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Scott Clark Honda - Service Center

Charlotte, NC

4.7
449 Reviews

449 Reviews of Scott Clark Honda - Service Center

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September 08, 2022

Got prompt & courteous service for air conditioner repair. Show room and waiting area are clean More

by Lmartin626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dyamond Gooding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Lmartin626 responded

Thanks for quality service

September 02, 2022

Maintenance duration expectations were stated and met. Services complete without exception. Service writer was professional and courteous. More

by Ridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Rasmussen
August 23, 2022

Went to Cammie for a rental & she was so helpful & sweet. She made the process quick & easy for me. Will always reach out to her if I need a rental! More

by jasmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cammie Bryant
August 19, 2022

Would not recommend for service. Very hard to reach the service department. I have been without a car for 5 days and wanted to get an update and it took almost an hour to reach som More

by leejsung19
Recommend Dealer
No
Employees Worked With
Paul Phifer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wesley Rasmussen
August 17, 2022

I brought my car to Scott Clark Honda for an oil change. Lionel Rivera assisted me and my husband. Service was quick and he communicated every step of the way in regards to maintenance on my vehicle. More

by amberok89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2022

Excellent service, they know what they are doing, clean and save space, friendly and knowledgeable representatives More

by ernestohrtd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Yazembiak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

Excellent service,. .......THANK YOU SCOTT HALL,..............enjoyed the service visit, thanks for the free car wash,..... More

by jpbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

During my service appointment the service rep provided excellent customer service while providing a clear understanding on what my options was during my service visit. More

by KKLaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

By far the worst customer service I have ever experience from a dealership and a person. Paul has made my experience with Scott Clark Honda a terrible one. My car has been brought in to the shop 3 times now More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Beers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Phifer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dyamond Gooding
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

I have been a customer of this dealership for many years. Their service has always been superb! Reps are thorough in their assessments, willing to answer all my questions and are always courteous. More

by autodeal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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