Schumacher Volkswagen of West Palm Beach

Amazing purchase experience I contacted about 3 dealerships and explained my situation and job and that I didn't have time to waste going in there to negotiate. I simply told him I contacted about 3 dealerships and explained my situation and job and that I didn't have time to waste going in there to negotiate. I simply told him my time frame, what I wanted to our base the car for, that I had a trade in, this is what I wanted to pay monthly and he made that happen and promised me an under 1 hour sign and drive paper work appointment which happened. After I drove off I had a few simple issues with the car which he was so nice and cooperative and prompt with fixing the issues. I would refer him out any day and definitely use him again! Thank you so much scott!!!! More

Jetta Everything was quick and easy. Process took 30 minutes to have the car ready to go. Thanks Scott..I will come back for more. Thanks. Everything was quick and easy. Process took 30 minutes to have the car ready to go. Thanks Scott..I will come back for more. Thanks. More

New Passat This was by far the easiest and hassle free car buying experience I ever had. Got the exact car I wanted without having to go back and forth to work This was by far the easiest and hassle free car buying experience I ever had. Got the exact car I wanted without having to go back and forth to work out the price I wanted. More

Amazing! I came into Volkswagen today to look at the Atlas as my potential new vehicle since my family is expanding and I am with child. Scott walked me throug I came into Volkswagen today to look at the Atlas as my potential new vehicle since my family is expanding and I am with child. Scott walked me through my options, allowed me to make me to make my own decisions and took the time to explain everything to me. He worked FOR me and today I bought an Atlas!! I couldn’t be happier. This isn’t my first car, but this is my first great car experience. Thanks Scott!! More

Professional, quick and easy Scott went above and beyond expectations, would recommend contacting Scott without hesitation-you won't be disappointed. Overall experience witch Schu Scott went above and beyond expectations, would recommend contacting Scott without hesitation-you won't be disappointed. Overall experience witch Schumacher Volkswagen dealership was extremely pleasant. More

Scott Kimelman is the BEST! This is my 3rd lease with VW and Scott K. made it the best experience thus far. I got exactly what I wanted, I didn't deal with any drama or run aroun This is my 3rd lease with VW and Scott K. made it the best experience thus far. I got exactly what I wanted, I didn't deal with any drama or run around. If you decide to visit the WPB VW location, I highly suggest you ask for Scott as he will make it the most smooth, professional experience! More

WARNING! GO TO ANY OTHER DEALER avoid Schumacher dealers at any cost! They've called and harassed me at least 10 times to trade in 2015 Passat for a newer one and get "a better deal", but sadly not only my paym any cost! They've called and harassed me at least 10 times to trade in 2015 Passat for a newer one and get "a better deal", but sadly not only my payments are Higher! But a few weeks later they've returned my trade without giving me any credit or discount as the falsely promised. Now, i am stuck an extra car, and and extra payments, an extra insurance without any alternatives. This is unfair and unjust! This kind of snaky and fishy behavior must be stop once for all. I was ridiculed and insulted by their managers " Kent McClure and Sal del Greco" and their shady sales crew "Richard Gardner". Before the sale I was called SIR, now " whenever I called to get a status they asked me "what do you want"? I am totally disgusted by this company bad customer services and I am demanding for the President CHUCK SCHUMACHER to investigate and resolve this matter as soon as possible, first by apologizing for these abuses and mistreatment from their staff and by giving me the full credit that I was promised without any trickery. (Not a penny more, not a penny less) PS: I don't need another car, but just give me my credit or discount for my trade for as promised! More

Great Service This dealer offered a great service and willingness to negotiate the best price for the client. I would absolutely recommend this dealer to any client This dealer offered a great service and willingness to negotiate the best price for the client. I would absolutely recommend this dealer to any client. It was a great experience, I am decided to continue having VW in the future. More

Jetta I normally do not fill out reviews, but the customer service Ted provided me was pristine. Ted was very pleasant to work with as well as understanding I normally do not fill out reviews, but the customer service Ted provided me was pristine. Ted was very pleasant to work with as well as understanding when it came to sticking within my price range. Ted even took his time to show me the ins and outs of my newly purchased car, even though it was closing time. I HIGHLY recommend Ted! My only complaint was the unprofessionalism when it came time to sign my lease paperwork with the financial manager. I felt super rushed, granted it was closing time (Sunday @5pm), but still! I would completely understand if I was wandering aimlessly around the dealership wasting time. This was not the case, as a "buying" customer I should have deserved more respect from this particular individual. Especially since I had to drive to the dealership the following day to resign/initial paperwork because he (not Ted) did it incorrectly. The resigning could have been completely prevented if he hadn't been rushing me in the first place. I appear to be young, but every customer should be treated the same whether they are leasing a Jetta or buying a Maserati! Luckily, Ted's exceptional customer service has made up for the careless mistakes made by others. More

Positive sxperience I found my salesman, Scott, to be informative and helpful. He did not try to pressure me into anything, As a senior citizen on a limited budget, finan I found my salesman, Scott, to be informative and helpful. He did not try to pressure me into anything, As a senior citizen on a limited budget, financial terms were very important. Scott, and the dealership was very understanding and helpful while discussing finances and I was able to favorable terms for my lease. Everyone is so nice, it seems a shame I'll only have to visit service once a year!. More