Scott Cadillac Chevrolet
Allentown, PA
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Courteous, Friendly, Customer Oriented Staff & Experience Rob Cohen was by far the best sales representative I have worked with. There was no pressure from Rob while we continued our search for a new vehicle Rob Cohen was by far the best sales representative I have worked with. There was no pressure from Rob while we continued our search for a new vehicle (looking at other cars at other dealers). Once we decided on a Traverse, Rob helped us find one with the options, features, and colors we wanted and made sure every step of the process was as smooth as possible. I would recommend Rob Cohen and Scott Chevrolet to anyone. More
My mom is so happy! Rob is an exceptional sales associate, and I can’t thank him enough for helping my 82-year-old mom find a car! She’s 4’11” and needed the perfect fit Rob is an exceptional sales associate, and I can’t thank him enough for helping my 82-year-old mom find a car! She’s 4’11” and needed the perfect fit so she could see out to drive safely, and Rob suggested the Trax. She is absolutely thrilled! Thanks so much, Rob! More
Outstanding, Friendly, Accomodating From the moment I communicated with Dawn on line to actually sitting down with my salesman, Matt Kolb the help and sales experience top shelf. The F From the moment I communicated with Dawn on line to actually sitting down with my salesman, Matt Kolb the help and sales experience top shelf. The Finance Manager, Eric could not have been nicer and together they made everything come together to a successful conclusion. I leased a 2019 Mazda CX5 More
Poor Customer Service Went to the dealership to get my vehicle worked on. Called up for an appointment and requested a loaner since I still had to work. The agent on the ph Went to the dealership to get my vehicle worked on. Called up for an appointment and requested a loaner since I still had to work. The agent on the phone said it wouldn't be a problem. Prior to my appointment I received an email confirming my appointment and it also stated that the customer requested a rental. Long story short, the representative Chris acted like their wasn't anything in the system since I didn't speak with him personally, and made it seem like my request wasn't going to be fulfilled. Considering it was my first interaction with the service department, it was pretty bad. Ironically, when I mentioned this experience to other Scott Chevy owners they were able to call out the representative by name as they had bad experiences as well. Needless to say I'll be looking for another dealership to take my business in the future, even though they were able to fix my vehicle's technical issue. I suggest others do the same until the customer service gets straightened out. More
Great and friendly service This is the best dealership I have ever dealt with. Our salesman was very knowledgeable. I would go back again. Thanks Bryan K for all your help! You This is the best dealership I have ever dealt with. Our salesman was very knowledgeable. I would go back again. Thanks Bryan K for all your help! You are very friendly and helpful! I would recommend this dealership to my friends More
Great salesman Salesman knew how to make a personal connection, to make sure my needs were met. Highly recommended. Very Impressed with the knowledge of electric v Salesman knew how to make a personal connection, to make sure my needs were met. Highly recommended. Very Impressed with the knowledge of electric vehicles More
Auto purchase Car was there as expected, no bait & switch. Helped expedite the buying process as I requested. Would buy from SCOTT again. Ed Hall was great. Car was there as expected, no bait & switch. Helped expedite the buying process as I requested. Would buy from SCOTT again. Ed Hall was great. More
Amazing car buying experience! We went into Scott's to test drive a new Tahoe, never expecting to drive away in one! An amazing car buying experience! Lynn, the sales manager, and We went into Scott's to test drive a new Tahoe, never expecting to drive away in one! An amazing car buying experience! Lynn, the sales manager, and the finance manager made the entire process seamless and enjoyable. I highly recommend this dealership to anyone looking for a vehicle! More
Great First Buying Experience Worked with Brian Mondschein and he was great! Very patient and let me drive multiple vehicles. I was very nervous to commit to a car being I had only Worked with Brian Mondschein and he was great! Very patient and let me drive multiple vehicles. I was very nervous to commit to a car being I had only leased in the past. Brian was very knowledgeable and answered all the questions I had. I eventually put a deposit on the car because I wanted a day to think and I really appreciate that I wasn’t pushed to feel a certain way. I was able to make my decision without feeling pressured. Same goes for the finance manager Zach he offered the services and warranties and I chose what was appropriate for myself without pressure. Overall I had a great experience here and I am glad I ended up with a great vehicle at a great price. More
Inept From top to bottom, this is a group of bumbling idiots. I will never take my car to this service dept again. This place is extremely overrated. From top to bottom, this is a group of bumbling idiots. I will never take my car to this service dept again. This place is extremely overrated. More