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Scott Clark Nissan - Service Center

Charlotte, NC

4.8
282 Reviews

282 Reviews of Scott Clark Nissan - Service Center

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October 07, 2015

Excellent Customer Service I went in to get my car checked and was very well satisfied. Happily nothing was wrong but the service was amazing, Bobby helped me out at first and w More

by MaKayla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Taylor , Bobby Jackson, Ronnie Taylor
September 30, 2015

Poor Service I can confirm with the other reviews that this dealership is terrible. It's the epitome of why people hate dealerships because they lie and only have More

by CarGal27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ronnie
Oct 16, 2015 -

Scott Clark Nissan responded

Hello Shannon, I am sorry to hear of your experience in our service department. We came to the conclusion that your issue was being caused by a bad wheel bearing because that is the most common cause, and there was no check engine light, or trouble codes to prove otherwise. We would have been more than happy to replace the transmission on your vehicle under warranty, or any other way, but that could not be done until it was confirmed that it was indeed the transmission making the noise at 50 mph and above. Thank you, Marty Abernathy - General Manager.

September 24, 2015

Excellent first service visit Bought my Rogue in January and just reached 5000 miles so due for first inspection and service. Drove in and was promptly welcomed by Ronnie Taylor. More

by dpd0843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Taylor, Ronnie Taylor
September 04, 2015

First impressions mean a lot My first appointment went well Mike Redwine. He is professional and was not pushy when it came to reviewing service work my vehicle needed. The work More

by g men fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Redwine
September 03, 2015

Amazing Customer Service Scott Clark Nissan service always takes great care of me when I'm in for Maintenance on my 2014 Sentra SR and my 2011 Toyota Corolla. Alfredo Zambrano More

by Natedogg1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Jackson, Alfredo Zambrano, Michael Redwine, Mariano Rosado
August 30, 2015

Quick and easy Drop off was easy and quick and vehicle was ready when they said it would be. Dealership and service area were clean and very welcoming. More

by Diony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zambrano
August 27, 2015

Service Care I bought my wife the car she has always talked about wanting, a Nissan Murano, and have never looked back. She loves the way it drives and feels safe More

by waldrops2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Redwine
August 20, 2015

keep up the good work! Thanks for excellent customer service! Alfredo always take time out to inform the customer of the service provided. Before and after. That means alot! More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zambrano
August 18, 2015

Best quickest service! I just purchased my 2015 Altima with Jay 3 months ago so I had my 5,000 mile service, I got there and Alferdo greeted me and took care of me! I got p More

by Bridney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Byrd, Alfredo Zambrano
July 21, 2015

Service Alfredo Zambrano was very helpful and friendly...He geinually seemed concerned about any issues i may need or have about my vehicle. Well knowledgeabl More

by Demishal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Zambrano , Alfredo Zambrano
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