
Employees Worked With
Roy
July 03, 2025
Had my car serviced on July 1, 2025. Mona was very helpful and courteous. I'm elderly and she patiently explained the what service had been done to my Toyota. Lovely gal. I give her Mona was very helpful and courteous. I'm elderly and she patiently explained the what service had been done to my Toyota. Lovely gal. I give her a pat-on-the-back. More
by ellentbrennan
Employees Worked With
June 29, 2025
The dealership has treated us as family. Sending reminders about service needed and new vehicle news and updates. We will continue to go to Scott Clark Toyota Sending reminders about service needed and new vehicle news and updates. We will continue to go to Scott Clark Toyota More
by mkracingf
Employees Worked With
June 26, 2025
Johnie Fluker helped with our purchase. Excellent experience with him. Will definitely recommend him to friends and family. Excellent experience with him. Will definitely recommend him to friends and family. More
by Odaher75
Employees Worked With
June 23, 2025
My customer service young lady had just started her job She did great Hope she continues She did great Hope she continues More
by ntomberlin
Employees Worked With
June 20, 2025
We have purchased 3 vehicles through Scott Clark Toyota, each time we have had an absolutely great experience. Our recent purchase of a 2025 Tundra with Jose was no different. Jose was very thorough, know each time we have had an absolutely great experience. Our recent purchase of a 2025 Tundra with Jose was no different. Jose was very thorough, knowledgeable, and made the whole process easy. We felt he went above and beyond for us and will continue to in the future, even after the sale. I take great comfort in knowing that Jose really cared about our experience and satisfaction with our purchase. We will continue to recommend Scott Clark and now Jose to friends and family. More
by galaughlins
Employees Worked With
