Schumacher Subaru of Delray Beach - Service Center
Delray Beach, FL
67 Reviews of Schumacher Subaru of Delray Beach - Service Center
Lucas Price and the Service Manager were great to work with on my two 2023 Subrau. They appointment was supoer easy to arrange and when i arrived he explained what would be done on the car. After the car with on my two 2023 Subrau. They appointment was supoer easy to arrange and when i arrived he explained what would be done on the car. After the car was in and finished, the Servicee manager came out and she thanked me for coming in and told me that I needed any other service done, just call. Great service experance. More
Schumacher Subaru is excellent Service! I have been servicing my Sybaru Cross trek the past 2 yrs. and always exceptional, Courteous, and reliable service. Thank you all the the excellent t I have been servicing my Sybaru Cross trek the past 2 yrs. and always exceptional, Courteous, and reliable service. Thank you all the the excellent treatment and service. More
When I brought it my car on a Monday, I was told the problem would be addressed the next day and that I should just leave my car here. On Tuesday afternoon I was updated that there was a misunderstandin problem would be addressed the next day and that I should just leave my car here. On Tuesday afternoon I was updated that there was a misunderstanding somewhere and the part they needed had not arrived so the car would not be ready until Wednesday. At this point I offered to come get my car and bring it back when the part was available because I needed my car to get to work Thursday, but was told there would be no issues. Wednesday afternoon I was finally called and updated that the part was in and I would be called when things were ready so they could send the shuttle to come get me. At 515 pm I still hadn’t heard anything and could not get ahold of anyone at the service center, so when I finally got ahold of somebody (I think maybe at a call center) they told me to just Uber over and talk to the service center in person since they close at 6pm. Finally at 615 he went to see if it would be ready and said the tech was taking it on a test drive and it should be ready today. More
The service department, especially Lucas, was great! ! He went above and beyond to assist with the contract for service that I had from a previous dealership. His title, "Service Advisor" fits him e ! He went above and beyond to assist with the contract for service that I had from a previous dealership. His title, "Service Advisor" fits him extremely well!! More
Oil change, tire rotation and weather strip change 4. 5 hours!?!? No update on how long needed. Then when asked why so long , I get a nasty comment from one of the service guys. How long would this 5 hours!?!? No update on how long needed. Then when asked why so long , I get a nasty comment from one of the service guys. How long would this have taken if I didn’t make an appointment?? And please- stop sending me flyers everyday!!! More