Schumacher Subaru of Delray

Mr. Art assisted me with the process on purchasing a vehicle. Provided great service and I would definitely recommend others to check out this dealership. vehicle. Provided great service and I would definitely recommend others to check out this dealership. More

Awesome experience from sales to financing! We absolutely felt zero pressure and walked out with the numbers right where they needed to be, THANK YOU! felt zero pressure and walked out with the numbers right where they needed to be, THANK YOU! More

I totaled my Subaru Crosstrek, it rolled, and I walked away with zero injuries. So I absolutely wanted another Subaru. I can't afford a new one, so I was at your Delray dealership to get a used one. away with zero injuries. So I absolutely wanted another Subaru. I can't afford a new one, so I was at your Delray dealership to get a used one. Goodsundy is a great first contact. He let me know over the phone that you had vehicles in stock, and was very friendly. Since he is new, he introduced me to Art who handled the sale. Art is friendly and helpful. He made a stressful procedure very easy. Scott in finance also very personable and helpful. Art, Goodsundy and Scott get an "A." When I went back to finalize financing, however, it was different. I went to see if Scott was in, he was not in his office, and the two sales guys I saw were busy with other clients. So I wandered around the showroom just looking at cars, waiting my turn. Nobody could know whether I was looking to buy or was there for something else. I discovered that Howard B. was in his office and was obviously not interested in finding out what I was there for. I approached his office and explained that I was there for Scott in finance. He said Scott wasn't in, and implied I should have had an appointment. (This was not my understanding from the night I got the car. The implication was that I could drop in any time to finish up.) I told Howard that I had to deal with things at that time, and that I needed someone in finance to help me. He started to make a call, but received one, and proceeded to just chat away on this other call, so I went back to wander the showroom. Eventually he just barked at me to come back. He made a call, but ended up not really knowing what to do and told me to go to my salesperson, Art, and that 'maybe he can help.' He did find my file in Scott's drawer, and gave it to Art, but he treated me like I was an idiot and and an annoyance. Sitting all leaned back in his chair, relaxing with his hands folded over his belly, he was clearly not interested in working with a customer. Art WAS able to help me, although this seemed like new territory for him. He had to 'go to the back' for every point about cancelling/re-subscribing to warranty items I had on my old car. After the third time, I would have thought the manager or person who was answering questions would have just come out to help him. Help a guy out, when he is obviously new at something! The upshot is that I have to go back to the original dealer of my old car to deal with this, even though Scott had mentioned that when I finalized finance, he would help me do this. Howard gets an "F." So on a Friday afternoon, there is NOBODY at your dealership who can deal with anything related to finance and payment. (What?) I would definitely buy another car with Art, and from Schumacher, and am usually happy with Schumacher, so I'm hoping this was just an odd day. I get great service from the WPB Subaru location, and Rhonnie Carulla is awesome. Overall I'm really happy with my car and my experience. More

Art was a professional, personable and knowledgeable sales person. A pleasure to do business with and he made the lengthy process of buying a car easier to handle. He enjoys his work and it shows. When sales person. A pleasure to do business with and he made the lengthy process of buying a car easier to handle. He enjoys his work and it shows. When we need a car again, we will return. More

The employees that we had contact with were all very professional and friendly, their inventory of used vehicles was great and they had something for everyone. Our sales person, Art, was awesome and he professional and friendly, their inventory of used vehicles was great and they had something for everyone. Our sales person, Art, was awesome and he made my family and I very comfortable. I would recommend Art to anyone I know that was in the market for a new or pre-owned vehicle. We left there feeling like we made a new friend. More

David was an amazing sales person to work with. You hear a lot of stories about how car salesmen are trying to push all the extras and bells and whistles but it was a very straightforward, professional expe a lot of stories about how car salesmen are trying to push all the extras and bells and whistles but it was a very straightforward, professional experience with David, and with the help of Richard who did the financing, he got me out of there with a better deal than I walked in prequalified with and I’ve been very happy with the car. More

It is not an environmentally certified sustainable / carbon neutral / ESG business. Yes, I purchased from it but only because there were no certified sustainable dealerships in the area. Had there bee carbon neutral / ESG business. Yes, I purchased from it but only because there were no certified sustainable dealerships in the area. Had there been, I would have gone to them. More

David is friendly and responsive. Financing and paperwork were not so good, e-sign system kept crashing so it took far longer than it should have to complete. I'm on my third reach out to get copies of purch were not so good, e-sign system kept crashing so it took far longer than it should have to complete. I'm on my third reach out to get copies of purchase papers, David has promised to get them to me, but no docs yet. I’d like a chance to review again when (if) my purchase docs and plates arrive. More

Art was so helpful. He really was a pleasure to work with. Made the whole purchase go so smoothly. Highly recommend him. Would buy from him again with. Made the whole purchase go so smoothly. Highly recommend him. Would buy from him again More

Just a phone call and Art convince me to come over to check the jeep For personal reasons he wasn’t available and David took care of me ! Finantial people amazing ! Everybody focus and quick check the jeep For personal reasons he wasn’t available and David took care of me ! Finantial people amazing ! Everybody focus and quick Get a car in two hours with insurance and finantial procedures done is amazing Thank you guys ! 100% recommended More