Scott Clark Honda - Service Center

Customer Service TALKING ABOUT SCREWING OVER WOMEN AND DOING NOTHING BY LYING........NEVER EVER EVER go here to purchase a car. I was talked into a used car that I di TALKING ABOUT SCREWING OVER WOMEN AND DOING NOTHING BY LYING........NEVER EVER EVER go here to purchase a car. I was talked into a used car that I didn't want and in less than 2 months I had to take my 2014 Honda Accord in to Service because something was wrong with the breaks. SO MUCH FOR THE FULL SERVICE Checkup on the cars. The rotors were bad so they had to be replaced. I was given an appt on Saturday 2/3 but after arriving and waiting for 45 minutes was told that I would have a wait for 3-4 hrs so asked me to come back on Monday 2/5. While I was waiting for the rotors to be replaced, I was approached by the same salesman and told that he could place me in a 2017 car for the same price. I was pushed and put into such a whirlwind that all I know I was so lost and believing what these MEN were saying when they said they were TAKING CARE OF ME! I not only missed a days work but when I got home and looked over the paperwork, I KNEW that they had LIED LIED LIED. I called back the next morning and spoke to the same salesman and told him I wanted my car back and I was bringing the 2017 Honda back because I couldn't afford it. I was told that my car was already gone and that it was a "done deal". WOW, is this really how Scott Clark handles their customers?? After telling me my car was gone by the salesman, and two finance people after going back to get my car back, I was treated like a woman that didn't have a brain. The finance person told me that not only would he forgo the additional down payment but he would "call in a favor" so I could keep the 2017 car. I still asked for my car back that I could afford within 24 hours just to have the payments raised $100 a month on the trade up car. WHY WASN'T ANYONE LISTENING TO ME AND GIVING ME BACK MY CAR THAT I PURCHASED WITH PRESSURE BUT COULD AFFORD??? WHY WAS I LIED TO OVER AND OVER AGAIN? DOES SCOTT CLARK REALLY THINK THAT ALL WOMEN ARE STUPID????? MY car was put back on the lot, my car, the one they said was gone only to be resold. DID YOU NOT THINK THAT LYING TO ME WAS BAD ENOUGH AND SCREWING ME OVER WAS JUST THE ICING ON THE CAKE??? Wow, what a reputation to have. I intend to post this on every social media site so that hopefully in the future Scott Clark Dealerships won't abuse women. More

Logan the service representative Logan (do not have the last name) serviced me and was quite knowledgeable, professional and courteous. I would highly recommend him to others. I was Logan (do not have the last name) serviced me and was quite knowledgeable, professional and courteous. I would highly recommend him to others. I was most pleased with his timely fashion and the updates he gave me as my car was being serviced. I will ask for Logan on my return visit. More

Great Service I love Scott Clark when it comes to their service. They always listen and ready to offer best service and deals possible. I had great experience worki I love Scott Clark when it comes to their service. They always listen and ready to offer best service and deals possible. I had great experience working with Robert Headley, he was able to solve the drivability issue with my Honda Odyssey. More

They never disappoint Excellent and quick affordable service. I was offered a courtesy shuttle but chose to rent a car for a day instead. Terrell in the rental area is al Excellent and quick affordable service. I was offered a courtesy shuttle but chose to rent a car for a day instead. Terrell in the rental area is always friendly and helpful. More

Detailed, Honest, Knowledgeable If he doesn't know, he always finds out. He doesn't just say what he thinks but confirms his theories. He has great character. I have been working wit If he doesn't know, he always finds out. He doesn't just say what he thinks but confirms his theories. He has great character. I have been working with Steve for more than 5 years. He is the reason I keep going to Honda even after I bought another make and model. More

Customer service is always open to answering any question. No matter what the question they will take time to answer it in a way that you can understand what's going on with your car. From the sales staff to No matter what the question they will take time to answer it in a way that you can understand what's going on with your car. From the sales staff to the staff that service your car your always treated with respect. More

Terrible Service Department Mechanics at Scott Clark Honda OVER TIGHTENED one of the special lock lug nuts that broke off when it was removed to have the tires replaced at a Hond Mechanics at Scott Clark Honda OVER TIGHTENED one of the special lock lug nuts that broke off when it was removed to have the tires replaced at a Honda dealer in Boone and Scott Clark Honda REFUSED to help with the repair. WHAT A LOUSY DEALER!!! Look somewhere else before going to this dealer. More

Maintenance Mr Beck was very friendly, thorough and purposeful with regards to getting to my car in for service and keeping me updated throughout the entire proc Mr Beck was very friendly, thorough and purposeful with regards to getting to my car in for service and keeping me updated throughout the entire process. Overall the experience was seamless. More

Excellent as aways I've been taking my Honda cars there for maintenance for years. Always on time and as expected. This time was no different. I would certainly and h I've been taking my Honda cars there for maintenance for years. Always on time and as expected. This time was no different. I would certainly and have recommended the dealership/service department to others. More

STEVE BECK Steve has got to be the best! He has been so helpful, friendly, and courteous over the past couple of years and most recently. He has gone above and Steve has got to be the best! He has been so helpful, friendly, and courteous over the past couple of years and most recently. He has gone above and beyond the call of helping us many times over. We feel like he is part of our family and not just a person we deal with when we take our cars to Scott Clark. We certainly cannot say enough good things about him. THANKS, STEVE for being there for us. Clare and Bobby Jordan More