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Scott Clark Honda

Charlotte, NC

4.7
1,328 Reviews
Thanks for taking a look at Scott Clark Honda in Charlotte, NC. Scott Clark Honda is proud to serve the entire Charlotte metro area and all of North Carolina with outstanding customer service and an excellent selection of new and used Hondas in addition to other used cars and trucks. We are located at 7025 East Independence Blvd, Charlotte, NC 28227, right next to the intersection of W.T. Harris Blvd and Independence Blvd. Our customers come from all over North Carolina and South Carolina to be a part of the Scott Clark Honda experience in Charlotte. Our extremely knowledgeable staff can help you no matter what your situation or needs are. If you're looking for a new Honda Pilot in Charlotte, we can help you. If you're from Rock Hill and need service for your used Honda Accord, we can help you. Maybe you're from Gastonia and heard about Scott Clark Honda Charlotte's Civic Hybrids, come take a closer look and our staff can help give you the right information and guide you to a Honda that fits your needs
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7025 E. Independence Blvd

Charlotte, NC

28227

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Showing 1,328 reviews

May 27, 2019

Compra honda Accord Mi esposo y yo estuvimos por ahí la semana pasada buscando un carro semi nuevo y salimos con un hermoso auto nuevo la atención de Wiliam fue excelente More

by Laurahernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wiliam Villamil
May 23, 2019

Very helpful and works to please the customer Very helpful with explaining all details of the car, answered my many questions with the car and the financing details. Pleasant and friendly atmosphe More

by Honda4life21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Honeycutt, sales manager Ophagoe Funderburk, finance manager
May 21, 2019

My experience Excellent, not pressure and no long process to make deal. Delivery lady very knowledgeable. Excellent customers service skills. Excellent atmosphere a More

by Marce47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Moreno, Jordan West
May 20, 2019

Experience was great Gabe V.. was laid back and not aggressive at selling a car the vehicles are a bit over priced rather then go all around town running credit More

by John F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Moreno, Gabe Valentine
April 14, 2019

well worth it! Jordan West was wonderful to work with. We talked back and forth via email before I came to the dealership and he reassured me that he would do whate More

by Brittanyngoodwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan West
April 09, 2019

Service The best thing about customer service is honoring your word. That us what Mr. Coley did. 5 star customer service. Great recommendation given about my More

by CD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coley
March 28, 2019

Great People to work with I had the pleasure of working with Jordan over at Scott Clark Honda to find a suitable family vehicle. Jordan was very helpful, efficient and had a hi More

by Bailey Johnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan West
March 24, 2019

No hassle Great place to buy a car. Friendly staff didnt try to change the vehicle I wanted. Salesman made sure we had plenty of water and snacks More

by Peyton10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Fung-A-Ling, Adrian Hunte
March 22, 2019

Worst Service If you are planning on buying a car from Scott Clark Honda then I would suggest to think again. My experience with Scott Clark Honda been awful. Thei More

by Amar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JR Difabio, Jamara Williams
March 20, 2019

Trust Earned Stepheon truly went out of his way to build my trust, gain my business and make sure I was taken care of. Leo in the finance department was patient More

by palisnek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stepheon Williams, Leo Rojas, Darryl Nesbitt
Mar 20, 2019 -

Scott Clark Honda responded

Perri, Thank you for taking the time to write your review! I am so sorry that you have had these issues and wanted to point a few things out. It was obvious to both you and your mom that we made a clerical error. We are willing to save the customer a couple of thousand dollars to offset the inconvenience associated with this clerical error. However, we are not prepared to offer $5,000 in savings. Couple important facts to take note of, at Scott Clark we sell almost 20,000 cars annually and perform almost 200,000 services on cars. In light of those numbers, we have an extremely LOW rate of bad reviews. Additionally, and most notably, we have a very minimal number of references made to “bait and switch”. Indeed, were that to be a tactic we employed, we would 1). Have 100’s, perhaps even 1000’s, of reviews of referencing “bait and switch”, 2). Not be selling the most cars of any dealer in the Carolinas because customers would not stand for that type of behavior. Lastly, we have found that in the past, most, but not all, customers that make the “bait and switch” accusation are doing so for the express purpose of trying to take advantage of a very minor human clerical error. They think that they can weaponize the accusation and get whatever they feel to be fair. In any case, we don’t use “bait and switch” as a tactic, but one of our 650 human beings do mess up every once in a while, and when they do, we rely on the customer to accept reasonable accommodations. Thank you, Stuart Phelps Director of Brand Development Scott Clark Auto Group

Mar 20, 2019 -

Scott Clark Honda responded

Please call me when you have a chance so I can try to help you with this. 980-245-4737

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