Schumacher Volkswagen Lake Park - Service Center

ALWAYS THE BEST!!!!!!!! Mr. Casey my service adviser is simply the best - no other way to say it - he is always professional, courteous, mindful of your time and keeps you up Mr. Casey my service adviser is simply the best - no other way to say it - he is always professional, courteous, mindful of your time and keeps you up to date on vehicle progress - I love Schumacher but in reality I come back to the place because of Mr. Casey - he is the pinnacle of excellence in service delivery - well done! More

Excellent 30K Mile review! Cyndy saw me immediately, got the car into service and got it through the service quickly. My vehicle was serviced in a timely manner and was washed! Cyndy saw me immediately, got the car into service and got it through the service quickly. My vehicle was serviced in a timely manner and was washed! I was very happy with the service! More

Great Service Department I really appreciate that the work is done correctly - the first time. I also like that you can make service appointments online. It makes bringing my I really appreciate that the work is done correctly - the first time. I also like that you can make service appointments online. It makes bringing my Volkswagen CC in for routine maintenance a breeze. More

Awesome My convertible was stuck open. When I called Jim ? service manager to tell him my concern in towing the car, he got his greatest Mechanic, Mark and hi My convertible was stuck open. When I called Jim ? service manager to tell him my concern in towing the car, he got his greatest Mechanic, Mark and his associates and they CAME TO MY HOUSE. Thank you so much. After 3 trips and more help they got the top down so we could transport the car. Great job More

Happy customer once again Starting out my schedule onlficted with several dates i ha set up for service on my vehicle. Cindi was always willing to work ith me and not once did Starting out my schedule onlficted with several dates i ha set up for service on my vehicle. Cindi was always willing to work ith me and not once did she get frustrated. Once my car wa in she took care of everything in a timely manner and actually got me the car back sooner than promised. Cindi represents what every empoyee of any ompany should strive to be. I cannt thank her enogh for her continued professional service with that nice personal touch. More

Professional Service at a Reasonable Price We purchased our VW Rabbit new in July 2009 from Schumacher and have used Schumacher service it. We are always happy when we drive up and see that Cin We purchased our VW Rabbit new in July 2009 from Schumacher and have used Schumacher service it. We are always happy when we drive up and see that Cindi is there to assist us. She is courteous, knowledgeable and professional. She not only makes sure the job is done right the first time, but also alerts us as to what may be needed in future visits. More

VW experience Service at Schumacher Volkswagen was good and personnel was very helpfull. My mayor issue has been with the car itself. With 5 year and 66000 miles I Service at Schumacher Volkswagen was good and personnel was very helpfull. My mayor issue has been with the car itself. With 5 year and 66000 miles I have had problems with an Air sensor, the right door locking mechanism, and last but not least, the ABS hydraulic unit. None of which has been cheap. This contradicts the so called German engineering of DAS AUTO that VW advertises so much. Frankly I will think twice before buying another VW again. More

overall satisfaction Nice reception and exceptional service.They were ready for me and he kept me informed of the progress. This was my first visit to the VW service aisle Nice reception and exceptional service.They were ready for me and he kept me informed of the progress. This was my first visit to the VW service aisle and I returned to this dealer due to Nelson, if not I would have gone back to Gunther..that's all Thanks! More

Patrick Casey was great! After a negative customer service experience with another tech, Patrick saved my overall experience with Schumaker. He is customer focused, informed a After a negative customer service experience with another tech, Patrick saved my overall experience with Schumaker. He is customer focused, informed and overall a pleasure to have as a service technician. Many thanks go to him for repairing the negative experience with the other tech. More

Kerri Christensen I'm very satisfied! I did have to come back twice for same problem but this time it was corrected and I'm very happy! I'm very satisfied! I did have to come back twice for same problem but this time it was corrected and I'm very happy! More