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Scott Clark Honda
Charlotte, NC
1,438 Reviews
Thanks for taking a look at Scott Clark Honda in Charlotte, NC. Scott Clark Honda is proud to serve the entire Charlotte metro area and all of North Carolina with outstanding customer service and an excellent selection of new and used Hondas in addition to other used cars and trucks. We are located at 7025 East Independence Blvd, Charlotte, NC 28227, right next to the intersection of W.T. Harris Blvd and Independence Blvd.
Our customers come from all over North Carolina and South Carolina to be a part of the Scott Clark Honda experience in Charlotte. Our extremely knowledgeable staff can help you no matter what your situation or needs are. If you're looking for a new Honda Pilot in Charlotte, we can help you. If you're from Rock Hill and need service for your used Honda Accord, we can help you. Maybe you're from Gastonia and heard about Scott Clark Honda Charlotte's Civic Hybrids, come take a closer look and our staff can help give you the right information and guide you to a Honda that fits your needs
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,438 reviews
December 29, 2013
Scott Clark is simply the best. My purchase of the 2014 Honda Odyssey EXL yesterday was very smooth. The staff exceeded my expectations from the sales floor to the finance department. Terry Walton in Int Honda Odyssey EXL yesterday was very smooth. The staff exceeded my expectations from the sales floor to the finance department. Terry Walton in Internet Sales was very courteous and prompt in all communications before coming into the dealership. Unlike other dealers, I got the pleasure of actually meeting the staff who has been working with me over e-mail. Holly made sure that I had the details on the trade, gave me a wonderful test drive experience and showed me that she cared genuinely in getting the right van. John Green in finance made sure that I had all the information for the purchase and went through it in detail including staying late to make sure I had everything I needed to complete the sale. Again, best experience that I have ever had in buying a new car. Thank you Randy Threatt for such a great team and experience!!! Regards, Nathan More
by snakex2000
Employees Worked With
Terry Walton, Holly Elmaghri
December 16, 2013
We had a great experience at Scott Clark Honda. The salesperson Simon was very knowledgable and helpful and made our car buying experience a very good one! Not to mention it was his birthday and he was salesperson Simon was very knowledgable and helpful and made our car buying experience a very good one! Not to mention it was his birthday and he was helping us out instead of partying. This is the very first Honda dealership we visited and needless to say, we will surely be back when the time comes to buy another car :) ..keep up the great work! More
by SubhodeepMukherjee
Employees Worked With
Simon
December 08, 2013
I reached out to several Honda dealerships that were willing to do the majority of the sales process without spending virtually any time at the dealership and only one dealership in the area listened to willing to do the majority of the sales process without spending virtually any time at the dealership and only one dealership in the area listened to their customer and that was Tim Fox with Scott Clark Honda, Charlotte NC. More
by jbareviews
Employees Worked With
Tim Fox
December 06, 2013
The best car buying experience I ever had. Scott Ide and his team as well as everyone else I dealt with were the utmost professionals. Everyone was extremely friendly and fun. Role models of customer serv his team as well as everyone else I dealt with were the utmost professionals. Everyone was extremely friendly and fun. Role models of customer service. I would recommend highly! More
by happyhonda69
Employees Worked With
Scott Ide and Team
December 06, 2013
Terrible service department. Would never recommend my friends & family ever again. Bought cars from here & never was treated badly but the service department made me never want to come back. friends & family ever again. Bought cars from here & never was treated badly but the service department made me never want to come back. More
by Dj213
Employees Worked With
Louis
December 04, 2013
We purchased a fully loaded Sienna mini-van at an earlier time through Scott Clarks and really said we would never come back after having the Tire Service thrown back in our face and denying it after we paid time through Scott Clarks and really said we would never come back after having the Tire Service thrown back in our face and denying it after we paid so much for it. Why? Because we didn't 1 of oil changes through them. Just 1. And they were very rude about the whole thing. Yes I understand there are stipulations that are signed. But we didn't live close and only missed 1 oil change with them. Others were made there. What does an oil change have to do with needing new tires under their tire policy anyway? That being said,that was years ago. We are now looking for a car for our 15 year old son. I search on