Schumacher Subaru of Delray
Delray Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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They got one star for two main reasons. I had been in touch with the salesman before I called the evening before and let the salesman know I would be there the next morning. The car was listed for $2059 touch with the salesman before I called the evening before and let the salesman know I would be there the next morning. The car was listed for $20594. When I got there the next morning the price had gone up to $21887. I took it anyway but should have walked away at that point. I then had to wait almost a hour for the finance man who did not have anyone in his office. Never went over anything with me other than trying to sell me some maintenance policies. Which I was adamant that I did NOT want. Never got a bill of sale till two weeks later did I receive a copy of the bill of sale after I asked for one. And on the bill of sale I was charged $430 for a key replacement policy and $521 for a Allstate Tire & Wheel policy. When I questioned the finance man he told me I didn't pay for them even though it was clear I did. Then he said well your payments are the same as they were without them. Yes he was right because it added more time on my loan. After working with Janet Brush I was able to get a refund for the charges. Also had to take the car back to get several items fixed that should have been done before the car was put out for sale. And Schumacher charged $995 Predelivery Service Charge for a used vehicle. More
This Safety recall ended up being a two day effort. Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experien Thanks to Steven Morrone/ My Service Advisor he ensured my total satisfaction. Prior to and after leaving the dealership on day one, I was experiencing difficulty in starting my Outback. I called and spoke with Steven, he checked with the Foreman in charge of replacing my safety recalled fuel pump, and I was informed that it may take some driving time before this issue and the smell of gasoline resolves itself. On day two, the issue remained and I called Steven. He asked me to bring the vehicle in on Saturday, he would have a loaner vehicle ready and technicians would checkout my vehicle either on Saturday of Monday. I did as asked and dropped the vehicle off and to my surprise, I received a call early that afternoon that My Car was ready for pickup. The troubleshooting found the problem to be the battery. Everything now appears to be Normal and I want to Thank The Great Technical Team at Schumacher Subaru and especially Mr Steven Morrone for making a difference. Welcome Aboard Steven and Happy Holidays to The Professionals at this very impressive dealership. More
Steven Morrone was my service advisor. Great guy! Took Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. Steven Morrone was my service advisor. Great guy! Took the time to show me pictures and explain to me what services they were going to do on my car. Waited for me after he was scheduled to leave for the day to make sure I was happy with the results. 100% recommend. More
My buying experience with Art was easy and stress free. He was very helpful and knowledgeable and really made me confident in my purchase. I mostly appreciated that he was friendly and sincere. It was a pl He was very helpful and knowledgeable and really made me confident in my purchase. I mostly appreciated that he was friendly and sincere. It was a pleasant experience overall especially compared to other dealers I went to. More
Recently Purchased a Lincoln vehicle from this dealership. Art was very patient, knowledgeable and kind to my 80 year old relative purchasing the vehicle. He was an excellent salesman and even a dealership. Art was very patient, knowledgeable and kind to my 80 year old relative purchasing the vehicle. He was an excellent salesman and even assisted to set up his bluetooth to the car! More
I RECENTLY SCHEDULED SERVICE FOR A RECALL FOR MY SUBARU, AND WAS IMMEDIATELY CHECKED IN AND TRANSPORTED HOME BY LYFT AND LESS THAN TWO HOURS LATER PICKED UP TO COLLECT MY AUTO. THE PROMPT SERVICE AND TRANS AND WAS IMMEDIATELY CHECKED IN AND TRANSPORTED HOME BY LYFT AND LESS THAN TWO HOURS LATER PICKED UP TO COLLECT MY AUTO. THE PROMPT SERVICE AND TRANSPORTATION WAS GREATLY APPRECIATED.BARBAREE FRED More