Schumacher Volkswagen Lake Park

Servicing I was able to get my appointment the day after I called. I waited in the lobby for about 1 hour and my job was completed. I was able to get my appointment the day after I called. I waited in the lobby for about 1 hour and my job was completed. More

Wonderful service I am writing this to commend Cindy on her consistently excellent service. The appointment time was per scheduled, and the required service was done p I am writing this to commend Cindy on her consistently excellent service. The appointment time was per scheduled, and the required service was done promptly and efficiently. More

Cindi C. I found Cindi to be very pleasant, polite and professional. She is a credit to the company. Great job and thanks, Cindi, I highly recommend Cindi an I found Cindi to be very pleasant, polite and professional. She is a credit to the company. Great job and thanks, Cindi, I highly recommend Cindi and Schumacher. More

Purchase Experience = Great! After-Market Install = Poor. Jon made the purchase experience a pleasure. He was polite & knowledgeable. Still have issues with after-market install of Sound/Nav/Back-Up Camera in Jon made the purchase experience a pleasure. He was polite & knowledgeable. Still have issues with after-market install of Sound/Nav/Back-Up Camera install. Camera doesn't work with 2014 Beetle - this was not disclosed to me until I had returned to the dealership to get it resolved. I will be going back again next week to have the camera replaced with one that will work. Not happy that the installation people did not inform me up front of this problem, which apparently was known to them. More

Top Notch Service Jim Liantonio in the service dept. did his best in all areas of service on the Jetta--he explained things well, made me feel comfortable and always re Jim Liantonio in the service dept. did his best in all areas of service on the Jetta--he explained things well, made me feel comfortable and always responded promptly. Thanks! More

Tiguan Taylor was great with finding me the right car for the right value. I would definitely recommend him to people I know. The dealership was very friendl Taylor was great with finding me the right car for the right value. I would definitely recommend him to people I know. The dealership was very friendly. More

A GREAT EXPERIENCE I recently purchased an automobile from your dealership. I was extremely satisfied with the purchase process. Jon Boatman, although new to the dealers I recently purchased an automobile from your dealership. I was extremely satisfied with the purchase process. Jon Boatman, although new to the dealership, did a great job. He answered most of my questions, and found someone who knew the answers to the questions he couldn't. He went out of his way to make sure that I would be a satisfied customer. As a former salesman, myself, I believe that he will be an asset to your sales force. Joel Horowitz 2014 VW CC-R series More

I worked with Cindy Cioni and the service she provided was excellent!!!! It couldn't have been a better experience. She explained everything to me and the work was completed exactly when she said it would was excellent!!!! It couldn't have been a better experience. She explained everything to me and the work was completed exactly when she said it would be. More

i MADE THE DECISION TO BUY A NEW VEHICLE FROM SCHUMACKER ON NORTH LAKE BLVD OR FROM THE HYUNDAI DEALERSHIP ACROSS FROM SCHUMACKER. I FIRST VISITED SCHUMACKER WITH MY WIFE AND WE WERE SHOWN AROUND BY SUSAN ON NORTH LAKE BLVD OR FROM THE HYUNDAI DEALERSHIP ACROSS FROM SCHUMACKER. I FIRST VISITED SCHUMACKER WITH MY WIFE AND WE WERE SHOWN AROUND BY SUSAN SCHMIDT AFTER WE EXPLAINED WHAT WE WERE LOOKING FOR IN TERMS OF TYPE OF VEHICLE AND PRICE. SUSAN SHOWED US THE VOLKS PASSAT & JETTA AS WELL AS A CHEVY. WE LIKED THE PASSAT VERY MUCH. SUSAN THEN TOOK US INSIDE AND GAVE US SOME PRICING ON LEASING AND FINANCING. AND THEN I TEST DROVE THE PASSAT. WE THEN WENT TO THE HYUNDAI DEALERSHIP ACROSS THE ROAD AND TEST DROVE THE ELANTRA, A VERY NICE VEHICLE. AND AFTER AN HOUR OF NON-STOP PRESSURE AND STRESS WE LEFT. I MAKE NO FURTHER COMMENT. AFTER HAVING LUNCH WE WENT BACK TO SCHUMACKER , SAT WITH SUSAN AND CLINCHED THE DEAL TO BUY THE JETTA . I WISH TO MAKE IT ABUNDANTLY CLEAR THAT OUR FINAL DECISION TO PURCHASE THE JETTA WAS INFLUENCED BY SUSAN'S PROFESSIONALISM, HER KNOWLEDGE AND HER MANNER IN MAKING US WELCOME WITHOUT EXERTING ANY PRESSURE ON US TO BUY A VEHICLE THAT DAY. . AS A MATTER OF FACT WHEN WE WERE LEAVING SCHUMACKER TO VISIT THE HYUNDAI DEALERSHIP ALL SHE TOLD US WAS THAT IF WE LIKED THE HYUNDAI , BEFORE BUYING TO GIVE HER ANOTHER OPPORTUNITY TO MATCH OR BETTER THE OFFER FROM HYUNDAI. THAT IMPRESSED US A GREAT DEAL. NOEL wILKIE. More

I am a realtor and between the time that I scheduled my service and the actual date, I had an appointment with a customer that I could not miss. When I explained this to Jim, and offered to come in at ano service and the actual date, I had an appointment with a customer that I could not miss. When I explained this to Jim, and offered to come in at another time, not only did he tell me he would get me out on time, but he did even better, and got me out way before my time. He was friendly and courteous and would highly recommend him and your service department. More