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Schumacher Volkswagen of West Palm Beach
West Palm Beach, FL
859 Reviews
"Come Join The Family" here at Schumacher Volkswagen of West Palm Beach. We want to thank you for taking the time to review us and the services we provide. Schumacher Automotive has been around for over 50 years in the Palm Beaches, and we're proud to have a very longstanding relationship with the community. We service West Palm Beach, Wellington, Stuart, Jupiter, Delray Beach, Boca Raton and the surrounding areas here in South Florida. Our solid commitment to our customers is exemplified by our extensive selection of Volkswagen cars we offer, both new and Certified Pre-Owned. Whether it's the stunning Jetta, class-leading Tiguan or commanding Atlas, we're sure to have what you're looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 859 reviews
February 15, 2021
All staff members were positive and professional that I interacted with. Keep up the good work! I will be scheduling my next service appointment when prompted. interacted with. Keep up the good work! I will be scheduling my next service appointment when prompted. More
by jep7310
Employees Worked With
Tyler Hill
February 12, 2021
Cudos to Tyler at Schumacher Volkswagen of WPB. I was in and out in an hour, Tyler was very knowledgebale and courteous. He informed me of another problem that needed attention and I had that fixed as well. and out in an hour, Tyler was very knowledgebale and courteous. He informed me of another problem that needed attention and I had that fixed as well. I am well Please with Schumacher VW More
by karlamills14730
Employees Worked With
Tyler
February 06, 2021
Courteous and competent. Service was delivered in a timely manner. Waiting area was clean and comfortable. Salesperson was helpful in identifying new models. Will definitely consider new purchase timely manner. Waiting area was clean and comfortable. Salesperson was helpful in identifying new models. Will definitely consider new purchase More
by Jpdens
Employees Worked With
Gian Giraldo
January 27, 2021
Very friendly and attentive staff, very clean and safe environment practices during this pandemic, quick turn around time on service, great coffee while you wait, no complaints. environment practices during this pandemic, quick turn around time on service, great coffee while you wait, no complaints. More
by gjohnson
Employees Worked With
Tyler , Maggie Burke
January 08, 2021
Charlie Brown was so helpful with any and all of my experience with VW. He’s the best salesman there!! Although, I do think that VW needs to step up with their service a little. If anyone is making ap experience with VW. He’s the best salesman there!! Although, I do think that VW needs to step up with their service a little. If anyone is making appointments to have an oil change.... or for anything in service, they should be in and out of the dealership as quickly as possible. I got there at 1:05pm and my car was brought up to the front around 2:45pm. If customers are calling in advanced to schedule an appointment, we should be in and out or as quickly as possible. I know this also has happened in the past where I came in to bring my neighbors car for an oil change and I waited for 2 hours. If anything customers shouldn’t be waiting for more than an hour to get an oil change. Just saying... More
by Chenry
Employees Worked With
Charlie Brown
December 30, 2020
Jay listened to all my concerns without interruption and asked pertinent questions that made my concerns clearer to him. He even went out to the que line prior to the car being sent into the shop and explai asked pertinent questions that made my concerns clearer to him. He even went out to the que line prior to the car being sent into the shop and explained what I was doing wrong and It did not need a repair on one of my concerns this visit. Nice overall experience More
by retired in nj
Employees Worked With
Jay Hersey
December 27, 2020
Gezer Ivan Garcia was a pleasure to work with. He was extremely thorough from start to finish. Overall my experience was excellent because of him. extremely thorough from start to finish. Overall my experience was excellent because of him. More
by Leah
Employees Worked With
Gezer Ivan Garcia
December 17, 2020
Todd was great. He made my purchase super quick and easy. He did not pressure me to come in immediately for an appointment when I first inquired and he answered all my questions via email prior to coming in. He did not pressure me to come in immediately for an appointment when I first inquired and he answered all my questions via email prior to coming in. Chris in finance was great as well, took his time and explained everything to me! More
by bray4990
Employees Worked With
Todd Moore, Chris Bennett
December 13, 2020
Donna was amazing!! She is very personable and went out of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! of her way to get me into a loaner vehicle. Definitely helps Volkswagen in their high ratings for customer service experience. Will be back again! More
by bcd11111
Employees Worked With
December 09, 2020
Wonderful experience. Ovik is courteous, professional, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, and knowledgeable. This dealership is a pleasure to visit for quality service with fair pricing on my car. The service area is clean, cool and safe, very professional. More
by Lisa
Employees Worked With
