Schumacher Volkswagen of West Palm Beach - Service Center

When I moved to Florida I searched for a dealership that could service my Volkswagen. I have always used dealerships to service my vehicles. I ended up choosing Schumacher because of the way they treated me could service my Volkswagen. I have always used dealerships to service my vehicles. I ended up choosing Schumacher because of the way they treated me on the phone when I called with a dead battery issue. They got me in quickly, installed a new battery at a very competitive price and at my request also performed the 30000 mile servicing. They have been terrific on all subsequent contacts including taking care of replacing my key fob batteries at no charge.The initial Service Advisor that I dealt with left and his replacement has been equally as competent and accommodating. That doesn't happen by accident. That's a result of excellent training by ownership. Schumacher owns about a dozen dealerships and my guess is that they are all run with comparable outstanding customer service. It's nice to know that you can have peace of mind when it comes to the folks that take care of your vehicle. More

Shumacker and Volkswagen auto repair and parts service has been very efficient and curtious. Always explaining the required steps to complete the repair. has been very efficient and curtious. Always explaining the required steps to complete the repair. More

He is so Rude and Unprofessional I agree with many of these comments . A family that can’t be trusted at all. I can go on and on. these comments . A family that can’t be trusted at all. I can go on and on. More

Luis has always taken great care of me. Great asset to the dealership. The best! Great asset to the dealership. The best! More

Yes I am very happy and satisfied with the experience and work Luis was able explain to me was wrong with my car 🚙 and fixing he was very nice 👍 thank you work Luis was able explain to me was wrong with my car 🚙 and fixing he was very nice 👍 thank you More

Had a major failure of the fuel system. After drop off had a great experience with my Service advisor Ovik. He always keeps me informed and updated about the progress with the car. Great Jo After drop off had a great experience with my Service advisor Ovik. He always keeps me informed and updated about the progress with the car. Great JoB More

Always get great services, Ovik is the best in the service department. Very please with the services service department. Very please with the services More

Great service by Donna and team in W Palm Beach, they were able to identify my issue and have me on my way quickly. were able to identify my issue and have me on my way quickly. More

Luis and Ovik were my Service Advisors. They listened, were very professional, attentive, and timely. They listened, were very professional, attentive, and timely. More

My appointment was for next day and they accommodated me the same day. Jay the service advisor was top notch professional. the same day. Jay the service advisor was top notch professional. More