Schumacher Volkswagen of West Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy and stress free The whole process was very transparent, easy and stress free. Ingot the exact car I wanted and enjoyed the process. Great people to work with The whole process was very transparent, easy and stress free. Ingot the exact car I wanted and enjoyed the process. Great people to work with More
AMAZING INCREDIBLE SERVICE!! Amanda Patrick in service went above & beyond for me giving me a brand new Tiguan loaner to drive while my car issues were being diagnosed. I found he Amanda Patrick in service went above & beyond for me giving me a brand new Tiguan loaner to drive while my car issues were being diagnosed. I found her very knowledgeable about VW's. She asked me for permission to drive my car 10 miles to look for all the possible problem areas. I was nervous about the many potential issues she could find & the price of labor + parts... BUT I felt she was so honest when she came up with the lowest priced, most simple diagnosis imaginable... and she even looked for coupons for me to apply to my bill! SO GRATEFUL! In addition she was also MORE than generous with me regarding my bill for the overall repairs completed! I feel so lucky. I am so grateful to both Amanda & Schumacher ONCE AGAIN for their honest + trustworthy Diagnostics & Top notch service. Now that my car has been repaired by the BEST... I am now driving with such confidence.. AND on a BUDGET price. Schumacher has honestly been so fair and generous with me it's unbelievable. More
Great Service This review is for the Service Department, especially Jay. He was very polite, attentive, and helpful and went above and beyond to make me feel better This review is for the Service Department, especially Jay. He was very polite, attentive, and helpful and went above and beyond to make me feel better. I was very stressful because my car was recalled for a couple of days, and I didn't have any other car. First, he made sure that the shuttle van took me to work and second, as soon as he had a loaner available, he called me to let me know that I could pick it up. In addition, he explained everything regarding what was happening with the car to me in a clear and concise way. Thanks, Jay! Another person I would like to mention is the shuttle van's driver. He was very very nice not only to me, but also to the other two people who were in the car. Thanks! More
Great experience as usual Been a customer of dealership for 10 years. Always good experience. Looking to trade in today, and Andre was awesome and went over everything with me Been a customer of dealership for 10 years. Always good experience. Looking to trade in today, and Andre was awesome and went over everything with me thoroughly. Very personable guy. Would def recommend him to anyone. Thank you. More
Excellent Todd was amazing with helping me and my daughter buy her second car. He was so nice to her and paper work took less than 30 min. If I ever need anothe Todd was amazing with helping me and my daughter buy her second car. He was so nice to her and paper work took less than 30 min. If I ever need another cat, which I will bc I have another teenager who will be driving soon I will be contacting him. Never has the buying process been so NON stressful. More
Great Dealership!!! Love Schumacher VW West Palm! The staff is great, and Andre Samson was the one who helped me find my perfect car and get the best deal. I liked how fr Love Schumacher VW West Palm! The staff is great, and Andre Samson was the one who helped me find my perfect car and get the best deal. I liked how from start to finish they were never pushy compared to other dealerships i have been to. I felt really comfortable, and i am definitely coming here again in the future. It is quite a drive from where i live to get here, but it is completely worth it! More
Great service We loved the fact that the sales consultant (Andre Samson) treated us great and was not pushy. We were able to drive different vehicles, and when we a We loved the fact that the sales consultant (Andre Samson) treated us great and was not pushy. We were able to drive different vehicles, and when we asked questions he was always willing to answer and was knowledgeable. Thank you!!!!! More
Best customer services from Amos Alincy @ Schumacher Volkswa I went to so many Dealerships from Miami to Orlando, I know I am not easy to please but I went to Schumacher so many times before it the past but this I went to so many Dealerships from Miami to Orlando, I know I am not easy to please but I went to Schumacher so many times before it the past but this time I met Amos Alincy because of him I had no choice but to come back to him and I will come back for another one for my wife. I’m super happy. More
Lots of waiting and then fast business for a few minutes We made several trips to the dealership before we saw the car. The first time, we didn’t know that it wasn’t normally on site. The second time, it had We made several trips to the dealership before we saw the car. The first time, we didn’t know that it wasn’t normally on site. The second time, it had been damaged by another driver and wasn’t ready for viewing. This was very frustrating. I think we should have been called and told that the car was damaged so that we wouldn’t have wasted the trip to the dealership. They knew we were coming. Since we were already there, we insisted on seeing it and it really wasn’t ready, it was damaged and dirty. The dealer rep that we had dealt with had left for some emergency, and the other employees were swamped with customers. We did not get good attention. Andre was always nice and polite on the phone but we didn’t meet him until the third visit to the dealership. The car still wasn’t ready. More
Excellent service. Todd is an excellent sales person. Best one I have ever dealt with. He is very knowledgeable and works for your best interest. Quick fast service. Wo Todd is an excellent sales person. Best one I have ever dealt with. He is very knowledgeable and works for your best interest. Quick fast service. Would highly recommend More