Schumacher Volvo Cars of the Palm Beaches - Service Center

Devin is a great service rep. Always going above and beyond to help his customers. Always going above and beyond to help his customers. More

Very friendly and helpful during entire process! Devin kept me well informed through a frustrating time and gave me restored my confidence as well my trust in the dealership. Thank you! Devin kept me well informed through a frustrating time and gave me restored my confidence as well my trust in the dealership. Thank you! More

They have a recall on my 2022 Volvo XC60. I called on March 3 and said I wanted the Valet service, a charge of $40, and an appointment for April 5 at 10 am to pick up my car. I got an email o I called on March 3 and said I wanted the Valet service, a charge of $40, and an appointment for April 5 at 10 am to pick up my car. I got an email on March 30 that I had an appointment to bring my car to the dealership on April 5 at 10 am. I called and left a message and Alex called me the next morning saying they could not do Valet service and I had to bring my car to the dealership, but it would probably not take long for them to check out the recall problem. I said I would not be coming on April 5 and would take care off it another time. I have since gotten another email about my appointment. Though Alex was nice I fine this to be poor service More

I was greeted by Christian and remade some choices to service my vehicle. the car was ready by mid morning and I was directed to a sales manager who assisted me with some of the features of this very sma service my vehicle. the car was ready by mid morning and I was directed to a sales manager who assisted me with some of the features of this very smart car that I was not utilizing. The car had been washed and vacuumed and I received information from the parts manager on Volvo products for maintaining the inside leather. Thank you for the pleasant encounter. Michael Kahn More

I am very Happy with work and peformance Erick provided to my S60. Thank you again Erick Rivera for your great service. to my S60. Thank you again Erick Rivera for your great service. More

Have a third leased Volvo and my service agent, Erick Rivera, has become a trusted advisor who recently made handling a badly damaged tire seamless with a flatbed transfer, included other services needed Rivera, has become a trusted advisor who recently made handling a badly damaged tire seamless with a flatbed transfer, included other services needed and sent Uber to pick me up when finished. Always a pleasure, Erick! More

Very professional handling of my service needs. Devin is a dedicated professional, sets the right expectations and communicates with you all throughout the process. a dedicated professional, sets the right expectations and communicates with you all throughout the process. More

I don't give bad reviews often but WOW. This dealership, specifically their service department, has real issues. I called to have the ac repaired on my lease. On the phone, the rep told me to bring it in wi specifically their service department, has real issues. I called to have the ac repaired on my lease. On the phone, the rep told me to bring it in without an appointment since this is a emergency. When I arrived, the service writer asked why I was there without an appointment. He then tells me it's too cold to work on the AC and he's short an ac tech. He also told me they do not have loaner vehicles. When I said wow and that this was unacceptable, he turned and walked away. He left me sitting there for about 10 minutes and when I went back to ask where we stood, he said he walked away because I cursed at him. That simply isn't true. After ignoring me for a while, he says "we're done and walks away again. This dealership is incredibly disorganized and unprofessional. DO NOT TAKE YOUR CAR THERE. Go to Gunther in Delray where they actually care about their customers. More

I always get excellent service at Volvo of the Palm Beaches. My service advisor, Christian Pineda, has been a very honest and reliable resource for keeping my vehicle at top notch condition. Kudos also Beaches. My service advisor, Christian Pineda, has been a very honest and reliable resource for keeping my vehicle at top notch condition. Kudos also to Erick Rivera, who is the service advisor for my wife. I highly recommend both Christian and Erick at Volvo of the Palm Beaches More

Erick Rivera always makes my Volvo issues easy to handle. Excellent service advisor! Great service over all. Quick accommodate with the service. Excellent service advisor! Great service over all. Quick accommodate with the service. More