Scott Clark Honda

Scammed me out of my money!!! My car would not start took it there for service and was told it was bad gas. They did not save the gas and I had the gas tested. It came back that th My car would not start took it there for service and was told it was bad gas. They did not save the gas and I had the gas tested. It came back that the gas was fine and this dealership charged me $693.39 when the parts were only $35.00. I also did not authorize them to fix it especially when it should have been figured out diagnostically!! I tried to speak to the manager and was not able to and then I called the corporate office and they basically told me that they stood by their service dept. Really without proof and I had proof. So nevertheless I will never go there again for anything and I have told people I know to not go there for anything. I want my money back because I feel I was scammed. Also contacted my lawyer because one way or another I will get my money back!! More

purchase honda pilot 2016 I purchase my Honda pilot 2016 with the helped of John Greene. He is very helpful and answer all my questions. he is very valuable to the customer ser I purchase my Honda pilot 2016 with the helped of John Greene. He is very helpful and answer all my questions. he is very valuable to the customer service. More

Disappointed. What's the point of making an appointment? #disappointed Made an appointment for the recall at 8 AM today. Got the car around 11:30 was told it was a 2 -2.5 hr timeframe. Alright I understand t #disappointed Made an appointment for the recall at 8 AM today. Got the car around 11:30 was told it was a 2 -2.5 hr timeframe. Alright I understand that and it's the week before a holiday so it's busy and crunch time...but it seemed like it was first come first serve and not sure if they went by the schedule.... Because the guy didn't seem to confirm it with me in the system....Also I could tell this guy was having a bad day. Brought up my concern at 11 am for wait time. Shocked by interaction as I was rudely dismissed. It was just a concern for time and it was just a conversation. I could tell this guys was upset but we're all human. It's just a conversation no need to be dismissive. He called me when ready "I paged you, called you and left a voicemail." "I told him I didn't hear the page and I'm in the lobby" I came out and showed him no voicemail. His response "I didn't call you then" and walked off. Didn't go over the report and found out on my own that I needed an alignment. Also paper work shows work order created at 10 AM... Not at 8 :( Hope this guy has a better day. I hope Scott Clark company genuinely takes this feedback as constructional training for your employees and a way to improve scheduling and turn around times....for your customers because I felt today you all didn't live up to your end of your motto to "Take care of the customer". More

My complaint mattered After reviewing this company on this website, I was contacted by Stuart Phelps and he went out of his way to make sure that both my parents and I were After reviewing this company on this website, I was contacted by Stuart Phelps and he went out of his way to make sure that both my parents and I were 100% satisfied. He apologized for the previous problems and proved to me that customer satisfaction is number one and he also went out of his way to make us, the customers, happy and satisfied. He built a relationship with me and his actions alone has earned my repeat business. Thank you for making a difference and showing me that customers do matter to your business! More

Great experience and great deal!!! I purchased a Honda odyssey and sales person Shane did a wonderful job in making my car buying experience very smooth and without any issues. Tony did I purchased a Honda odyssey and sales person Shane did a wonderful job in making my car buying experience very smooth and without any issues. Tony did a great job in explaining all the details clearly and patiently answer all my questions. I would recommend car buyers in this area not to miss visiting this dealership. More

Awesome experience with Mr. David Rucker!!! I needed to get out my old vehicle for financial reasons beyond my control. David Rucker put me in a newer vehicle along with great benefits. I am reb I needed to get out my old vehicle for financial reasons beyond my control. David Rucker put me in a newer vehicle along with great benefits. I am rebuilding my credit, the interest rate Mr. Rucker was able to do for me, is nothing but a miracle. I feel Blessed. More

Great Deal! I made a purchase of a Honda CR V and found the experience to be smooth and flawless! The staff were all very courteous and very professional, I woul I made a purchase of a Honda CR V and found the experience to be smooth and flawless! The staff were all very courteous and very professional, I would highly recommend you pay them a visit if you are looking for a new purchase! More

Happy Customer I purchased my first car from this dealership with David Rucker and when I can to trade it in I also worked with David Rucker, he took great care of m I purchased my first car from this dealership with David Rucker and when I can to trade it in I also worked with David Rucker, he took great care of me and made sure I got exactly what I wanted. I am very picky and hard to work with but that didn't bother David he helped me out anyway and made sure I was completely satisfied with my purchase. I am very pleased More