Scott Clark Honda

From the moment we walked into the dealership, we felt as if we were being helped by a friend. There was plenty of time given to our indecision and a lot of time went into helping us decide. Other dealership if we were being helped by a friend. There was plenty of time given to our indecision and a lot of time went into helping us decide. Other dealerships assumed the decision we'd make rather than taking the time to truly help us compare. We left yesterday feeling sure of our choice but not quite ready to commit. When we arrived today, nothing had changed. We were greeted by a friend, the deal was done and we went through an easy process of purchasing the car. Everyone we met was friendly and seemed to be happy to be there as well as happy to help us. Our budget concerns were heard and understood and we truly appreciated that. I would not hestitate to recommend this dealership to a friend. More

My husband and I have been looking for a car for our daughter for about 6 months. She just got home from NC State, finishing her 3rd year, to be home for the summer. She turns 21 next month and has neve daughter for about 6 months. She just got home from NC State, finishing her 3rd year, to be home for the summer. She turns 21 next month and has never gotten her license and never really wanted it. Now, she is getting ready to be a senior in college, living off campus and needed a dependable car. When we arrived on the lot, this energetic gentleman ran up to us yelling high five. I point blank told him why we were there and what my finance capabilities were. We proceeded inside where we filled out the loan application, gave us bottled waters and twizzlers, and walked onto the lot to see what was in our price range. Thinking we found a Honda Civic, we test drove, my daughter was very excited, came inside, only to find out it had already been sold. All good though, because Tim looked like he had a light bulb go off inside his head and took us to the far back to show us a car that had not been put on lot yet. To say the least, my daughter had a fit because it was NC State red!!!!! The Toyota Camry Solara was perfect. Then this is where it got crazy because I had told Tim my budget. He kept going back and forth with us and Dan McColl(finance director) til we finally got it to our budget needs. I can't begin to tell you how awesome Tim and Dan were. I hate going to dealerships because you feel so attacked but this was not the case with Scott Clark Honda of Charlotte. I felt like I was the most important client there no matter what the amount was that we spent. Most salespersons want that 20k and up sale but not Tim, he helped us get what we could afford and was there every step of the way. He even called a couple of days later to see how our daughter was liking the car. Kudos to Timbo Black!!!!!!!!! Pam Pareja More

1) We made contact with Mr Hatfield via internet/email. He was quick to respond to our new Accord query. We let him know exactly what we were looking for, then set a time and date to check it out. We also He was quick to respond to our new Accord query. We let him know exactly what we were looking for, then set a time and date to check it out. We also agreed (within $250) on the price, and only had to discuss trade-in value. 2) We were prepared to sell our Odyssey on our own, but their offer was competitive, and also threw in a few extras to make up some of the difference between what we wanted and what they were giving. 3) Staff were eager to explain and accommodate. If we seemed confused or unsure, they listened to our concerns and further explained details, paperwork, car interior options, etc 4) We had two VERY hungry young children and they were tolerated/treated very well too. 5) By settling on price prior to getting there, I firmly believe we saved 30-60 min and possibly a 120 mile round-trip. Mr. Hatfield was the sole factor for this occurring. More

Steve was very responsive and genuine in my dealings with him. He was able to give me the color I was looking for even though that color was hard to get. He was able to give me better deal than the best dea him. He was able to give me the color I was looking for even though that color was hard to get. He was able to give me better deal than the best deal that I had received. More

The experience was absolutely divine and the employees were very kind and even offered us beverages. They made sure we were comfortable and had a good time. were very kind and even offered us beverages. They made sure we were comfortable and had a good time. More

TimBo was very helpful and patient, showing me a V4 Accord, V6 and V6 with Nav. He showed me all of the features in the Accord and provided me with a lot of useful information. Accord, V6 and V6 with Nav. He showed me all of the features in the Accord and provided me with a lot of useful information. More

My radio stopped working so when I pulled into the dealership, I asked the young man (Timbo Black) on the lot if he knew what was wrong with it. He asked me a few questions and found out that my batte dealership, I asked the young man (Timbo Black) on the lot if he knew what was wrong with it. He asked me a few questions and found out that my battery went dead the previous day and immediately showed me where the code was in the glove compartment for resetting it. He was friendly,super helpful and made sure that I understood and knew how to reset it If it happens again. I was back on the road and listening to my radio in a matter of minutes! I am extremely pleased with the service that I received and couldn't have asked for a better experience! Mack McCray More

Steve did a great job of being available when I needed him, but not being pushy or intrusive. I am probably not an easy sale in terms of strong-arming me to purchase on the spot and I appreciated that he him, but not being pushy or intrusive. I am probably not an easy sale in terms of strong-arming me to purchase on the spot and I appreciated that he understood and allowed me to come back to him when I was ready. He is professional and polite and I would highly recommend that others interested in a Honda work directly with him. More

It's Great to work with steve carlton.He gave us OTD price for couple of models in e-mail communication and saves our time.Steve cleared all my queries and responded to my e-mails.He is very friendly an price for couple of models in e-mail communication and saves our time.Steve cleared all my queries and responded to my e-mails.He is very friendly and really great asset for scott clark honda. More