Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Service Department is the worst. My 1st service appointment for just a Oil Change and Tire Rotation took almost 4 hours. I guess they don't understand the definition of Express Se My 1st service appointment for just a Oil Change and Tire Rotation took almost 4 hours. I guess they don't understand the definition of Express Service... I recently schedule and showed up for my 2nd Oil Change and Tire Rotation and was told they are backed up and it could take 2 or more hours. I spoke to a service manager Robert Corman and was told my schedule appointment does not mean anything... On top of everything the Sales Manager Michael Doyle of the dealership was standing in the hall listening to how upset I was and said nothing to help defuse the situation. I will never purchase or lease a vehicle from Schumacher again. They do nothing but blow air after they have sold you a car. More

Took my money and did not provide me any service absolutely the worst customer service ever. Then they promised me a refund and it has been a whole month now and I still haven’t received anything absolutely the worst customer service ever. Then they promised me a refund and it has been a whole month now and I still haven’t received anything More

Benjamin was fantastic. Answered all my questions and took very good care of me and my car needs. He was very informative and had great communication. Answered all my questions and took very good care of me and my car needs. He was very informative and had great communication. More

We had a great experience in Delray having an oil change and tire rotation. Everyone was friendly, helpful and professional, especially Madison. When we are down here for the winter from Wisconsin, we alway and tire rotation. Everyone was friendly, helpful and professional, especially Madison. When we are down here for the winter from Wisconsin, we always go to Schumacher with our Chrysler vans, and we've never been disappointed. More

Cindy was the service manager assigned to me. She understood my service needs, gave accurate time frames, texted me status and the check out was smooth and effortless. She has excellent 'custom She understood my service needs, gave accurate time frames, texted me status and the check out was smooth and effortless. She has excellent 'customer first' behaviors and is a credit to her service department. More

In for oil change but they also helped me get my bike rack off which I couldn’t do on my own rack off which I couldn’t do on my own More

So they have my car for 3 weeks. Give wrong info about Jeep rental. Parts came in Tuesday( i had yo call to find out). Was told car ready on friday. Friday has come and gone not a phone call, not a text, Jeep rental. Parts came in Tuesday( i had yo call to find out). Was told car ready on friday. Friday has come and gone not a phone call, not a text, not an email. Nice customer service guys. When is my car going to ready nobody.knows. 😖 More

Great service, clean facility friendly staff. Cindy did a fantastic job ensuring the PM service on my Ram was completed quickly. a fantastic job ensuring the PM service on my Ram was completed quickly. More

The best service experience I have ever had at this dealer and I have been a customer there for at least 15 years. dealer and I have been a customer there for at least 15 years. More