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Schumacher Subaru of Delray Beach - Service Center

Delray Beach, FL

4.5
67 Reviews

67 Reviews of Schumacher Subaru of Delray Beach - Service Center

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June 30, 2022

This visit was only to replace a key fob. They couldn't program the new blank, so I must return whenever the correct blank becomes available. More

by mortneil
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Morrone (?)
Jun 30, 2022 -

Schumacher Subaru of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

June 08, 2022

Steven Marrone made our day! We had so much fun and he made our visit extremely enjoyable. He took such good care of us. He gave us an estimate before the work was done and More

by rogersmith22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Marrone
Jun 08, 2022 -

Schumacher Subaru of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

May 06, 2022

Great teamwork, clean facility. Got recall work done an hour before promised time. Only concern was that I needed a little touch up paint. Don't mind at all paying but Parts sai More

by john.field
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben
May 19, 2022 -

Schumacher Subaru of Delray responded

John, thanks we appreciate your thoughts, some parts we are not allowed to ship, we are sorry for any inconvenience and we appreciate your business, thanks!

April 04, 2022

Charged me $200 for check engine light when it was loose gas cap! And I was initially told it would be $400 for diagnostic test and the $200 charge was a “deal”. How long could it have taken for them to fig More

by Subagammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Ruben
Apr 06, 2022 -

Schumacher Subaru of Delray responded

Subagammy, thank you for reaching out and sharing your comments. We value your concern. The fees we charge are inline with the industry standards. We are sorry that you feel the diagnostic charge was not what you anticipated but we have qualified technicians working on your vehicle that are certified only by Subaru. Skill and craftmanship as well as safety go into every diagnostic and repair. We care about our clients and their vehicle.

March 22, 2022

6000 mile tune up. Excellent service, comfortable waiting room with nice snacks and very good coffee! More

by Chuck
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven- service
Mar 22, 2022 -

Schumacher Subaru of Delray responded

Hi Chuck. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

February 27, 2022

Schumacher is great. Clean, people are polite, nice, keep you informed of progress. They go the extra mile. Thank you Steve. More

by juliet_smith1143
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Morrone
Feb 28, 2022 -

Schumacher Subaru of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

February 01, 2022

My 1-year old Ascent battery failed 3 times in 4 months, twice in two days. The dealership took me on a next day no appointment basis. The battery was replaced under warranty in about 1 1/2 hours. Steven Ma More

by wordwizdix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not deal with sales dept
Feb 02, 2022 -

Schumacher Subaru of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

January 15, 2022

Update of Starlink system. Efficiently done and in the promised time window. They even washed my Outback. More

by jsheinwald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Cheeseman
December 06, 2021

This Safety recall ended up being a two day effort. Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experien More

by Lewia
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steven Morrone
Dec 08, 2021 -

Schumacher Subaru of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again on your next scheduled visit.

December 03, 2021

Steven Morrone was my service advisor. Great guy! Took Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. More

by Chrychks01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Morrone
Dec 03, 2021 -

Schumacher Subaru of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again on your next scheduled visit.

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