Schumacher Volkswagen of West Palm Beach

Excellent customer service Mr. Ochoa was very professional and helpful with the purchase of our car. He assisted in taking care of a few pending issues and we were very happy w Mr. Ochoa was very professional and helpful with the purchase of our car. He assisted in taking care of a few pending issues and we were very happy with the service. More

Best custumer service ever! I'm an international student, and i knew it's not going to be easy to get a car in the US without a social securty number, but i got to the right plac I'm an international student, and i knew it's not going to be easy to get a car in the US without a social securty number, but i got to the right place! Amazing team, especially Alex, who helped me with every step, and made this purches easier. It was an unusual experience. I didn't think that there were such nice peaple left in the world, that wants to help you! More

Great customer service and very efficient! My experience with Alejandro was amazing! The process was very fast and he displayed spectacular customer service! I went in just to inquire regarding My experience with Alejandro was amazing! The process was very fast and he displayed spectacular customer service! I went in just to inquire regarding the car and returned the following week with all of my required documents. Unbeknownst to me, I shockingly drove out of the dealership that exact day with my brand new car!! He made the process very easy and stress-free. I highly recommend Mr Ochoa! More

Amazing experience with Donna and other staff It was easy setting up an appointment and all of my issues were addressed in under a few hours. Donna was thorough with her explanations throughout th It was easy setting up an appointment and all of my issues were addressed in under a few hours. Donna was thorough with her explanations throughout the time my car was in and called every hour to update me. It was so efficient and detailed that all my decisions were easy to make. She made the appointment headache free and I had no issues. I will always ask for her when I go back because she is extremely friendly, knowledgeable, and professional and I highly recommend her. Thanks Donna and also the techs that worked on my CC. My issues were not super straightforward and they made them so simple to fix! More

5 Star Purchase Experience I stopped to view a used SUV that I saw online and upon arrival met Alex, who was immediately helpful! I knew right away the car I came in to see was I stopped to view a used SUV that I saw online and upon arrival met Alex, who was immediately helpful! I knew right away the car I came in to see was not "the one" and Alex was honest with me, actually encouraging me not to purchase that car! Can you believe, a car salesman who tells you a car on his lot is not the right fit for you?! After hearing what I was looking for, he showed me a 2017 Jetta that was exactly what I was looking for and I ended up buying it. He was honest and knowledgeable every step of the way, , and addressing each and every concern I had about the vehicle. I then worked with in the finance department who was super friendly and helpful. He was able to beat the interest rate offered by my bank and helped me through the process of getting an extended warranty. I absolutely love my new car, I feel I got a good deal AND I got treated like a king throughout the process - what a great experience! More

Great stress free experience Seth was wonderful with everything! I went in originally wanting a Jetta as I believed it would be more in my price range and left with a Passat which Seth was wonderful with everything! I went in originally wanting a Jetta as I believed it would be more in my price range and left with a Passat which was even better. I don't feel like I got taken advantage of and he was awesome with negotiating a deal that fit my needs. He was friendly and knowledgeable and not pushy. I'm in love with my new car and highly recommend Seth! More

DEALER CUSTOMER SERVICE THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD. THE SALESMAN, ALEX OCHOA, WAS VERY ACCOMMODATING AND HELPFUL BEFORE AND AFTER THE SALE. I'VE RECOMMEND THE BEST CAR BUYING EXPERIENCE I'VE EVER HAD. THE SALESMAN, ALEX OCHOA, WAS VERY ACCOMMODATING AND HELPFUL BEFORE AND AFTER THE SALE. I'VE RECOMMENDED SCHUMACHER VOLKSWAGEN TO FRIENDS AND CO-WORKERS. THE SCHUMACHER NAME, TO ME, REFLECTS QUALITY AND PROFESSIONALISM. More

Great Car Buying Experience I got exactly what I wanted with out having the haggle or hassle. Seth was very professional and had my best interests in mind throughout entire trans I got exactly what I wanted with out having the haggle or hassle. Seth was very professional and had my best interests in mind throughout entire transaction! Told him exactly what I wanted and he delivered and exceeded my expectations! Would highly recommend him to anyone looking to buy a car! More

Great Salesman! Seth was great! We are on vacation and our car broke down. We decided to look at other options. He was sympathize to our situation, a good listener an Seth was great! We are on vacation and our car broke down. We decided to look at other options. He was sympathize to our situation, a good listener and helped us find a vehicle at a great value in our budget. He also has an awesome sense of humor which is the icing on the cake. I recommend working with him! More

Best car buying experience Seth and Matt were fast and got me the best deal. Super friendly sales team that does not waste your time and will get you the car you are looking for Seth and Matt were fast and got me the best deal. Super friendly sales team that does not waste your time and will get you the car you are looking for. More