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Schumacher Volvo Cars of the Palm Beaches - Service Center
West Palm Beach, FL
275 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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275 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center
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April 25, 2020
The efficient service that I received from Erik Rivera was exceptional beyond words. Erik was not only professional, knowledgeable, courteous and respectful, service was quick. Linda Marrocco was exceptional beyond words. Erik was not only professional, knowledgeable, courteous and respectful, service was quick. Linda Marrocco More
by Mar,Linda
Employees Worked With
Erik Rivera and Carolyn (car transporter)
April 23, 2020
Pleasant Service Recall Experience I took my Volvo XC 40 to the dealership regarding a service recall. Upon arrival, I was greeted by the service advisor, Eric Riviera. He immediately k I took my Volvo XC 40 to the dealership regarding a service recall. Upon arrival, I was greeted by the service advisor, Eric Riviera. He immediately knew what needed to be done to repair my vehicle. The wait time was convenient and he constantly communicated with me regarding the update of the job. He was pleasant and courteous and acted very professionally.  Overall, my experience was pleasant. Much kudos to Mr. Riviera for his excellent customer service. More
by Bido97
Employees Worked With
Erick Riviera, Tony Bermudez, Joel Capaz
April 22, 2020
Excellent service performance on my vehicle. Service Rep Darwin Perez explain the length of time for the service repair and had a car ready for my transportation home. Darwin Perez explain the length of time for the service repair and had a car ready for my transportation home. More
by HorneO87
Employees Worked With
Darwin Perez
April 18, 2020
Erick is very professional and always takes care of us in a timely manner. He goes above and beyond to make sure we are satisfied. It is always a pleasure to see him. a timely manner. He goes above and beyond to make sure we are satisfied. It is always a pleasure to see him. More
by aandm190@yahoo.com
Employees Worked With
Erick Rivera
April 10, 2020
Schumacher service department is excellent.I work with Schumacher service department is excellent. I work with the same service agent Chris every time . Scheduling an appointment is a breeze and whenever Schumacher service department is excellent. I work with the same service agent Chris every time . Scheduling an appointment is a breeze and whenever I need a loaner car they always accommodate me. John G More
by John G
Employees Worked With
April 01, 2020
Chris is exceptional Chris usually handles my service issues and if every business had a clone of him, the world would be a better place. Can't say enough good things abou Chris usually handles my service issues and if every business had a clone of him, the world would be a better place. Can't say enough good things about him. More
by Fpoe
March 25, 2020
Christian was super christian in the service department was excellent on getting the car in when needed, doing it quickly and great at identifying potential future proble christian in the service department was excellent on getting the car in when needed, doing it quickly and great at identifying potential future problems and dealing with them now. Thanks so much! More
by peaches
March 24, 2020
Timely Service and More Was in for regular scheduled maintenance (10,000 mile) Alex and the service crew noticed a small leak from a screw in my front tire, they were able to Was in for regular scheduled maintenance (10,000 mile) Alex and the service crew noticed a small leak from a screw in my front tire, they were able to patch it and still delivered the completed tasks in the original promised time! Alex also reached out to Volvo for a warranty issue with my wife's key and was able to get that done within 2 days! More
by Harreveld
Employees Worked With
Alex, Joel Capaz, Darwin Perez
February 20, 2020
From my first entry to being handed back my keys I have consistently witness a highly organized staff, in all it’s sub-divisions, practice efficiency of motion and time. Yet all this demonstrated labor rel consistently witness a highly organized staff, in all it’s sub-divisions, practice efficiency of motion and time. Yet all this demonstrated labor related skill is second to the vastly superior interpersonal communication skills that inspire confidence and appreciation for the sincere level of kindness I have received at EVERY visit to this remarkably well run business More
by timmccarthy111
Employees Worked With
Alex Servedio, Matt Needle, and particularly the last red bearded service assistant we visited with on Feb 18th
February 19, 2020
Volvo service Chris arranged for my XC60 software update and checked to make sure the car performed after the installation. He is professional and courteous, he wou Chris arranged for my XC60 software update and checked to make sure the car performed after the installation. He is professional and courteous, he would come into the lounge and give service updates. He then arranged for a complimentary wash and my SUV looked better than when I came in. I will always use this Dealership and I have told my friends the same. Thank you. More
by Fliteykat@aol.coml
Employees Worked With
