Schwan Buick GMC Cadillac

Excellent service Everyone was truly kind and informative. Every step of the way they explained in detail what was wrong with my car and what needed to be fixed at th Everyone was truly kind and informative. Every step of the way they explained in detail what was wrong with my car and what needed to be fixed at this point. I would recommend this dealership to anyone that needed help with their vehicle. More

Recalls Fast service, my appointment was on schedule. The service department had me fixed and on my way in no time at all. Can not ask for more than that. Fast service, my appointment was on schedule. The service department had me fixed and on my way in no time at all. Can not ask for more than that. More

Maintenance Service was performed in a timely manner and explained what would be done as well as any other necessary maintenance due at this time or in the future Service was performed in a timely manner and explained what would be done as well as any other necessary maintenance due at this time or in the future. More

Very busy Our salesman was too overwhelmed to finish his business with us. I think he was trying to get 3 deals done at the same time. We finally had to leave Our salesman was too overwhelmed to finish his business with us. I think he was trying to get 3 deals done at the same time. We finally had to leave without getting final instructions about Onstar, etc. I wasn't too pleased because he was supposed to follow up and he didn't even call after we left early! More

Always treated with respect and courtesy. Service is always top notch. I have always received the best care and professional quality service for any reason that I needed service. Well always c Service is always top notch. I have always received the best care and professional quality service for any reason that I needed service. Well always come back to Schwan More

Awesome service! Scott Senn is a wonderfully helpful person. He did a great job showing me the car offering information and answering my questions. I have recommended Scott Senn is a wonderfully helpful person. He did a great job showing me the car offering information and answering my questions. I have recommended him already to two friends looking for a vehicle. And I will continue to do so. He took time out of his day off to work me through the onstar registration and gave me great advice on how to program my older garage door opener for the car. What can I say? He's professional, friendly, knowledgable and thoughtful. More

Bad service from the sales and service department. We bought a used Suburban from Puklich Chevrolet about four years ago and was treated outstanding. When my wife was ready for a different car because We bought a used Suburban from Puklich Chevrolet about four years ago and was treated outstanding. When my wife was ready for a different car because I hit a deer with hers.....we started looking around and found one at Schwan's in Bismarck. Horrible Experience. I asked them to fix something that showed up 2 miles out of town. It was a whooping $150 they said no problem then billed me so I had to fight for a month with them to get it paid for. They swore that it wasn't leaking coolant but when we got home it needed head gaskets. wouldn't do anything. So when we wanted to buy another car we went back to Don at Puklich Chevrolet and he has bent over backwards to make it a worry free and Hassle free Deal so we bought a 2014 Chevy Camaro from them. Fixed things that he could have probably said no to because it was a used car, but he didn't. It was stuff that happened within a day or 2 of having it. I will never buy from another dealership as long as Don is at Puklich Chevrolet. Service and Parts department has also been nothing but professional and easy to deal with unlike the service department at Schwan's. I understand that it was a used car but when I brought the head gasket concern to them and they sat there and flat out lied about it being fine. that is just bad business and has cost them a recent sale and the one that we are going to make in the next year to replace the Impala that we bought from them. Head gaskets are not a cheap fix but after doing them out of my own pocket the Impala has been a great car. Only replacing because the wife wants a newer car with heated seats! I wish I knew about this site 2 years ago! More