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Schumacher Volkswagen of West Palm Beach - Service Center
West Palm Beach, FL
134 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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134 Reviews of Schumacher Volkswagen of West Palm Beach - Service Center
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February 15, 2021
All staff members were positive and professional that I interacted with. Keep up the good work! I will be scheduling my next service appointment when prompted. interacted with. Keep up the good work! I will be scheduling my next service appointment when prompted. More
by jep7310
Employees Worked With
Tyler Hill
February 12, 2021
Cudos to Tyler at Schumacher Volkswagen of WPB. I was in and out in an hour, Tyler was very knowledgebale and courteous. He informed me of another problem that needed attention and I had that fixed as well. and out in an hour, Tyler was very knowledgebale and courteous. He informed me of another problem that needed attention and I had that fixed as well. I am well Please with Schumacher VW More
by karlamills14730
Employees Worked With
Tyler
February 06, 2021
Courteous and competent. Service was delivered in a timely manner. Waiting area was clean and comfortable. Salesperson was helpful in identifying new models. Will definitely consider new purchase timely manner. Waiting area was clean and comfortable. Salesperson was helpful in identifying new models. Will definitely consider new purchase More
by Jpdens
Employees Worked With
Gian Giraldo
January 27, 2021
Very friendly and attentive staff, very clean and safe environment practices during this pandemic, quick turn around time on service, great coffee while you wait, no complaints. environment practices during this pandemic, quick turn around time on service, great coffee while you wait, no complaints. More
by gjohnson
Employees Worked With
Tyler , Maggie Burke
January 08, 2021
Charlie Brown was so helpful with any and all of my experience with VW. He’s the best salesman there!! Although, I do think that VW needs to step up with their service a little. If anyone is making ap experience with VW. He’s the best salesman there!! Although, I do think that VW needs to step up with their service a little. If anyone is making appointments to have an oil change.... or for anything in service, they should be in and out of the dealership as quickly as possible. I got there at 1:05pm and my car was brought up to the front around 2:45pm. If customers are calling in advanced to schedule an appointment, we should be in and out or as quickly as possible. I know this also has happened in the past where I came in to bring my neighbors car for an oil change and I waited for 2 hours. If anything customers shouldn’t be waiting for more than an hour to get an oil change. Just saying... More
by Chenry
Employees Worked With
Charlie Brown
December 13, 2020
Donna was amazing!! She is very personable and went out of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! More
by bcd11111
Employees Worked With
December 09, 2020
Wonderful experience. Ovik is courteous, professional, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, very professional. More
by Lisa
Employees Worked With
November 18, 2020
Tyler was very professional and helpful, although he couldn't help me with the renewal of my service contract. I still don't know who to talk to about this. The service department was prompt and efficie couldn't help me with the renewal of my service contract. I still don't know who to talk to about this. The service department was prompt and efficient. The waiting area was adequately spacious and sanitary, an important feature for seniors. More
by maudpc
Employees Worked With
Tyler
October 31, 2020
Customer service and the Service Department ( Jay) always provide excellent service. I would recommend anyone who is servicing there vehicle to ask for Jay. Your in great hands. Thanks for the excellent serv provide excellent service. I would recommend anyone who is servicing there vehicle to ask for Jay. Your in great hands. Thanks for the excellent service Jay and his team. More
by Dagreat
Employees Worked With
Jay Hersey
September 15, 2020
I believe they try their best to resolve the problem. And Jay Hersey is always accomodating. Prices seem to be quite high, however I haven’t done comparisons but I think I should. Jay Hersey is always accomodating. Prices seem to be quite high, however I haven’t done comparisons but I think I should. More
by Dana
Employees Worked With
Jay Hersey
