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Schumacher Volvo Cars of the Palm Beaches - Service Center

West Palm Beach, FL

4.9
272 Reviews

272 Reviews of Schumacher Volvo Cars of the Palm Beaches - Service Center

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April 08, 2021

As always I received exceptional service from Chris Pineda and the Palm Beach Volvo team. They promptly checked the car, diagnosed the problem and reported back to me. It was ready for me to pick up, f More

by Steve in Jupiter, FL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Steve, thank you for leaving us such a wonderful review. We are thrilled that you had great experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

March 31, 2021

Excellent service always. Alex our service manager is always great and takes care of us quickly when our xc90 needs serviced. Friendly staff and very clean dealership. More

by cathyparker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 31, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you so much for your kind words Cathy. We really appreciate you taking the time out to share your experience with us.

March 31, 2021

This dealership runs like a well oiled machine. From the moment I entrust my car into their care, until I take it back, it’s a worry-free experience. My service writer, Erick, keeps in touch throughout, e More

by westy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick in Service
Apr 01, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hello Westy, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

February 10, 2021

My service advisor Christian was great very helpful and informative he took his time to explain to me all the details and made sure I was happy. More

by Home Health
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you

February 10, 2021

Elliott is GREAT !The best salesman...No push No Pull..easy to deal with Chris is GREAT ! Very considerate... understands the need of the car owner More

by Major110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Schumacher Volvo Cars of the Palm Beaches responded

Hi, Major110. These words go a long way, it motivates us to work even harder, thank you for the review!

January 27, 2021

Darwin (Service) at Schumacher Volvo Cars of the Palm Beaches always provides respectful, courteous, and thorough service. He fully explains anything that my car needs and I think Schumacher is lucky to More

by audslp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwin Perez
November 06, 2020

I went in for a yearly service of my Volvo. I was promptly met by a rep. who contacted my service advisor, Erick. Erick had all my paperwork ready and forwarded the car to the service Dept. After a s More

by Bido97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick Riviera
November 01, 2020

Great attention and service, as alwaysFriendliness and Great attention and service, as always Friendliness and attention to detail, the service was made really quickly. All the times I brought my car More

by Rudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darwin Perez
October 31, 2020

Erick has done an excellent job every time I need to get a service check. Service Dept leaders like Erick make all the difference. I will be returning again to Schumacher Volvo in the future. More

by Jack T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
October 30, 2020

Erick in the Service Dept was quite helpful. After calling about poor and very squeaky brakes on my new XC90 SUV he quickly reconnected at the onset of the following week to coordinate a valet pick of More

by T. M. Camel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick
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