Scott Clark Honda

I didn't believe him When you go to a Car dealership the sales person always tell you what they are sure they can and will do, and at the end you leave disappointed. Well When you go to a Car dealership the sales person always tell you what they are sure they can and will do, and at the end you leave disappointed. Well I walked in to Honda telling Rucker what I want and don't want. I went there on a Tuesday night, (in which it was kind of late) he told me give him until Wednesday by noon. Well at 9:00 am I got a message from him saying that he had something for me. I knew exactly what I wanted, even down to the payment....DAVID RUCKER got me the kind of car i wanted , the accessories , and the payment without haggle and disappointment ......He is truly a person of his word..He did just what he said he will do..Thank you for all you done. Sincerly, Lester More

Amazing!! Mr Rucker was on top of everything, never pressured me into anything. More than just a salesman. Nothing but respect from Scott Clark. I truly recomme Mr Rucker was on top of everything, never pressured me into anything. More than just a salesman. Nothing but respect from Scott Clark. I truly recommend Mr. Rucker as your salesman. More

Jimmy Bass is outstanding, excellent service I bought over the years 6 various New Honda's a mix of Civic, Accord, Pilots, Odyssey and 2 used Accords for my kids and Jimmy has been there for year I bought over the years 6 various New Honda's a mix of Civic, Accord, Pilots, Odyssey and 2 used Accords for my kids and Jimmy has been there for years taking care of my vehicles, I missed his excellent customer service the short time he was away and so happy he returned! I have to drive out of state a lot and I have never broken down (knock on wood) Jimmy and the service department staff always keep me informed about the future needs or preventative service's which keep me safely on the road. I have an Autistic son and when he is with me Jimmy is really good about getting my service time wait as short as possible. He knows without saying anything that my hands are full and I appreciate the extra time / effort he gives in his service which is why I only shop and service my cars at this Dealership. Quality service matters to this Mom! I feel like a member of the Dealership family and not just another nameless customer. More

Customer Service Mr. Rucker displayed excellent customer service with helping me today. I highly recommend ScottClark for you business. I will be using them agin in th Mr. Rucker displayed excellent customer service with helping me today. I highly recommend ScottClark for you business. I will be using them agin in the near future. More

Dave Rucker...AKA - ROCKSTAR! Consummate professional, friendly, and an all around great guy. In a world of endless choices, it's important to work with someone you can trust - he' Consummate professional, friendly, and an all around great guy. In a world of endless choices, it's important to work with someone you can trust - he's my choice. More

3rd Time Customer within 24 months! First off I'd like to think I'm a VIP customer! Now that I got that I the way I can tell you that Scott Clark has a great team! David Rucker handled First off I'd like to think I'm a VIP customer! Now that I got that I the way I can tell you that Scott Clark has a great team! David Rucker handled my last 2 deals from start to finish! He has exceptional professionalism and patience to put of up me! Thats why I just keep on coming back plus I just had to get that sunroof! More

Great Dealership & Excellent Service Department Had a great experience with the dealership. We bought a used Honda Odyssey & was contacted a couple weeks later stating that they needed us to bring Had a great experience with the dealership. We bought a used Honda Odyssey & was contacted a couple weeks later stating that they needed us to bring the car in to fix a recall. Since we live in another state, we made accommodations to spend the night. We dropped the car off on Friday & was told by the Service Director Jimmy Bass that they would need to keep the vehicle overnight so they could work on it the next day. He went above & beyond to accommodate us, as he gave us a loaner vehicle to use until we returned the next day. The service was fabulous and Jimmy was so very kind & helpful. My family was quite impressed! We will definitely be back to purchase future vehicles from them! More

Great Communication Helped Overcome Hiccups After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and After shopping around on the new 2016 Civic, I found that Scott Clark Honda offered by far the best payment and overall experience while shopping and test driving. My consultant Justin Scott was outstanding. When I first inquired, he created a personalized video tour of one of the vehicles that I had shown interest in driving. He followed up via my preferred method of communication - text messaging. Many other salespeople I dealt with won't adapt to a customer's preference with communication. Justin was on board. He wanted to set up an appointment, but to my own fault, I went in to see him without confirming a time and date. His colleague JR was very helpful while Justin was with another client. I followed up after the visit to meet with Justin. I met with Justin to look at some options and we came to an agreement on price and the features I wanted in the Civic. The price was nearly $200 less per month than a competing dealer in Charlotte. Where the hiccups came into play was in the finance office. The monthly payment on paper was somehow $30 higher than I had agreed to. I was told that it was because of a difference in state taxes. I took them at their word and agreed. I went home later and researched the tax discrepancy. I found that there should have been no increase because of registering in South Carolina. I followed up with Justin Scott who verified that the finance manager was new and that there were paperwork errors. There would end up being several other errors in the paperwork from the "rookie" in finance until we reached out to Justin Mann, the finance director. Justin Mann took immediate ownership of the experience on the finance side and ensured that everything worked perfectly with the agreed upon payment and lease terms. Justin Scott kept in touch to see that everything was good on my end. They gave me fair value for my trade and in the end I was able to pick up the new car looking nice with everything I had asked for. The key to success in even the most volatile of situations is communication. Both Justins were great in that they stayed in touch and making sure everything was corrected. I recommend Justin Scott as a Honda expert and someone you can trust as a consultant when you consider purchasing a new vehicle. Thank you guys (and JR for the help as well!) for making this a good overall experience. More

Scott Clark selling fruit Purchased 2010 cc Volkswagen. Thought would be better to buy thru dealership. I was wrong. I have spent $3000 in 3 months. I have emailed, called, and Purchased 2010 cc Volkswagen. Thought would be better to buy thru dealership. I was wrong. I have spent $3000 in 3 months. I have emailed, called, and live chat. No response other than live chat. Replace both head light bulbs, replaced plugs, water pump and housing. The water pump was the last problem. I am handicap and they dealership is 2 1/2 hrs away. Could have purchased from individual for $500 cheaper, but I want to buy thru dealer. The water pump disabled the vehicle, so after 2 weeks and no response, I had it towed to Volkswagen dealership for the repair. After they replaced it they found sensor and sensor wiring tape to hold sensor in. They replaced wiring and sensor. The dealership was in disbelief that I bought it from a dealer ship. I unloaded that lemon for another Volkswagen. The original payed was around $15,000. Spent another $3000 on repairs, another $3000 for newer on. So I have spent $21,000 on the whole mess. STAY AWAY FROM SCOTT CLARK HONDA. Don't even know what there position is, will not return calls or emails. Richard Brackin More

My experience the Scott Clark Honda General Manager I recently purchased a pre owned Jeep Patriot High Altitude vehicle from this dealership. My initial experience with the dealership left a lot to b I recently purchased a pre owned Jeep Patriot High Altitude vehicle from this dealership. My initial experience with the dealership left a lot to be desired, but when JB Beckley (the GM) got involved my experience improved dramatically. This particular pre owned vehicle with low mileage is hard to find, but JB made sure his staff stayed on top of their search. Additionally, JB stayed in touch with me on a regular basis to keep me updated with the search. As a GM of a large dealership that sells over 350 pre owned cars a month, it is an understatement to say he is a busy person 12+ hours a day. JB stayed involved from the start of the search to me taking ownership of the vehicle. I would recommend this dealership based on his performance and involvement. More