their 10k and under site. There are two cars that I am interested in. Those two cars and basically only those two cars of my interest, say EPrice: Call for price". So I take time to call and get to a salesman finally. I give that person the Stock #'s of the two in question. DL says that he would like to get a visual on the cars before giving me the price and could he give me a call back in twenty or more minutes. I let him know that I am in a big hurry and that I don't really care for sure that they are on the site I just want the given prices of those stock numbers to get an idea. Well he can't but says that he can if I give him ten minutes. I give him a number to reach me on even though I don't get a good feeling he is going to call me back. While waiting I am on the website and the Chat window comes up so I try that. I reach William. I let William know that I called in but I was told it would take some time to get me a price. So I asked William "If I give you a stock number can you get me a price quickly?". He said OF COURSE I CAN! I give him the stock numbers I am interested in. He then asks me for my phone number and email address. I let him know that I gave the other person my contact information and to be quite honest that at this early point in searching that I would prefer not continually getting calls from multiple people from the same lot. I am purely just interested in the given price of the two stock numbers. After that I can talk it over and make arrangements at a later time if I am still interested. Keep in mind I out a fully loaded Van from them already (even though they don't know this). After telling him I prefer not to give my information at this point he proceeds to tell me the following (Taken directly from his chat window and includes my response): visitor 5:01 p.m. i prefer not to have so many different people contacting me at such an early stage of looking visitor 5:02 p.m. i prefer to reach out myself william 5:03 p.m. Ok. Not a problem. The sales reps currently have their hands full. I will make sure that they get back to you within the next couple of hours because I know you need to start weighing your options. Is that okay? visitor 5:03 p.m. actually no :) visitor 5:04 p.m. i was just telling you at the start that i was in a hurry visitor 5:04 p.m. and you said you could assist me From that point on I nicely let him know I appreciated him contacting me on Chat but I wish the process was more useful. Of course... I never received a call from DL letting me know the price and William was less than helpful when I asked not to give my contact information. You may ask why I wouldn't just give it, well... I just started my search for a car for my son and I have already had calls from multiple lots during my business hours. Just days after and getting call after call from different lots. I gave it to one salesperson that doesn't return calls as promised. The other sales person won't even give me a price when he said he would. Not a manager negotiated price. Just a price. Scott Clark just can't win my service. I guess some one who has spent over 50k already with them and looking to buy another just isn't enough. Even after getting treated really badly when I did purchase a high priced vehicle. More
by brett.crane
Employees Worked With
DL and William (from the Chat site)
November 19, 2013
I HAD A GREAT EXPERIENCE PURCHASING MY NISSAN MAXIMA FROM SCOTT CLARK HONDA. TIM (CAR) FOX WAS VERY FRIENDLY AND EFFICIENT AND WENT OUT OF HIS WAY TO BE HELPFUL. I WOULD NOT HESITATE TO RECOMMEND THEIR SER SCOTT CLARK HONDA. TIM (CAR) FOX WAS VERY FRIENDLY AND EFFICIENT AND WENT OUT OF HIS WAY TO BE HELPFUL. I WOULD NOT HESITATE TO RECOMMEND THEIR SERVICES. More
by STEFBRUCE
Employees Worked With
TIM FOX
November 19, 2013
I typically take months, if not years, to purchase a new car, however Mr. Alstyne was so very informative and professional that I actually walked in for an oil change on my 09 Honda and walked out with a ne car, however Mr. Alstyne was so very informative and professional that I actually walked in for an oil change on my 09 Honda and walked out with a new Honda LX. People who know me know this never happens. Between his salesmanship and your product, I was convinced and am now the happy owner of another new Honda. Thank you! More
by kennapowell
Employees Worked With
Robert Van Alstyne
November 14, 2013
My experience with this dealership was very pleasant and favorable from the introduction of various employees, to the presentation and test drive of the new vehicle, to the closing of the sale. I dealt wit favorable from the introduction of various employees, to the presentation and test drive of the new vehicle, to the closing of the sale. I dealt with several individuals including Steve Beck, Internet Sales Manager, Rich Vantine, Sales Manager, JB Beckley, General Sales Manager, and Bobby, Sales Assistant, all of whom were very friendly and professional. I would recommend this dealership to anyone interested in purchasing a new or used vehicle. More
by terrellcrisco
Employees Worked With
JB Beckley, Rich Vantine, Steve Beck, Bobby
