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Schumacher Volkswagen of West Palm Beach
West Palm Beach, FL
836 Reviews
"Come Join The Family" here at Schumacher Volkswagen of West Palm Beach. We want to thank you for taking the time to review us and the services we provide. Schumacher Automotive has been around for over 50 years in the Palm Beaches, and we're proud to have a very longstanding relationship with the community. We service West Palm Beach, Wellington, Stuart, Jupiter, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of Volkswagen cars we offer, both new and Certified Pre-Owned. Whether it's the stunning Jetta, class-leading Tiguan or commanding Atlas, we're sure to have what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 836 reviews
May 19, 2019
Professional and Honest I've found the professionalism and honesty of the delership refreshing. As straight to the point and up front of an experience as I've ever had at a c I've found the professionalism and honesty of the delership refreshing. As straight to the point and up front of an experience as I've ever had at a car dealership. Andre was funny and personable and my girlfriend( who is leasing the car, a 2019 Jetta and turning in her 2016) as well as I thought that we were receiving a great deal. More
by ESolares
May 18, 2019
Dreams came true Andre was very personable and friendly. He was very dedicated to helping me and my family find a good deal on a safe car. Also, I thought the holding Andre was very personable and friendly. He was very dedicated to helping me and my family find a good deal on a safe car. Also, I thought the holding of doors was a nice touch on the whole experience. More
by Jules97
May 18, 2019
Daughters first car Very enjoyable experience. Our salesman was attentive to my daughters situation and helped us select a safe car with excellent value. Thank you Andre Very enjoyable experience. Our salesman was attentive to my daughters situation and helped us select a safe car with excellent value. Thank you Andre Samson! More
by Jfernsel1
May 18, 2019
Excellent Andre was top notch! Patient with us and extremely helpful in finding our daughter her first car. I would recommend him to anyone looking for a VW. Andre was top notch! Patient with us and extremely helpful in finding our daughter her first car. I would recommend him to anyone looking for a VW. More
by Dorothy F.
May 16, 2019
Easy, seamless, and enjoyable! Yesterday, My husband and I had the pleasure of leasing the new Atlas. We had met Todd Moore about two months ago at the dealership and he took the ti Yesterday, My husband and I had the pleasure of leasing the new Atlas. We had met Todd Moore about two months ago at the dealership and he took the time to go over all of our options but we weren’t ready to commit. Not once was he frustrated or did we feel rushed out when we told him we weren’t ready. When we stopped in yesterday - with even more questions, he was so patient and kind. Todd again explained all of our options and helped us rule out what we didn’t want. He is very knowledgeable about the Volkswagen product and acts as your personal cheerleader through our the whole process. We couldn’t be happier with our decision and we are so thankful we got to work with Todd through out the whole process! I would highly recommend test driving the sle and going through Todd Moore if you want the perfect suv and easiest car buying experience! So happy to be a part of the Volkswagen family. More
by Allison561
Employees Worked With
Todd Moore
May 15, 2019
Great Andre Samson is awesome!! Helped me lease my new VW Tiguan. He helped me get my payments to a price that works great with my family and I and I am bey Andre Samson is awesome!! Helped me lease my new VW Tiguan. He helped me get my payments to a price that works great with my family and I and I am beyond excited! More
by Gpapa3
Employees Worked With
Andre Samson
May 15, 2019
Amazing experience Nice environment with hospitable team members wanting to meet our needs without pressure. We felt our representative was truly sincere regarding wha Nice environment with hospitable team members wanting to meet our needs without pressure. We felt our representative was truly sincere regarding what we were looking for. Thanks Todd! More
by k.stafford
Employees Worked With
Todd Moore, DAVID BRIGGS
May 13, 2019
Finance Representatice "Trained" to try to scam buyers While the salesman, Loyd, was professional and did his job fairly honest, the finance representative (Peter from Volvo) surly trashed the Schumacher's While the salesman, Loyd, was professional and did his job fairly honest, the finance representative (Peter from Volvo) surly trashed the Schumacher's reputation with his effort to scam the customers. A Classic scam that typically you would expect from low-end car dealerships. Gave us an inflated monthly payment, then he offered us that he would try to lowering the monthly payment if we buy other insurances, like the GAP. When I tried to pull my Iphone to verify the monthly payment calculation, he then said, as expected, "oops, I forgot to deduct your $2000 down payment from my calculation", and still dripped it to a number that is inflated (from $309/mon to $294). And continued to push for trying to sell us a long list of insurances. After I got the exact monthly payment on my Iphone, then he came up with the matching and correct number ($275/mon)... He does that scam probably because he is encouraged by the dealership management. He is bringing them more profit of course. I'm disappointed, but not surprised.. Dealership and well known to have nothing to do with dealing honestly, ethically and with integrity.. If they do deal honestly, they will not make money.... from the Schumacher prospective... Peter the scammer gets high marks. I did not buy ANY of of the long list of all the useless insurances from Peter. More
by Zada
Employees Worked With
Peter from Finance (Volvo)
May 12, 2019
I love my Volkswagen Atlas ! I’ve had my Volkswagen Atlas for almost a week now and I love it. Todd was amazing. He answered any and every that we had. I was blown away by how he I’ve had my Volkswagen Atlas for almost a week now and I love it. Todd was amazing. He answered any and every that we had. I was blown away by how he knew everything about the car and the fact that he took the time to show us every feature the car has to offer down to what each button in the car does! He definitely goes above and beyond for his customers!! He made our car buying experience incredibly easy. More
by Jac42395*
Employees Worked With
Todd Moore
May 11, 2019
Great service Very good people, knowledgeable and courteous. Great experience. Todd Moore worked hard to get the car that we want. Thank you very much. Great job. Very good people, knowledgeable and courteous. Great experience. Todd Moore worked hard to get the car that we want. Thank you very much. Great job. More
by Nick
Employees Worked With
Todd Moore
