Scott Clark Nissan - Service Center

Always great service Bobby Jackson was a great help with my service this time. I greatly appreciate the kind service ad the great help. He was friendly, knew was he was Bobby Jackson was a great help with my service this time. I greatly appreciate the kind service ad the great help. He was friendly, knew was he was doing and very helpful. The work as always was done well. More

ROUTINE SERVICE It was my first time visiting this dealership service department. As soon as I pulled up there was someone cordially greeting me and asking how I was It was my first time visiting this dealership service department. As soon as I pulled up there was someone cordially greeting me and asking how I was doing and if he could be of service . I told him that I needed an oil change and tire rotation if it was not too late in the day and if they had a spot available. He immediately consulted Bobby and before I knew it, the order was wrote up and I was escorted to the waiting area. I was prepared for a long wait, however it was quite the opposite!! Even the cashier, unfortunately I do not remember her name (a beautiful African American "maturer" lady), was extremely friendly and advised me of the reward program and the different ways it could be used. I was very satisfied with all services I received that day and walked out with an extra smile in my face:). In summary, "first impressions are lasting impressions" and me completing this survey (which I normally don't comple surveys) is a true sign of how I was impressed. More

oil change pleasure Alfredo Zanbrano's curb side manner was excellent and I was very impressed it was just an oil change but he treated me like royalty, I ngelook forward Alfredo Zanbrano's curb side manner was excellent and I was very impressed it was just an oil change but he treated me like royalty, I ngelook forward to my next oil change and hope he's on duty....you are lucky to have him in your establishment.... More

Service Call- evaluate leak Michael Redwine, Service Dept was so very helpful as he squeezed me in same day to evaluate my daughter's car. He followed up later that night to le Michael Redwine, Service Dept was so very helpful as he squeezed me in same day to evaluate my daughter's car. He followed up later that night to let me know they could find no problems. He gave me an additional rep's name as he would be out of the office the next day and made sure I would be taken care of then. Excellent customer service provided and a very pleasant experience. More

Exceptional service experience Provided a high level of quality service; completed the service in a timely efficient manner. Bobby went above and beyond to ensure that my visit was Provided a high level of quality service; completed the service in a timely efficient manner. Bobby went above and beyond to ensure that my visit was a pleasurable one. I definitely will continue to bring my vehicles to this dealership for service. More

A/C Service work on wife's car. Ronald wrote up our work order and advised my wife that it would take several hours to complete the work as needed and arranged for one of their drive Ronald wrote up our work order and advised my wife that it would take several hours to complete the work as needed and arranged for one of their drivers to take my wife home. Ronald called us to let us know that our car was ready to pickup. It was a pleasure dealing with Ronald Taylor. More

Great Experience Mr. Bobby Jackson is the person that step in and help correct the problem that I had. He made me feel much better about Nissan service. If everyone h Mr. Bobby Jackson is the person that step in and help correct the problem that I had. He made me feel much better about Nissan service. If everyone had the great attitude and customer service as he, there would be a better work place. Excellent Service, Great Job keep up the Good Work !!! Patricia More

Excellent Service.......Finally! I've had my share of less than stellar service at South Blvd Nissan in the past. My a/c on my 2013 Nissan recently died so I had no choice but to brin I've had my share of less than stellar service at South Blvd Nissan in the past. My a/c on my 2013 Nissan recently died so I had no choice but to bring it in to be serviced. I was provided a loaner vehicle and Bobby contacted me throughout the day to let me know the status on my vehicle. If this is the kind of service that Scott Clark Nissan offers now than I will be more than happy to bring my car back in the near future for other service needs. More

Alfredo Zambrano is awesome! We bought our vehicle in Chesapeake Virginia and had a horrible dealer experience. The first week of ownership there was a problem with the sunroof, w We bought our vehicle in Chesapeake Virginia and had a horrible dealer experience. The first week of ownership there was a problem with the sunroof, we brought it to Scott Clark Nissan and Alfredo' Took care of the issue very quickly and send us on our way. This week we brought the hardware for the towing package that the other dealer was supposed to install for us but didn't, and again Alfredo came to the rescue. Alfredo and his team are a shining example of what customer service should be. Thank you again Scott Clark Nissan. More

An auto care place I enjoy dealing with Everyone I have ever worked with at Scott Clark Nissan and when it was South Charlotte Nissan, have been excellent. I have worked directly with Alfre Everyone I have ever worked with at Scott Clark Nissan and when it was South Charlotte Nissan, have been excellent. I have worked directly with Alfredo Zambrano the most. From the beginning he has made sure the work on my car was done well and at the best price. If I have any questions he is always available to help with a smile. I didn't realize I could rent cars there and he let me know about that this past time when I said we would go that route some. He had me speak to Terrell McElroy and he also was great help. I got better prices than I expected I could. The service and pricing is great at Scott Clark Nissan. Dealerships have always been given a bad wrap as far as what I heard in the past as far as cost of work. I can say this place beats the price and the quality better than I thank most or even all that I have worked with through the years. Also the fact that I feel cared for as a human being and not just another person they are doing work for. I feel respected as a person not just someone that is getting work done at their place. Alfredo has done well by treating me as a valued customer and that is why I presently am very loyal to Nissan and I hope it will be a long term place for me to get our car work done. When someone gives me respect I am very glad to give respect in return. Thank you Scott Clark Nissan and Alfredo Zambrano. More