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Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

Delray Beach, FL

4.7
222 Reviews

222 Reviews of Schumacher Chrysler Dodge Jeep Ram of Delray - Service Center

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November 12, 2022

My name is Donna Turcotte. I love being part of the Schumacher family.They always take good care of us. We have recently had a technical window issue fixed, an oil change don More

by fitandclassy@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Digiacomo
Nov 12, 2022 -

fitandclassy@hotmail.com responded

Schumacher Chrysler Dodge Jeep Ram of Delray Nov 12, 2022 fitandclassy@hotmail.com My name is Donna Turcotte. I love being part of the Schumacher family.They always take good care of us. We have recently had a technical window issue fixed, an oil change done, and new brake pads and rotors on our Challenger. Ben is awesome. He gets it done, gets it done right, and makes sure that it is clean and shining when we get it back. He is professional and kind. He communicates with us, no matter how busy he gets. Some of the staff that always helps us includes Brianna and Sharon. They make sure we have what we need while we are waiting and do some of the extra leg work. They show they care. Bill and Katherine, managers, make sure our experience is one that gives us the, you are family feeling. They make sure we get the best and fair prices and the service and parts are quality. Thank you all, from Randy and I, As we all together, remembered our dear friend, Jonathan, who lived his life with honor, integrity, and kindness

Nov 14, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hello Donna and Randy, thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priorities, and your review reaffirms the hard work we put in every day. So, thanks for your kind words and we look forward to seeing you again.

November 01, 2022

Shumacher kool. But Alex is da the man. PERIOD. he takes care of me every time. More

by jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Bobkov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Goodsondy Gauthier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Shirley
Nov 03, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Jimmy, thank you for choosing Chrysler Dodge Jeep Ram of Delray and Welcome to the Schumacher Family! We hope you love your new vehicle!

October 13, 2022

Had motor mounts replaced on my 2017 Jeep GC Summit. Jon in service was a pleasure to work with. Will be back for my next service. More

by Murray Snyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon
Oct 14, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Hi Murray. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.

September 08, 2022

I had a little issue with my Jeep I was dealing with until I talked with Brandy. I was so happy with her ability to listen to my situation and figure out how to solve it. So many times at other business More

by michaelgeddes
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandy Senn
Sep 09, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Your appreciation is highly valued. Thank you for the review! We are glad that you had a great customer experience, we hope to see you again.

August 31, 2022

I was very pleased with the service and te wait time was less than I though Madison did a greajob in getting it done quickly More

by Srgtravel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison
Sep 06, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

August 30, 2022

Went for a recall for my air bag for my jeep wrangler made an appointment a month before when I went the the day off for service they said they didn’t have the airbag in stock they would have to order it More

by Jim
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ben
Aug 30, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Jim, we are very sorry that your expectations were not met at Chrysler Dodge Jeep Ram. This truly is an exception and we are known for taking ownership and we care deeply about our customers. We can't fix the past but you have my commitment for improvement in the future, until then please accept my apologies.

August 21, 2022

Madison my service adviser was exceptional very pleasant and knowledgeable Was prompt and and quite friendly More

by Mstefan102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 22, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

August 21, 2022

Impressive experience from start to end! My service writer John through the wonderful woman who checked me out was excellent. Will now be my dealer and service provider of choice! More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella Alves
Aug 22, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.

August 06, 2022

Service advisor Madison Settles works tirelessly to give the best service she can and helps with applying any discounts available to soften the blow. This dealership has come a long way in tightening up the More

by OJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Madison Settles
Aug 10, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for taking the time to provide this 5-star review, we appreciate it. I am pleased to hear that you had a great experience with Schumacher Automotive. If you need any further assistance, please do not hesitate to contact us. We sincerely value your business and look forward to your next visit!

July 27, 2022

Worst service I have ever seen. Don’t take for repairs. Poor communication don’t recommend More

by Wry displeased
Customer Service
Recommend Dealer
No
Employees Worked With
The whole service department
Aug 01, 2022 -

Schumacher Chrysler Dodge Jeep Ram of Delray responded

Thank you for sharing your experience at Infiniti of CDJR of Delray Beach, we are sorry to hear that our standard was not met during your interaction with us. We listen to your concerns and are truly working everyday to make an improvement for our clients. Thank you Schumacher Auto.

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