Schumacher Volkswagen of West Palm Beach - Service Center

Rachel was FANTASTIC. I had to come in due to an airbag recall that I was dreading. I don't like going to dealerships, or really handling anything 'offline'. She made this I had to come in due to an airbag recall that I was dreading. I don't like going to dealerships, or really handling anything 'offline'. She made this so smooth and easy and I did not have to worry about a thing! If I was guaranteed to receive your service or similar I would have no problem setting something up for all my needs. The overall dop off and pick up was smooth, and there was someone waiting to help those who had pulled into the service line, who were overall confused about the process. 10/10 More

Schumacher Volkswagen provides great customer service , especially when Ovik is there. No complaints when I take my Golf GTI for servicing. especially when Ovik is there. No complaints when I take my Golf GTI for servicing. More

Rich and his team were great in completing our service. Thank you once again for your great service and even cleaning our car. Thank you once again for your great service and even cleaning our car. More

I have always had my vehicles serviced by a dealership. Upon moving to southern Florida I took the time to research for the best VW dealership in the area. I decided on Schumacher VW of West Palm Beach and Upon moving to southern Florida I took the time to research for the best VW dealership in the area. I decided on Schumacher VW of West Palm Beach and have been more than satisfied with their service which over the years has included a number of different folks. Most recently I have dealt with Paul Jones who was extremely helpful in getting me in and out of the service department in a timely and professional manner. He was great to work with and is just one more example of the high standards that Schumacher VW of West Palm Beach continues to expect from its employees. More

Came in for a Routine Oil Change etc. Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions an Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions and addressed my concerns. Paul is an Assest to VW...I hope I can work with him again. More

very grateful for the customer services I received from the service person Rachel gave me exceptional service. very satisfactory with the speed and kindness. the service person Rachel gave me exceptional service. very satisfactory with the speed and kindness. More

Rachael, the service rep was very friendly and helpful. She even helped me with my phone. She even helped me with my phone. More

Ocik Kob was very professional and trustworthy as he explained all services needed based on the age of my vehicle. explained all services needed based on the age of my vehicle. More

Very professional, very knowledgeable, very personable,. ....the place was super clean, even the restroom.....Price for service was fair and all was done promptly and to my satisfaction.....they even washed ....the place was super clean, even the restroom.....Price for service was fair and all was done promptly and to my satisfaction.....they even washed my car without asking... More

The service was excellent. Everyone was greatly. Best service ever. Will be back in November for my oil change. Everyone was greatly. Best service ever. Will be back in November for my oil change. More