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Schumacher Volvo Cars of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
275 Reviews

275 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

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April 22, 2021

I can always count on Erick in the service department to provide extremely courteous and knowledgeable service backed by his years of Volvo experience. After bringing in my XC90 for service (second leased X More

by Marsha
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
Apr 23, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Marsha, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 22, 2021

I received truly exceptional service from Christian yesterday in the service dept. He understood my needs better than I did. I had been scammed from other service centers and he made my car safe again More

by stefloi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 15, 2021

My wife and I are retired administrators of companies we created or firms in which we managed in excess of 1000 staff. Together we have managed tens of thousands for more that 70 years combined. WE MANAGE W More

by timmccarthy111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Servedio and Eric
Apr 19, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Tim, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

April 08, 2021

As always I received exceptional service from Chris Pineda and the Palm Beach Volvo team. They promptly checked the car, diagnosed the problem and reported back to me. It was ready for me to pick up, f More

by Steve in Jupiter, FL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Steve, thank you for leaving us such a wonderful review. We are thrilled that you had great experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 31, 2021

Excellent service always. Alex our service manager is always great and takes care of us quickly when our xc90 needs serviced. Friendly staff and very clean dealership. More

by cathyparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 31, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words Cathy. We really appreciate you taking the time out to share your experience with us.

March 31, 2021

This dealership runs like a well oiled machine. From the moment I entrust my car into their care, until I take it back, it’s a worry-free experience. My service writer, Erick, keeps in touch throughout, e More

by westy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick in Service
Apr 01, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Westy, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

February 10, 2021

Elliott is GREAT !The best salesman...No push No Pull..easy to deal with Chris is GREAT ! Very considerate... understands the need of the car owner More

by Major110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi, Major110. These words go a long way, it motivates us to work even harder, thank you for the review!

February 10, 2021

My service advisor Christian was great very helpful and informative he took his time to explain to me all the details and made sure I was happy. More

by Home Health
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you

January 27, 2021

Darwin (Service) at Schumacher Volvo Cars of the Palm Beaches always provides respectful, courteous, and thorough service. He fully explains anything that my car needs and I think Schumacher is lucky to More

by audslp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Perez
November 06, 2020

I went in for a yearly service of my Volvo. I was promptly met by a rep. who contacted my service advisor, Erick. Erick had all my paperwork ready and forwarded the car to the service Dept. After a s More

by Bido97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Riviera
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