Schumacher Volvo Cars of the Palm Beaches - Service Center

Devin, I am still shocked! ! Devin treated me as if I bought the car from that dealership.(most dealerships give people who bought from their establishment the best service even ! Devin treated me as if I bought the car from that dealership.(most dealerships give people who bought from their establishment the best service even with maintenance.) He was very professional, earned my trust and has a customer for life. I would like to mention I have ran dealerships up North and helped established some in Orlando. If you just moved to the area or you are not happy with your service; call Devin! Oh by the way this is my first Volvo and Devin gave me the same treatment as I am accustomed to at my Jaguar/Land Rover dealership, More

I am new to the area and was extremely pleased to encounter such professionals at Schumacher Volvo of Palm Beach. As a former military man, I value knowledge, precision, and courtesy, and I experien encounter such professionals at Schumacher Volvo of Palm Beach. As a former military man, I value knowledge, precision, and courtesy, and I experienced that and more from your service team and others with whom I interacted. Devin in particular stood out as extremely knowledgeable and courteous. He went above and beyond what I was expecting. He took the time to answer all of my technical questions about my new XC90, and through his professionalism, was an excellent ambassador for the dealership and the Volvo brand. Thank you so much Devin for your time and effort. It was certainly appreciated. More

Devin is a great service rep. Always going above and beyond to help his customers. Always going above and beyond to help his customers. More

Very friendly and helpful during entire process! Devin kept me well informed through a frustrating time and gave me restored my confidence as well my trust in the dealership. Thank you! Devin kept me well informed through a frustrating time and gave me restored my confidence as well my trust in the dealership. Thank you! More

They have a recall on my 2022 Volvo XC60. I called on March 3 and said I wanted the Valet service, a charge of $40, and an appointment for April 5 at 10 am to pick up my car. I got an email o I called on March 3 and said I wanted the Valet service, a charge of $40, and an appointment for April 5 at 10 am to pick up my car. I got an email on March 30 that I had an appointment to bring my car to the dealership on April 5 at 10 am. I called and left a message and Alex called me the next morning saying they could not do Valet service and I had to bring my car to the dealership, but it would probably not take long for them to check out the recall problem. I said I would not be coming on April 5 and would take care off it another time. I have since gotten another email about my appointment. Though Alex was nice I fine this to be poor service More

I was greeted by Christian and remade some choices to service my vehicle. the car was ready by mid morning and I was directed to a sales manager who assisted me with some of the features of this very sma service my vehicle. the car was ready by mid morning and I was directed to a sales manager who assisted me with some of the features of this very smart car that I was not utilizing. The car had been washed and vacuumed and I received information from the parts manager on Volvo products for maintaining the inside leather. Thank you for the pleasant encounter. Michael Kahn More

I am very Happy with work and peformance Erick provided to my S60. Thank you again Erick Rivera for your great service. to my S60. Thank you again Erick Rivera for your great service. More

Have a third leased Volvo and my service agent, Erick Rivera, has become a trusted advisor who recently made handling a badly damaged tire seamless with a flatbed transfer, included other services needed Rivera, has become a trusted advisor who recently made handling a badly damaged tire seamless with a flatbed transfer, included other services needed and sent Uber to pick me up when finished. Always a pleasure, Erick! More

Very professional handling of my service needs. Devin is a dedicated professional, sets the right expectations and communicates with you all throughout the process. a dedicated professional, sets the right expectations and communicates with you all throughout the process. More

I don't give bad reviews often but WOW. This dealership, specifically their service department, has real issues. I called to have the ac repaired on my lease. On the phone, the rep told me to bring it in wi specifically their service department, has real issues. I called to have the ac repaired on my lease. On the phone, the rep told me to bring it in without an appointment since this is a emergency. When I arrived, the service writer asked why I was there without an appointment. He then tells me it's too cold to work on the AC and he's short an ac tech. He also told me they do not have loaner vehicles. When I said wow and that this was unacceptable, he turned and walked away. He left me sitting there for about 10 minutes and when I went back to ask where we stood, he said he walked away because I cursed at him. That simply isn't true. After ignoring me for a while, he says "we're done and walks away again. This dealership is incredibly disorganized and unprofessional. DO NOT TAKE YOUR CAR THERE. Go to Gunther in Delray where they actually care about their customers. More