Schumacher Volkswagen Lake Park

Broken Sensor ABS brakes sensor was replaced. Cynthia was very helpful. Even provided rental car when she found out part was not in stock. Very happy with servic ABS brakes sensor was replaced. Cynthia was very helpful. Even provided rental car when she found out part was not in stock. Very happy with service. More

Had a great experience and they did a great job! They took great care of us and our vehicle. Service was excellent!! The staff is very courteous and knowledgeable. Our Service person Cyndi was very n They took great care of us and our vehicle. Service was excellent!! The staff is very courteous and knowledgeable. Our Service person Cyndi was very nice and gave us a fair price for all work completed on our car! More

Patrick Casey is the bomb.com!!! The beginning of my visit was a disaster. I drove up and spoke with the rudest service rider ever. Cindy was her name. Every question I asked was a N The beginning of my visit was a disaster. I drove up and spoke with the rudest service rider ever. Cindy was her name. Every question I asked was a NO can't help you. Maybe because it was an older vehicle or it was 4:00 pm not sure. I drive a 08 VW Passat Wagon and trust me if they made a newer model I would so get one. But she was so rude. I left and called the service Manager and he stated he would help and to turn back so I did. That's when Patrick Casey came to the rescue. He was very informative and helped me with everything she said she couldn't. He called everyday with updates and answers from the warranty company as far as covering the repairs. He went above and beyond . As far as Cindy , I heard you have been there forever maybe it's time to retire because clearly this job is not for you. Thanks to the young girl behind Patrick in the same office. She was also kind and very helpful. You guys rock!!!! More

great was the best buying experience ever. every one was so personable showroom was clean and the sales staff was the best in the business I will buy all my was the best buying experience ever. every one was so personable showroom was clean and the sales staff was the best in the business I will buy all my cars from Schumacher northlake More

Wonderful from start to finish The entire experience was engaging. The dealership was clean and easy to move around. The sales associate, Jim, was informative and helpful which made The entire experience was engaging. The dealership was clean and easy to move around. The sales associate, Jim, was informative and helpful which made for a quality experience. Staff like Jim will bring us back! More

Excellent service as always From Ryan to Jeff I had amazing experience. This is my 4th VW from this dealership. Always impressed by the timely manner in which transactions are From Ryan to Jeff I had amazing experience. This is my 4th VW from this dealership. Always impressed by the timely manner in which transactions are made. Attention to detail second to none! More

Car service and recall Delt with Doreen at lake park....love her.she is so helpful.the people at Schumacher are totally professional and accommodating.went in without an app Delt with Doreen at lake park....love her.she is so helpful.the people at Schumacher are totally professional and accommodating.went in without an appointment and they took care of me that same day More

Such an amazing experience Everyone there is always so helpful. My friend brought me to drop off my car for a service, and the service manager saw she was using the spare tire, Everyone there is always so helpful. My friend brought me to drop off my car for a service, and the service manager saw she was using the spare tire, and he quickly grabbed someone and made sure it got fixed. We didn't even have to ask about it. More

Patrick Casey provided A-1 Sevice.💯 I had a great experience at Schumacher Volkswagon of North Lake Patrick Casey provided excellent service professional attentive took care of everythin I had a great experience at Schumacher Volkswagon of North Lake Patrick Casey provided excellent service professional attentive took care of everything right away. I will recommend services from this dealership. Awesome A-1 service?? More

VW Passat I called sales manager Ryan Panella on a Sunday told him what I wanted. He said he had one and it would be ready when I got there. Upon arrival I deal I called sales manager Ryan Panella on a Sunday told him what I wanted. He said he had one and it would be ready when I got there. Upon arrival I dealt with Chase Bond who was terrific. Everyone I dealt with was very professional and easy to work with. More