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Schumacher Volkswagen of West Palm Beach - Service Center

West Palm Beach, FL

4.7
130 Reviews
Call Service Center (844) 801-2189

130 Reviews of Schumacher Volkswagen of West Palm Beach - Service Center

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January 31, 2025

Came in for a Routine Oil Change etc. Paul Jones was the Service Advisor that I was fortunate to work with. He was professional, courteous, knowledgeable and answered all my questions an More

by jocudnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Jones
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December 06, 2024

very grateful for the customer services I received from the service person Rachel gave me exceptional service. very satisfactory with the speed and kindness. More

by marthamendoza560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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Dec 12, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to offer your great 5-star rating and review. We take great pride in repairing and servicing your vehicle. Please let us know if you should require anything, we are here to assist you.

November 22, 2024

Rachael, the service rep was very friendly and helpful. She even helped me with my phone. More

by janiceev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachael, service rep
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Nov 25, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Hello Janice, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

November 18, 2024

Ocik Kob was very professional and trustworthy as he explained all services needed based on the age of my vehicle. More

by omi820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ovick Kogosov
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

November 14, 2024

Very professional, very knowledgeable, very personable,. ....the place was super clean, even the restroom.....Price for service was fair and all was done promptly and to my satisfaction.....they even washed More

by stephensinger43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESS
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Nov 15, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

May 15, 2024

The service was excellent. Everyone was greatly. Best service ever. Will be back in November for my oil change. More

by Matticerenee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jess was my service advisor
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May 16, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

May 09, 2024

I've been very satisfied with this dealership from day one..would refer others an returnmyself! More

by dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ovick Kogosov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

March 19, 2024

Regular customer, I was assaulted by a driver in the drop off area, dealership didn't do anything, this is very unsafe. Occurred March 19th 2024 at 8:50 am Schumacher Volkswagen, West Palm Beach.​ More

by Gerry Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Skoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Gerry, we are sorry to hear about your experience, but we thank you for sharing this with us. We care, and we want to make this better. Please contact our Customer Experience Management team directly at 561-253-6733.

March 09, 2024

Schumacher service, in all areas, has been superior since purchasing my Altas a year ago. Volkswagen makes a great automobile. In fact, we purchased a new Arion a couple of months ago. Schumacher makes eve More

by billcollins9103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Skoda
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ Mahmoud
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Mar 13, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

February 24, 2024

Michael Fox helped to get my Car Serviced in an extremely timely manner! Thank you! More

by jocudnik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael S Fox
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Feb 26, 2024 -

Schumacher Volkswagen of West Palm Beach responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again soon.

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