
Scott Clark Honda
Charlotte, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I would like to give a huge thank you to Tim "Timbo" Black for all his help yesterday. Tim greeted me with such a smile at the door then asked how he could help me. When I shared how I needed "Timbo" Black for all his help yesterday. Tim greeted me with such a smile at the door then asked how he could help me. When I shared how I needed an SUV for my organization "SHMILY" we both shared some emotional stories about how Traumatic Brain Injuries have effected our lives. It was a God moment. I want to thank Tim for sharing his story with me and for the patience, understanding, and care he gave to my husband, daughter and I. He is by far the best salesman I have ever had when looking to find a car. Tim takes the time to listen to his customer and really cares. Thank you Tim for all your help, concerns with the organization and sharing your faith story and prayer. More
Our experience with this dealership was very pleasant. My husband and I are new graduates and tight on funds, so price and value are very important to us. Shirley saw us several times over many months as we husband and I are new graduates and tight on funds, so price and value are very important to us. Shirley saw us several times over many months as we searched and searched for our perfect car. Every time we showed up, she always had a friendly demeanor, and never gave us the cold shoulder for being so indecisive. Marcus, the sales manager was very patient with us and was willing to hear us out on our list of wants and the price we were willing to pay for it. We ended up getting a great used car for a very reasonable price, and all our 100's of questions answered (sometimes multiple times) accurately and thoroughly. The sales transaction was smooth and pretty efficient. We would highly recommend this dealership for its friendly atmosphere, approachable staff, and great prices. More
We'd like to thank Tim Fox and Greg Butler for an excellent buying experience and outstanding customer service. They are both Internet Managers with Scott Clark Honda. Greg first worked with us on t excellent buying experience and outstanding customer service. They are both Internet Managers with Scott Clark Honda. Greg first worked with us on the internet and by phone, then he arranged for Tim to help us at the dealership the next day. We received fast and clear information from Greg, so we felt comfortable going to Scott Clark Honda to consider our purchase. To our delight, Tim had a van waiting up front for us and was there to greet us as soon as we arrived. We felt that our time and preferences were very well respected, which is important to us. In a very reasonable amount of time, Tim showed us a van, accompanied us on a test drive, answered our questions and negotiated a good and fair final agreement for purchase. Tim then arranged to have the van we wanted delivered to their lot within a few short days. Both Tim and Greg greeted and helped us on the day we came in to pick up our van. Megan did a nice job of presenting available accessories. Kristin White, Finance Manager, was very helpful in explaining our various options and was charming to boot. We actually had fun while arranging our loan and maintenance agreements, something way above our expectations! Taylor did a great job of orienting us to the features in the van, like Bluetooth. Tim and Greg's follow-up has been fantastic throughout this process. Everyone we encountered on staff, from the front desk to finance, was so helpful, courteous and welcoming. Although we contacted several dealerships to consider this purchase, we initially prioritized Scott Clark Honda for two reasons: our positive experience with servicing our Accord and its convenient location. Working with such a responsive, helpful and respectful sales staff made a purchase through Scott Clark Honda a slam dunk. Based on this experience, we look forward to a long and positive relationship with Scott Clark Honda. More
For starters, I called the service dept to get info on replacing the tires on my car, and talked with Scott Hall. He was extremely helpful in explaining why a light was on indicating low tire pressure, e replacing the tires on my car, and talked with Scott Hall. He was extremely helpful in explaining why a light was on indicating low tire pressure, etc. and gave me the info I needed on tires. Today when we took the car in to have the tires replaced, he met us when we walked in, gave us more info, and could not have been more helpful and nice . I was totally impressed! Then we walked into the showroom to check out the new SUVs with the intention of looking around for just a few minutes. Then we met the most friendly, nicest salesman I have ever met, Tim Black. You know the expression of car salesmen being a nusence, but not Tim. We were all to willing to listen to him and even go on a test drive w/him, all of which was very enjoyable..........it was very easy to build a relationship with him which I feel is extremely important to feel confident throughout the process of buying a new car. I feel like he will work w/us to achieve our goal. We will definately be checking in w/Tim again as we do plan to buy within the next few months. I have taken my current car (which BTW is a Nissan) to this dealership for service for several yrs. now because of the friendliness of everyone you encounter there and for their outstanding service dept. Now I'm looking forward to working w/Tim in sales. Also, I have owned Nissans for over 30 yrs. and now for the first time I'm ever I'm changing ......to Honda! More
I have absolutely pleasant experience with the dealer and the sale person Steve Carlton. The OTD price was agreed through email communication so the whole process to get the delivery of the van was extre the sale person Steve Carlton. The OTD price was agreed through email communication so the whole process to get the delivery of the van was extremely smooth and fast. Steve was off the day we picked for the delivery but as soon as I called him, he said he would be there to get me the vehicle. Great customer service and would love to go again. Unfortunately the headsets were not there when we picked up the vehicle. So I let Steve know and he has been after that and will make sure I will get it. I will give my next review in future for the dealer based on after sale service. Hope this review may help find your dreamed vehicle from the dealer:) more later.... More
I visited Scott Clark Honda to have my car inspected. I went to another car repair establishment the day before and it would be 1 1/2 hour wait so I decided to go to Scott Clark Honda where I can get great went to another car repair establishment the day before and it would be 1 1/2 hour wait so I decided to go to Scott Clark Honda where I can get great service. While I was sitting in the waiting area at Scott Clark HOnda I noticed the men coming through there and they were all polite & greeting the woman behind the payment desk which I thought was so sweet. A few minutes later I was reading a book when Timbo walked through the lobby singing "Our God is an Awesome God" and that was the exact words I was reading in my book. After rereading, it was exactly what he was singing. I felt the need to share with Timbo this awesome experience. He was just as amazed! What an awesome God we serve! Thanks Timbo for sharing your faith through your singing, you never know whose life you might impact...keep singing His praise! Jimmy Bass and his team did the work in less time than expected. Another wonderful surprise! More
I went through my bank's auto buying service to get several quotes, and Matt was my contact. In addition to the best price, he worked with me to maximize my trade in value and get me the accessories I several quotes, and Matt was my contact. In addition to the best price, he worked with me to maximize my trade in value and get me the accessories I needed to be completely happy with the purchase. Plus, out of all the contacts at all the dealers I talked to, he was by far the friendliest and most pleasant to deal with, which made the experience much better than I expected. I would recommend anyone looking to purchase a new Honda check with Matt first. More
tim black was a very nice and friendly man even though I cam late right before they closed he still helped. he knew what he was talking about and cam late right before they closed he still helped. he knew what he was talking about and More
On 2/23/13 we went to Scott Clark Honda to look at a used van they had listed online. We met with TimBo Black and immediately we were impressed with his friendliness and professionalism. He explained all the van they had listed online. We met with TimBo Black and immediately we were impressed with his friendliness and professionalism. He explained all the features of the vehicle and took us for a test drive. He answered all our questions and was willing to help us in any way possible. We had a 4-year-old with us and he included our son in the conversation and made him feel like a star. We will definitely recommend purchasing from Scott Clark Honda to our family and friends. We will also be a returning customer. More