Schumacher Subaru of Delray Beach - Service Center
Delray Beach, FL
67 Reviews of Schumacher Subaru of Delray Beach - Service Center
This visit was only to replace a key fob. They couldn't program the new blank, so I must return whenever the correct blank becomes available. They couldn't program the new blank, so I must return whenever the correct blank becomes available. More
Steven Marrone made our day! We had so much fun and he made our visit extremely enjoyable. He took such good care of us. He gave us an estimate before the work was done and We had so much fun and he made our visit extremely enjoyable. He took such good care of us. He gave us an estimate before the work was done and the actual price was actually about $20 less than the estimate. The service was done in a timely manner and we came in with three concerns that were addressed and resolved. And to top it off, the car was washed and vacuumed. We would definitely recommend this Subaru dealership. More
Great teamwork, clean facility. Got recall work done an hour before promised time. Only concern was that I needed a little touch up paint. Don't mind at all paying but Parts sai Got recall work done an hour before promised time. Only concern was that I needed a little touch up paint. Don't mind at all paying but Parts said I would have to pick it up and the little pen couldn't be mailed. Almost doubles the cost and real inconvenience. Just take to the time and mail it to me in 1st place????????????????????? Ruben was great More
Charged me $200 for check engine light when it was loose gas cap! And I was initially told it would be $400 for diagnostic test and the $200 charge was a “deal”. How long could it have taken for them to fig gas cap! And I was initially told it would be $400 for diagnostic test and the $200 charge was a “deal”. How long could it have taken for them to figure out my gas cap was loose? I think this may be my last visit to this service center. More
Schumacher is great. Clean, people are polite, nice, keep you informed of progress. They go the extra mile. Thank you Steve. Clean, people are polite, nice, keep you informed of progress. They go the extra mile. Thank you Steve. More
My 1-year old Ascent battery failed 3 times in 4 months, twice in two days. The dealership took me on a next day no appointment basis. The battery was replaced under warranty in about 1 1/2 hours. Steven Ma twice in two days. The dealership took me on a next day no appointment basis. The battery was replaced under warranty in about 1 1/2 hours. Steven Marrone, Service Manager, was courteous and understanding and handled my problem professionally, quickly, and graciously. Totally recommend this dealership and their service staff. More
This Safety recall ended up being a two day effort. Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experien Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experiencing difficulty in starting my Outback. I called and spoke with Steven, he checked with the Foreman in charge of replacing my safety recalled fuel pump, and I was informed that it may take some driving time before this issue and the smell of gasoline resolves itself. On day two, the issue remained and I called Steven. He asked me to bring the vehicle in on Saturday, he would have a loaner vehicle ready and technicians would checkout my vehicle either on Saturday of Monday. I did as asked and dropped the vehicle off and to my surprise, I received a call early that afternoon that My Car was ready for pickup. The troubleshooting found the problem to be the battery. Everything now appears to be Normal and I want to Thank The Great Technical Team at Schumacher Subaru and especially Mr Steven Morrone for making a difference. Welcome Aboard Steven and Happy Holidays to The Professionals at this very impressive dealership. More
Steven Morrone was my service advisor. Great guy! Took Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. Waited for me after he was scheduled to leave for the day to make sure I was happy with the results. 100% recommend. More