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281 Reviews of Scott Clark Nissan - Service Center
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July 29, 2019
Schedule time of service I always leave almost the time given for the service. I love it. I chose Nissan simply Nissan is one of the best cars. And I will service my car here I always leave almost the time given for the service. I love it. I chose Nissan simply Nissan is one of the best cars. And I will service my car here always More
by Kwasi
Employees Worked With
Other Employees :
Massamba Max Fall, Tray Greene, Carlos Kurien, Chuck Myers
July 25, 2019
Great service It’s always a pressure working with the staff at Scott Clark . Purchasing 2 cars in 6 years I’ve never been disappointed. I’ll always come back It’s always a pressure working with the staff at Scott Clark . Purchasing 2 cars in 6 years I’ve never been disappointed. I’ll always come back More
by PaulP
Employees Worked With
July 06, 2019
Oil a change and Tire Rotation Customer service was great, and pretty quick though it was busy at the time that I came. Mario was very friendly, helpful, and ensured I had the best Customer service was great, and pretty quick though it was busy at the time that I came. Mario was very friendly, helpful, and ensured I had the best experience. More
by DayshaB
Employees Worked With
Mario Herrera
June 05, 2019
"Service" I have been getting my car serviced here for almost 4 years now. Mario Herrera is top of the line in customer care, the best! He is consistently makin I have been getting my car serviced here for almost 4 years now. Mario Herrera is top of the line in customer care, the best! He is consistently making sure that the customers feel at ease when coming there. He is knowledgeable when there are issues and gives the best advice on how to keep your auto running. He has excellent customer service both internally and externally. Mario, always has a smile on his face, which is a great indicator of friendliness. Every visit I have with him is pleasant even if my service is about to "break the bank." He goes above and beyond in customer service and I give him 5 stars across the board!! More
by MikeJohn74
Employees Worked With
Mario Herrera
May 29, 2019
Awesome and Timely Awesome and Professional service by Mario!!!! Will definitely use him again and refer him to friends. He’s definitely a BIG asset to the company! Awesome and Professional service by Mario!!!! Will definitely use him again and refer him to friends. He’s definitely a BIG asset to the company! More
by Tanya0212
Employees Worked With
Mario Herrera
May 26, 2019
Service Wonderful and very helpful. Great customer service! My service advisor went out of his way to get me information that I requested as well as inputtin Wonderful and very helpful. Great customer service! My service advisor went out of his way to get me information that I requested as well as inputting information to make my next visit even smoother. More
by Jes1362
Employees Worked With
Omarion
April 25, 2019
Service Department The service Dept is very inconsiderate. As you pull into the service car port area, employee just walk by and it takes a while for someone to assist y The service Dept is very inconsiderate. As you pull into the service car port area, employee just walk by and it takes a while for someone to assist you unless your a white Male or woman. Warranty and Protection plans aren't presented to you clearly, so when you come back for some type of repair or service they are after your dollar anyway they can get it. They sale you into a repair or replacement, but if your still under the timeline or miles, they will find a way to say they cant repair for whatever reason and charge you some type of price. Nothing but cons there More
by Hondaman89
Employees Worked With
The employees I had that day was cool but the payment was very unexpected and I felt cheated out of $125 for a tire that Firestone was going to plug for $7
April 05, 2019
Excellent Service My service advisor Nigel Young provided me with excellent service and advice. He ensured that all repairs and service were completed with excellence. My service advisor Nigel Young provided me with excellent service and advice. He ensured that all repairs and service were completed with excellence. He kept me informed every step of the way as to what was being done to my vehicle. I definitely recommend Scott Clark Nissan! More
by gingram002
Employees Worked With
Nigel Young
March 26, 2019
Horrible service Family had to wait several hours, staff was unhelpful and unapologetic. Didn’t even put spare back where it belonged and management never called to fo Family had to wait several hours, staff was unhelpful and unapologetic. Didn’t even put spare back where it belonged and management never called to follow up after my wife had to put the tire back herself. They did respond to a negative review by stating that they had a newly remodeled lounge. Great it still looked like a bus station and that’s their excuse for making a customer do half the work themselves?? More
by Erikg
November 13, 2018
The worst service center period. I had an appointment to service my Pathfinder for a oil change and a diagnosis for a rattle I heard from the vehicle. They performed the oil change, a I had an appointment to service my Pathfinder for a oil change and a diagnosis for a rattle I heard from the vehicle. They performed the oil change, a battery check and a multi-point inspection. Once my vehicle was ready three hours later I got in my vehicle only to find that the blower motor was stuck in the full power setting. I turned around drove right back and told a service rep. The service director Chris Beers and service manager Micheal Chavis denied anything could have happened without even checking the vehicle or having a tech check it. They where both rude and condescending. They diagnosed the rattle I heard as timing belt tensioner for free, but after I brought it right back with a problem that occurred while they where working on it I was told I would have to pay over $100 to have them look at it. Before I knew the problem occurred I told the service rep Ross Brumley (good guy seemed helpful) that I'd be back later in the week to have the timing belt, tensioner, and water pump replaced, and that I needed to look at some tires too. After knowing about the problem and dealing with the horrible service management I'll never be back. The problem was a fan control amplifier went out while they where working on it, a $40 part I fixed my self in 20 minutes, if they would have diagnosed it I would have payed right there to have it done. Instead the insinuated I was lying and missed out on a customer and lost a nissan fan. More
by John240z
