Schumacher Subaru of Delray

Subaru of Delray and Fredrick Miller were efficient, professional and made the car buying process dare I say fun! We left with our new beautiful Subaru secure in the idea that we got the best deal from professional and made the car buying process dare I say fun! We left with our new beautiful Subaru secure in the idea that we got the best deal from the best agent, Fredrick Miller. We drove an hour and a half to purchase from them and would definitely do it again and confidently recommend our friends and family to do the same. More

David was a pleasure to do business with. From the very start he was attentive, friendly and helpful. I came to specifically look at two used WK2 models, David was able to bring me to them im From the very start he was attentive, friendly and helpful. I came to specifically look at two used WK2 models, David was able to bring me to them immediately first, and have them quickly unlocked without pushing another vehicle or trying to sell me on a price/payment. He picked up the features I was looking for through conversation and was able to point out other cars that were closest to my criteria, his suggestions felt like he understood and listened with intent with what I was looking for. He let me take as much time as I needed (I give it my own 51 point inspection). He didn't push talking about making the sale other than pointing out something I was looking at or answering a question I had about the car, it felt more like chatting with a friend while looking at a car than talking to a salesperson. You can tell he is very knowledgeable of the features and the capabilities of each individual car. After the test drive I asked about the price as the window stickers was higher than what they had online and sat down to go over the details. David was honest with the price breakdown and graciously printed a sale offer that is literally the online price tax, title, registration and dealer fee. Its exactly what you would expected to pay. A lot of dealers make it a pain to get that paper which shows exactly what they intend for you to pay, or you see a good price online and there are several thousand dollars in unremovable dealer installed features when you get to the lot. None of that nonsense here. I ended up leaving and going to another Jeep dealership to look at a comparable Jeep and before I left already knowing I would be returning to Schumacher. The next morning David was very helpful with going over a couple of the minor concerns I had, he made sure to answer every question the fullest. I noticed some notes in the CPO paperwork regarding a back ordered radio screen and David immediately printed a work order to make sure this would be included. I tested the radio screen and saw no issues so I was confused and took a second look and there's a hardly noticeable portion starting to delaminate and they were already going to replace it before its an issues. I feel like other dealerships would have sent me on my way knowing I'm going to need to buying a new screen from them in a few years. Rudy in Finance was great to work with, I felt like he was very patient with me adjusting some things a few times to see what different payments would look like. He was respectful as to not run my credit an unnecessary amount of times. They start your payment calculations with getting your personalized credit rate (which suck in '23, maybe shop for an auto loan through a credit union or your bank first to bring to finance just incase) less honest dealerships will start with presenting you "market rate" payments that are usually higher rates than your personal credit and will try to sell you on the monthly payment. Rudy was very knowledgeable of the insurance/service plans they offer and covered any questions about the plans. He did try to explain the advantages and some of the cost vs risk when I declined but at no point did I feel he was trying to make me feel guilty. The rest of finance was very smooth, no hidden fees or b.s. I transferred a tag and dealers can charge a range of like $70-400 for the stamp and they had the min fee on the first version no questions asked. After providing insurance I met back with David to wrap up the details. The Jeep was out front detailed with a full tank of gas and the few service issues already handled. David, looking out for my well-being, went out in the afternoon heat to personally make sure my tires were properly inflated which was a respectful gesture. Check this place out if they have a car you like, real honest people, no hidden markups. More

Great experience from beginning to end! David was very knowledgeable and easy to work with! David was very knowledgeable and easy to work with! More

We went to Schumacher Subaru to look at the Outbacks not ready to buy yet ending up buying one. Our salesman, Alex Moo, was an important reason we bought the car. He's pleasant, friendly and easy to work ready to buy yet ending up buying one. Our salesman, Alex Moo, was an important reason we bought the car. He's pleasant, friendly and easy to work with. It took a little time to negotiate a final price, but we never felt we were being pressured. After reaching a price, checking out was easy as everything was computerized. More

My Salesman, Fred Miller, was terrific. He did not pressure, provided great customer service, and a nice guy! I really appreciated that he was very patient with me, since I did not purchase He did not pressure, provided great customer service, and a nice guy! I really appreciated that he was very patient with me, since I did not purchase on my first visit, but at about the fifth visit, after researching cars at other dealers. He was totally reliable, followed up with me consistently, and responded to every question I had. Fred's manager also played a part in me purchasing a car with them. I will return to Schumacher Delray, FL when I'm ready to buy another car, and will highly recommend Fred to my friends and family. He goes above and beyond!!! And I am really enjoying the vehicle I purchased, Outback Suburu Onyx, it seems to be a very well made, safe, and reliable vehicle. In the past I never wanted a Suburu because I felt it did not have much "class", but they made some great changes, and now it does. Suzanne G. More

Alex Moon is an amazing worker and his experience and knowledge about what I wanted made him give me the best option getting my amazing Solterra. He is an amazing sales person. knowledge about what I wanted made him give me the best option getting my amazing Solterra. He is an amazing sales person. More

Friendly, flexible, efficient dealership Howard was very easy to work with Jon was helpful too very easy to work with Jon was helpful too More

Had a great buying experience at this dealership thanks to Edwin Figueroa, Edwin made our trade in and buying experience seamless, we highly recommend him! Thank you Edwin for your professionalism, we are to Edwin Figueroa, Edwin made our trade in and buying experience seamless, we highly recommend him! Thank you Edwin for your professionalism, we are loving our Honda CRV More

Very helpful direct and gracious. Thank you for setting us up on a reliable and clean car! Thank you for setting us up on a reliable and clean car! More

Exceptional service from Alex and the team! I’m very please with the entire experience. The only intention was to drive a Subaru. Alex was in the showroom at the right time! I asked if he co I’m very please with the entire experience. The only intention was to drive a Subaru. Alex was in the showroom at the right time! I asked if he could help me and I left as a satisfied customer. I drove my new Subaru Crosstrek Sport off the lot that evening! I absolutely 💯 love my car! Thanks again for the awesome customer service! More