Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scott Clark Honda
Charlotte, NC
1,328 Reviews
Thanks for taking a look at Scott Clark Honda in Charlotte, NC. Scott Clark Honda is proud to serve the entire Charlotte metro area and all of North Carolina with outstanding customer service and an excellent selection of new and used Hondas in addition to other used cars and trucks. We are located at 7025 East Independence Blvd, Charlotte, NC 28227, right next to the intersection of W.T. Harris Blvd and Independence Blvd.
Our customers come from all over North Carolina and South Carolina to be a part of the Scott Clark Honda experience in Charlotte. Our extremely knowledgeable staff can help you no matter what your situation or needs are. If you're looking for a new Honda Pilot in Charlotte, we can help you. If you're from Rock Hill and need service for your used Honda Accord, we can help you. Maybe you're from Gastonia and heard about Scott Clark Honda Charlotte's Civic Hybrids, come take a closer look and our staff can help give you the right information and guide you to a Honda that fits your needs
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,328 reviews
January 26, 2020
Easy, Respectable, No Pressure Helwig was very easy to work with. He is very polite and respects you throughout the entire process. He never made anything seem difficult, in fact, i Helwig was very easy to work with. He is very polite and respects you throughout the entire process. He never made anything seem difficult, in fact, it was usually very straight forward. He never put any pressure on us during our communication. Would definitely recommend Helwig and all of his coworkers. More
by shansard
Employees Worked With
Helwig Stewart
January 24, 2020
Polite. Accurate. Accommodating Helwig Stewart was amiable, honest in what he knew about the vehicle I ultimately bought. I initially looked at another VW, but was able to purchase t Helwig Stewart was amiable, honest in what he knew about the vehicle I ultimately bought. I initially looked at another VW, but was able to purchase the one that fitted my needs. Your detailing department needs to be more attentive to making the interiors clean - as I had to take the car I bought to a detailer to get the dirty seats and carpet cleaned properly. Otherwise, the whole experience with Helwig and Marcus was seamless. These people are why I continue to go back to dealerships to buy my cars. The gentleman who wrote my financing was exceptionally nice and went out of his way to make my deal a positive experience. More
by jones.freddy
January 18, 2020
Nice people and very clean! Easy to work with. Great experience from our sales person, Helwig to everyone else that helped us. I would definitely recommend this place! experience from our sales person, Helwig to everyone else that helped us. I would definitely recommend this place! More
by Rjr1023
January 18, 2020
Great sales man and everyone we worked with. I would highly recommend this place, Helwig was great to work with. We never felt pressured! Love my new car! highly recommend this place, Helwig was great to work with. We never felt pressured! Love my new car! More
by Rjr1023
January 04, 2020
Extended Warranty Fraud Salesmen lied to you in order to sell you the extended warranty program... They tell you all the things that you want to hear in order to agreed to th Salesmen lied to you in order to sell you the extended warranty program... They tell you all the things that you want to hear in order to agreed to the purchase but later down the road you learn a different story. They said that your money is guaranteed and you will get a refund if you don't use the warranty but that is a big lie. I paid $2,100 for my warranty and I never used and they are just refunding $540 dollars... They should be honest with the buyers and tell the true about the whole procedure and stop the pushing and pushing in order to obtain the sale commission. More
by RoushGuy
Employees Worked With
Mr. Alex Long
January 03, 2020
Jenny Miranda was my Sales Consultant. She was understanding, easy to work with, upbeat and professional. Ask for her if you are purchasing a car. understanding, easy to work with, upbeat and professional. Ask for her if you are purchasing a car. More
by BHD ENT
Employees Worked With
Jenny Miranda, Ben Parker
January 03, 2020
***Better Go To Other Honda Like Hendrick**** Rather than one a zero would be the best thing I can provide for the customer service I've received.The people over there never stand on there words. Rather than one a zero would be the best thing I can provide for the customer service I've received.The people over there never stand on there words. First thing is I've called the Scott Clark Honda to get pricing of the new accord and we had some conversation and we had a deal on 27K and we made an appointment to buy the car, I've never met the person I spoke over the phone and someelse showed up and then they shifted gears and said we never said we had a deal for 27K and they tried to push me on the numbers and I've returned back. Later when I returned they had called me and gave an offer for 27.8K and they've apologized for the inconvenience and said that this is valid till EOD Dec 31 . Second thing is that they've called me on 31st and they were rudely saying that this offer which we gave for 27.8k is no longer available even when I'm not interested. May people working there should have to learn how to deal with customers and stand on the words which they speak. I went to Scott Clark as referred by one of my friend and from now on I'd never refer any of my friends or Colleagues to Scott Clark may be better go to Hendrick Honda or Priority Honda for a better and loyal service More
by Varun
December 04, 2019
Anthony Underwood is a great salesman. He knows his product very well. I felt really comfortable while purchasing. No pressure at all, my experience was perfect. product very well. I felt really comfortable while purchasing. No pressure at all, my experience was perfect. More
by lachelle000
Employees Worked With
Anthony Underwood
December 04, 2019
DEFECTIVE 2019 RED HONDA ACCORD DISILLUSIONED!!!!! The same car that I purchased in August has now gone back a 6th time and 7th time. I get the car back for a week maximum maybe a DISILLUSIONED!!!!! The same car that I purchased in August has now gone back a 6th time and 7th time. I get the car back for a week maximum maybe a little more and the problem still exists. The first time I received a call from Marcus Nicholson he actually suggested I come and swich the car out with the same terms since they had been unsuccessfull in determining the problem. That meeting was setup and then I was later called that evening to say they thought they had found the problem. I went the next morning to pick my car up noticing scratches on my car and was told by a salesman that those scratches happen when someone in the service departments jacket scraps against the car when working on it. So they had to paint and order a replacement piece for the drivers door. I have to say during all this that I believe that Robbie Headly has tried to fix the issues. I had the car back for less than two weeks and the same noise in the dash has returned. At this point I'm done. I left a text message to Robbie and a phone message to Marcus Nicholson. Marcus did call me back but didn't want to honor his original offer to replace the DEFFECTIVE car and wanted to get the car back in the shop to work on it. I AM NOT happy about this and did speak about the LEMON LAW which this situations does fit the law. I spoke to an attorney and they did tell me that in NC if the same issue happens a minimum of 4 times it can be considered "LEMON LAW". SO, EVERY PAYMENT I'VE MADE ON THIS 2019 HONDA ACCORD HAS BEEN WITH THE DEFECT AND IN AND OUT OF THE SERVICE DEPARTMENT. While I do appreciate the service department trying to continue to find the problem I feel SCOTT CLARK HONDA should replace the defective car. In my conversation to Marcus Nicholson, after this many times how long is it acceptable to play this song and dance and expect me to pay this much for a car that OBVIOUSLY has a problem? I really hope this can be resolved and I don't have to take this further. SCOTT CLARK has a reputation that I would think he'd like to be proud of. Donna Richardson More
by Donna Richardson
November 21, 2019
Honestly, I had no luck with this dealer...took my wife odyssey for wheels alignment in July..2nd row seat (and baby seat) got removed and never put it back (no biggie, I put em back myself ) came back for odyssey for wheels alignment in July..2nd row seat (and baby seat) got removed and never put it back (no biggie, I put em back myself ) came back for oil changed and axle replaced...On the way home (30 minutes roughly) I heard some throttle/intake noises...popped up the hood and there it is...the air filter box left opened sitting nearly sideways...pretty sure lots of sh?t sucked in the manifold...think I’m done. BOL More
by Andi
Employees Worked With
Service
