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Schumacher Subaru of Delray Beach - Service Center

Delray Beach, FL

4.5
67 Reviews

67 Reviews of Schumacher Subaru of Delray Beach - Service Center

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August 17, 2019

Love Schumacher Subaru of Delray I went in for a Oil Change. Everyone is so nice. I didn’t have to wait too long. My Service Advisor Frank Santilli took good care of me & my car. More

by Metfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Santilli
Aug 22, 2019 -

Schumacher Subaru of Delray responded

Metfan, thank you for taking the time to offer your great 5 star rating. We appreciate you. It's good to know that Frank was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

August 16, 2019

Amazing service! I recently had my first service with Schumacher Subaru of Delray and was so impressed with Laura and Troy! They were amazing! They explained things we More

by Emily710
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura B.
Aug 22, 2019 -

Schumacher Subaru of Delray responded

Emily, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. It's good to know that Laura and Troy were so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

August 16, 2019

Overwhelmed service personell After driving up to the service area, personnel forgot to check and refill windshield washer fluid. They did however noticed a nail in a tire and brou More

by mysubie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Santilli
Aug 22, 2019 -

Schumacher Subaru of Delray responded

Mysubie, thank you for taking the time to offer your great 4 star rating and review. We appreciate you.Sorry about the refill. Please stop in anytime! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

July 26, 2019

Smooth Sailing I was fortunate to have two great customer service representatives work with me when I had to drop my 2019 Ascent off at the dealer. They were both More

by Vickster11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Nicol, Nicolas Cerbini
Jul 31, 2019 -

Schumacher Subaru of Delray responded

Vickster, thank you for taking the time to offer your great 5 star rating and review. We appreciate you. Please let us know if you should require anything additionally. Enjoy your vehicle! Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

June 26, 2019

Service Department My Service Advisor Frank Santilli was very professional & knowledgeable. He checked in with me frequently & seemed genuinely concerned about my comf More

by brunworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 28, 2019 -

Schumacher Subaru of Delray responded

Brunworld, thank you for taking the time to offer your great 5 star rating. We appreciate you. It's good to know that Frank was so helpful! Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

May 17, 2019

Everything was great. Customer service was very good. Car was finished quickly. Waiting area was pleasant with coffee and snacks. There was wireless service so I had no pro More

by bonso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name
May 20, 2019 -

Schumacher Subaru of Delray responded

Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

April 24, 2019

Great job Service is always fast and employees are very kind. I will tell all my friends and family about Schumacher. What a great service department. Very sati More

by Bob 911
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Bacak
Apr 25, 2019 -

Schumacher Subaru of Delray responded

Bob, thank you for taking the time to provide your great experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

March 14, 2019

They give you the best service! The Schumacher has an excellent service advisor. They provide the service so fast. They are great and I am happy to be with Subaru car because of the More

by Silvia R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doreen Preshlock, Pedro Oliveira, Mark MacIntyre
Mar 18, 2019 -

Schumacher Subaru of Delray responded

Silvia, thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and the team. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

March 12, 2019

Complimentary Detail Of My FORESTER Can't exclaim enough the wonderful job the service department did for my Forester. It was cleaned from the inside out, even the engine. I would reco More

by Leenie 39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry not sure who worked on my vehicle but they were good.
Mar 13, 2019 -

Schumacher Subaru of Delray responded

Thank you for taking the time to provide your great service experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 07, 2019

Smooth and quick process Employees provided a very friendly atmosphere and showed they genuinely care about me as a customer. However, employee who attended me on the day of m More

by PamDM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
Feb 08, 2019 -

Schumacher Subaru of Delray responded

Pam, thank you for sharing your comments with us. It is great to hear everything was done quickly and to your satisfaction! We appreciate your business and hope to see you again. If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

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