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Schumacher Lincoln of Delray - Service Center

Delray Beach, FL

4.6
58 Reviews

58 Reviews of Schumacher Lincoln of Delray - Service Center

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May 10, 2019

Extraordinary I called wit a service issue. From the first phone call to the pickup of my vehicle to the many follow up calls from service DEPT, to the return of my More

by Rav1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name
May 20, 2019 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to offer your great 5 star rating. We appreciate you. Please let us know if you should require anything additionally. Michael Riley Customer Experience Manager 561-454-1874 mriley@schumacherauto.com

April 24, 2019

wonderful service thank you dave adams for great work on my mercury, returned clean in & out a pleasure to deal with will return when on need of more service ken stei More

by fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Apr 25, 2019 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide your great experience with us. We appreciate all recommendations and look forward to seeing you again very soon! If we can assist you further, please feel free to reach out. Cortnie Aponte, Customer Experience Representative 561-656-5003

April 04, 2019

efficient, polite, helpful - wonderful service and abilitiy Appointment time honored, updates during service provided, service fast, car drove and looked better than when I drove it in to service. I have been More

by LHolli1919
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Apr 04, 2019 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and the service department. We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

February 04, 2019

Service So far I have received nothing but poor service! So disappointed! I cant ever get through, always on hold , was given attitude , not friendly customer More

by Heinrich
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not sure about hte names
January 21, 2019

EASIEST SERVICE APPT EVER First time Lincoln owner. I was very please to find out that I do not have to take time out of my busy schedule to get my can serviced. Scheduled the More

by lincoln owner
Recommend Dealer
Yes
Employees Worked With
Dave - service valet
Jan 21, 2019 -

Schumacher Lincoln of Delray responded

Thank you for sharing your experience with us. Our team is pleased with the excellent feedback and appreciate it very much. If we can assist you any further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 20, 2019

Personal attention I truly enjoy pulling up to this dealerships service center. They are all attentive and curtious to each customer. The service waiting area was very c More

by Trish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Haas
Jan 21, 2019 -

Schumacher Lincoln of Delray responded

Trish, thank you for taking the time to share your experience with us. We are pleased to hear that you have such great customer service while you are in to service your vehicle, which is what we strive for. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

January 10, 2019

A very positive experience Although I didn’t have an appointment to have my car serviced, I was checked in and told it would probably take an hour and a quarter. My car was read More

by Loudav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Adams
Jan 15, 2019 -

Schumacher Lincoln of Delray responded

Thank you for sharing your positive experience with us. We are so happy to hear that everything was done quickly and to your satisfaction! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

December 13, 2018

Routine service This is the 3rd time we have had our regular maintenance and used the valet to pick up and drop off our vehicle very convenient and friendly . More

by Unhappy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler in customer service, Dave Nelson
Dec 17, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this 5-star rating and comments. We are very pleased to hear that your routine service visit was convenient and friendly with us at Schumacher Auto! We look forward to seeing you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

December 01, 2018

Read below ! I was fortunate to meet with Michael Kuznetz when I came in for a few minor questions. He was extremely patient and knowledgeable. After solving More

by golfer1520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kuznetz
Dec 04, 2018 -

Schumacher Lincoln of Delray responded

Thank you for taking the time to provide this excellent 5-star review for Schumacher Auto and Michael Kuznetz. It is great to know that your service visit was exceeded your expectations! We appreciate your business and hope to see you again soon. If you need any further assistance, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

November 29, 2018

Oil change and general check up I experienced very prompt service as I drove up to the service department without having made an appointment. Dave, my customer service rep, was very More

by Maggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Dec 04, 2018 -

Schumacher Lincoln of Delray responded

Thank you for your positive review, we appreciate you taking the time out to share your service experience with us. It is so nice to hear that Dave was very attentive and knowledgeable, as he is a great asset to our team. If we can assist you further, please do not hesitate to contact us. Cortnie Aponte, Customer Experience Representative 561-656-5003

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