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Schumacher Volkswagen Lake Park - Service Center

Lake Park, FL

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144 Reviews

144 Reviews of Schumacher Volkswagen Lake Park - Service Center

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September 02, 2023

My dealer Troy McGhee was amazing! He did everything so we could have an exceptional experience. More

by Ladyjungleg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy McGhee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Schumacher Volkswagen Lake Park responded

Hello and thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

August 11, 2022

Pleasant, knowledgeable and helpful advisers, good communication and timely phonecalls with promised time for car pickup. More

by smeebride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi
Aug 17, 2022 -

Schumacher Volkswagen Lake Park responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

July 08, 2022

Just went in for service yesterday and had the best experience with Wilson. This will be my go to place for my VW moving forward. After years of bad customer service at another dealership in Delray, so More

by Atlas_mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson
Jul 08, 2022 -

Schumacher Volkswagen Lake Park responded

Thank you so much for your kind words, Atlas Mom. We really appreciate you taking the time out to share your experience with us.

May 01, 2022

The job was done correctly and fast and Wilson was professional and kind thank you More

by Tmaslamani
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Solari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Liantonio, Robert Nanz, Dave Stadelman
May 03, 2022 -

Schumacher Volkswagen Lake Park responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

April 22, 2022

What a pleasurable customer experience! Cyndi was very straight forward on the work to be completed on our Jetta. She was very transparent and communicated throughout the entire transacti More

by Bobcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Cicioni, Jim Liantonio
Apr 22, 2022 -

Schumacher Volkswagen Lake Park responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

April 13, 2022

My battery is going dead unexpectedly I got to the dealership and assistance from Wilson yelp take care of the matter quickly and professionally they got me a ride home so I could sit in my house for More

by Stephen Donahue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson
Apr 13, 2022 -

Schumacher Volkswagen Lake Park responded

Hi Stephen. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

March 01, 2022

I took my Atlas in for a general service and a minor repair. As usual the VW service advisor, Wilson, was friendly, knowledgeable and efficient. The work was done while I waited and I sent off with a More

by need2retire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor Wilson
Mar 02, 2022 -

Schumacher Volkswagen Lake Park responded

Thank you so much for your kind word. We really appreciate you taking the time out to share your experience with us. See you next time!

February 17, 2022

Cyndi was fantastic. I have never owned a car from this dealership or brand previously, and am highly satisfied by Cyndi's responsiveness, attentiveness and efficiency. T More

by gator1gw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cyndi
Feb 17, 2022 -

Schumacher Volkswagen Lake Park responded

Hello Gator1gw, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

January 05, 2022

Above and Beyond EXCELLENT SERVICE. They are ALL THAT and a bag of spicy chips! More

by msestee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Service Adv NorthLake VW LkPark
Jan 06, 2022 -

Schumacher Volkswagen Lake Park responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

Jan 06, 2022 -

msestee responded

To Be Continued :)

January 02, 2022

Excellent service! Wilson Lubertine, my service advisor is patient, and always ready to assist me with any of my concerns regarding my vehicle. More

by Allison Tappin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Lubertine
Jan 05, 2022 -

Schumacher Volkswagen Lake Park responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

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