Schumacher Volkswagen of West Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Everything went exceptionally smoothly. Our salesman, Bobby Marulli, was wonderful. Our new VW is superb. We are very happy with the salesman, the dealership & the car! Happy New Year to ALL! Bobby Marulli, was wonderful. Our new VW is superb. We are very happy with the salesman, the dealership & the car! Happy New Year to ALL! More
A very good experience. I wanted to lease and Mike was extremely helpful explaining the different models. He programmed the Bluetooth for me and made sure I was comfortable. extremely helpful explaining the different models. He programmed the Bluetooth for me and made sure I was comfortable. More
Drew Swaby great service manager very friendly and helpful. Nice and clean dealership as well. Mostly waiting time is about 45mins to 1hour when your car is being serviced that's a beautiful thing you helpful. Nice and clean dealership as well. Mostly waiting time is about 45mins to 1hour when your car is being serviced that's a beautiful thing you don't have to wait to long. Overall great dealership to be at. More
my experience at Schumacher Volkswagen was amazing they were knowledgeable and freindly, and they took the time to to help me and answer all my questions. were knowledgeable and freindly, and they took the time to to help me and answer all my questions. More
I had 2 problems with my '09 Volkswagen CC. I needed 2 parts. One part, they had in stock. The 2nd part, they had to order. They told me to bring the car back to them at 10 AM the next day and that it w 2 parts. One part, they had in stock. The 2nd part, they had to order. They told me to bring the car back to them at 10 AM the next day and that it would be ready between 12-1 PM. At 12:30 PM, they called me to say that the car is fixed, vacuum and washed and that the price would be about $130 less then what they quoted me. The whole staff at the dealership was very friendly. I wish the dealerships up north, where I live, would be half as good as they are here in West Palm Beach. I would highly recommend this dealership. I was very impressed. More
Myself and my family have been loyal customers. I usually go to the Northlake store and have had great service by all. Drew was great to work with and if need be I will be back to him again. Thank usually go to the Northlake store and have had great service by all. Drew was great to work with and if need be I will be back to him again. Thanks again for the great treatment when I come in. More
This is the fourth vehicle that I have leased from Schumacher and each experience has been great. Donna Skoda is a terrific sales person who truly understands her clients and does a super job. Additi Schumacher and each experience has been great. Donna Skoda is a terrific sales person who truly understands her clients and does a super job. Additionally, my daughter and one of my co-workers have recently purchased VW's from Schumacher and are very happy. My company also has a Schumacher vehicle that is critical to our non-profit organization. More
Very pleasant experience. The service rep also informed me that I did not need an oil change until 10K miles, which I was unaware of until then. Note: The "Dealer Rater" rewiew website has some 'glitche me that I did not need an oil change until 10K miles, which I was unaware of until then. Note: The "Dealer Rater" rewiew website has some 'glitches', whereby if a field is missed and the user must then fill it, the screen refresh (after the prompt alerting the user to the missed fields) then eliminates some previously filled, fields. (Like 'password', password confirmation' fields and the 'vehicle brand serviced' dropdown.) The website should also warn that an account must be established, otherwise all the rating and comment fields are erased if one attempts to establish an account afterwards. All of these glitches are very annoying. More
This was the third car purchase with this dealership, there were no games played. they worked very hard to get deal done where I wanted my payments and I dont have the best credit in the world. Lawrence there were no games played. they worked very hard to get deal done where I wanted my payments and I dont have the best credit in the world. Lawrence was very nice and and straight forward if he didnt know the answer instead of guessing he asked someone. Finance agent was also straight forward and no games played. The car was cleaned well and lawrence went over the waranty and all the features of the vehicle. Few negatives there was no manual or second key so they did order that for us, also unable to produce a tag system was not working, very bad weather. I was suprised that the vehicle was not given to us with a full tank of gas that has never been done before when I have bought other vehicles. I was very happy when I left the dealership. Thank you. Tom Clinger. More
Very pleasant experience from assistance, to length of wait. I plan on going back in the future! I'm new to the area so it's good to have a dealership where I can get the sort of service I've become accus wait. I plan on going back in the future! I'm new to the area so it's good to have a dealership where I can get the sort of service I've become accustomed to. More