Schumacher Subaru of West Palm Beach - Service Center

I own two Subarus that I bought at Schumacher. My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five st My service advisor Mike Boden, is very knowledgeable and professional and treats his clients with respect and explains everything in detail. Five stars. More

Went in for my usual service which was carried out efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but t efficiently as usual. Two days before, my car had gone through an EF4 Tornado and it was filthy, I thought the dirt had embedded in the paint, but the people who detailed my car (part of the service) had it looking like new. I really appreciate all the extra care that my car received. More

All efforts to receive a credit back from the dealership have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. have failed. Communication among employees is severely lacking. They owe me 150 dollars credit. More

They sell used parts as new and refused to give prompt refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. refunds. Management is a joke they tried to steal $1200 for me how to involve the police and my bank. More

Brought my car in for service on the front brakes. Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car Jonathan was my service advisor. Jonathan kept me in the loop with everything that was going on. Due to a recall issue, I was given a loaner car. Thank you Jonathan and Schumacher Subaru for excellent service. More

I was disappointed with the diagnosis fee charged to me for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effe for the calibration of the windshield / eye site system malfunctioning (3hrs labor charge) due to no fault of mine, despite my warranty still in effect til October 31. The windshield was replaced over a year ago and after a thousands miles. This will definitely affect my next purchase in the future, Manny, my service advisor, was very professional and understood my disappointment, but I had no choice in paying $825, no parts were needed for repairs. I would be happy to receive a partial credit to make this right. Thanks Robert More

Excellent Michael Boden was and is always top notch! He explains what is needed for the 60;000 miles and what is next. He explains what is needed for the 60;000 miles and what is next. More

The service department is excellent: clean, competent, friendly, very knowledgeable. Our service rep is always very accommodating and well qualified. friendly, very knowledgeable. Our service rep is always very accommodating and well qualified. More

Customer service and everything else is outstanding. Every time I have taken my car for service I have had an outstanding experience. Thank you. Every time I have taken my car for service I have had an outstanding experience. Thank you. More

I have only used Schumacher Subaru in West Palm Beach’s service department since moving to south Florida and find their prices fair, their service done professionally and accurately and their customer wait service department since moving to south Florida and find their prices fair, their service done professionally and accurately and their customer waiting area to be very comfortable. My current service advisor, Mike Boden, explains everything clearly, listens to my concerns and sees that I am clear on everything my car needs and am satisfied when each service is completed. More