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Schumacher Subaru of Delray Beach - Service Center

Delray Beach, FL

4.5
67 Reviews

67 Reviews of Schumacher Subaru of Delray Beach - Service Center

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June 23, 2023

Lucas Price and the Service Manager were great to work with on my two 2023 Subrau. They appointment was supoer easy to arrange and when i arrived he explained what would be done on the car. After the car More

by ajstemerr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ollie Franco
Jun 28, 2023 -

Schumacher Subaru of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us.

Jun 28, 2023 -

ajstemerr responded

Great People deserve to be told when they treat people with respect and straight talk.

May 27, 2023

Schumacher Subaru is excellent Service! I have been servicing my Sybaru Cross trek the past 2 yrs. and always exceptional, Courteous, and reliable service. Thank you all the the excellent t More

by M. Orduna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frederick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve,Service Manager, the best!
Jun 01, 2023 -

Schumacher Subaru of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

Jun 01, 2023 -

M. Orduna responded

Thank you schumacher Subaru. I appeciate tge great custer servuce and all of the staff courtesy and great service. Keep up the great work. will be back on August for my next maintenance.

April 26, 2023

When I brought it my car on a Monday, I was told the problem would be addressed the next day and that I should just leave my car here. On Tuesday afternoon I was updated that there was a misunderstandin More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Apr 27, 2023 -

Schumacher Subaru of Delray responded

Eric, thank you so much for your comments. We currently are experiencing delays due to parts being on back order from the manufacturer, and we apologize for that, however it is beyond our control. We hope you understand and return for your future Service needs. Schumacher Auto Group.

March 31, 2023

Ishmael Millien made sure I had a loaner car while my 2020 Subaru Outback was being worked on. Thank you, Ishmael. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ishmael MIllien--***** (5 star rating)
Mar 31, 2023 -

G responded

Thank you for taking such good care of me. I recommend Schumacher Subaru!

Mar 31, 2023 -

Schumacher Subaru of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

March 31, 2023

The person who took care of both of my cars wias OnPoint told me everything I was exceptional person More

by Yowser32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name, but he’s not one of the ones in the picture
Mar 31, 2023 -

Schumacher Subaru of Delray responded

Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

March 25, 2023

On time, friendly and knowledgeable. Service was excellent and definitely will recommend to anyone. Thank you. Richard Perel. More

by Rainbowfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Mar 28, 2023 -

Schumacher Subaru of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

February 01, 2023

The service department, especially Lucas, was great! ! He went above and beyond to assist with the contract for service that I had from a previous dealership. His title, "Service Advisor" fits him e More

by drliz727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Price, Service Advisor
Feb 02, 2023 -

Schumacher Subaru of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

October 20, 2022

Diego in service was a pleasure to work with. I will continue requesting him in all of my future service visits More

by mommomph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diego Zamorano
Oct 24, 2022 -

Schumacher Subaru of Delray responded

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

July 28, 2022

Very attentive all was great especially the help will definitely recommend ur place I wii be back More

by Mgreen5045
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turban josrph
Aug 01, 2022 -

Schumacher Subaru of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

July 16, 2022

Oil change, tire rotation and weather strip change 4. 5 hours!?!? No update on how long needed. Then when asked why so long , I get a nasty comment from one of the service guys. How long would this More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego
Jul 18, 2022 -

Schumacher Subaru of Delray responded

Lori, thank you for your feedback. We are sorry that your experience at Schumacher Subaru of Delray Beach didn't quite match your expectations. I assure you that all the vehicles in service are taken in order of their appointments, due to the volume this may take additional time which we are truly sorry for any inconvenience.

Jul 18, 2022 -

Lori responded

Then I should have been told it was going to take as long as it did I was not told about being backed up! Unacceptable

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