Schumacher Volkswagen of West Palm Beach

On leaving work late on Sun. evening I noted a light on the dash board was on. checking the service manual found it was the check engine light, also noted a wrench symbol that said service. On Mon. a.m. I the dash board was on. checking the service manual found it was the check engine light, also noted a wrench symbol that said service. On Mon. a.m. I called the service department to inquire as to whether it was safe to drive as I was going away for a few days. I spoke with a gentleman named Pat and he advised I bring the car in for a check before I went away. On arriving at Schumacher I met Drew who stated there was no one there by the name of Pat, that there was a Pat at Northlake. I informed him I really didn't want to drive to Northlake he stated he could help and would get me in for service at Okeechobee but that it would be several hours. As I was headed out on a mini vacation I didn't really want to wait several hours and asked if there was a rental car available. He stated that as my car was under warranty they would give me a loaner, which was awesome. He stated he would call me Tues and let me know what they found. He called as promised and stated my car wouldn't be ready until Thurs as they had to order the part that was defective. He actually called late Wed. and said the car was ready, I was still out of town and informed him I probably couldn't get my car till Sat. which he said was not a problem. I actually picked it up Thurs. am, good as new and with a fresh wash. Drew was very pleasant to work with and the service was great. Thanks More

Dear Sir, I was seen even earlier than my appt schedule.... Tyler handled my paper work quickly and was able to get me a shuddle ride to my office so that I was not late for work. I enjoyed that schedule.... Tyler handled my paper work quickly and was able to get me a shuddle ride to my office so that I was not late for work. I enjoyed that fact that they even cleaned my car... I felt like it was brand new ! Thank you ! More

I was treated very well by the service adviser with the work being completed in a short amount of time. I had the car aligned with the work being completed within an hour and the car was washed and vacuum work being completed in a short amount of time. I had the car aligned with the work being completed within an hour and the car was washed and vacuumed on top of it. I would recommend Schumacher to others for service on their VW. More

Thank you! We had a very easy purchase of our new Jetta SportWagen. Our Sales Representative was great, very knowledgeable, and worked with us to get us the best deal. The process was made simple and only SportWagen. Our Sales Representative was great, very knowledgeable, and worked with us to get us the best deal. The process was made simple and only took a few hours from start to finish, which I appreciated during a busy day. I would definitely recommend Schumacher Volkswagen as a dealership. More

It is not very often to find the kind of professionalism I experienced at Schumacher Volkswagen. As a consumer and asking for help to purchase a VW this sales department was the best I have ever experienced I experienced at Schumacher Volkswagen. As a consumer and asking for help to purchase a VW this sales department was the best I have ever experienced in my life. They were kind, attentive and made me comfortable in a stressful situation.They were polite,respectful and very courteous.I sincerely recommend this sales department. More

Everyone in the dealership was Very friendly and knowledgeable. They Got me in and out quickly. The waiting area is nice and comfortable and large enough for everyone. Brought my iPad so I could knowledgeable. They Got me in and out quickly. The waiting area is nice and comfortable and large enough for everyone. Brought my iPad so I could do some work while I waited. Mr. Presley, my service rep, is always very accommodating and helpful. I would highly recommend him to anyone. More

Troy was very patient with us. He remained professional and friendly throughout the entire buying process and we ended up with exactly what we wanted. and friendly throughout the entire buying process and we ended up with exactly what we wanted. More

Everything went exceptionally smoothly. Our salesman, Bobby Marulli, was wonderful. Our new VW is superb. We are very happy with the salesman, the dealership & the car! Happy New Year to ALL! Bobby Marulli, was wonderful. Our new VW is superb. We are very happy with the salesman, the dealership & the car! Happy New Year to ALL! More

A very good experience. I wanted to lease and Mike was extremely helpful explaining the different models. He programmed the Bluetooth for me and made sure I was comfortable. extremely helpful explaining the different models. He programmed the Bluetooth for me and made sure I was comfortable. More

Drew Swaby great service manager very friendly and helpful. Nice and clean dealership as well. Mostly waiting time is about 45mins to 1hour when your car is being serviced that's a beautiful thing you helpful. Nice and clean dealership as well. Mostly waiting time is about 45mins to 1hour when your car is being serviced that's a beautiful thing you don't have to wait to long. Overall great dealership to be at. More